Job summary
To carry out cleaning and associated duties as specified in the procedural documents; cleaning schedules and/or as requested by housekeeping management. This role covers the cleaning of all areas including clinical, residential, office, corridor and all entrances; delivering this service to the very highest standards whilst maintaining a safe and comfortable environment for patients and staff at all times. The post holder will also undertake other cleaning duties as required to achieve the Trust's objectives, commensurate with the grading of the post. Successful candidates will be able to request to work at any of University Hospitals four Birmingham hospital sites providing they have completed their local induction programme. Where applicable at ward level this will include the provision of a full patient food and beverage service complying will all legislation and associated processes specified by the Trust's Catering Department.
Main duties of the job
You will be an enthusiastic member of the housekeeping team who can rely on you to use your initiative, good communication skills and organisational skills to meet the varied and flexible needs of the service.
A friendly personality with the ability to work under pressure, dealing with people and building key working relationships with both internal and external staff, patients and members of the public will be essential to perform well in this role.
You will be working in all public areas therefore it is important to maintain a professional appearance wearing the appropriate uniform, your identification badge visible and good personal hygiene standards at all times.
You will be following codes of practice, processes and procedures, including checking and completing ward and department paperwork on a daily basis which will require numeracy and literacy skills in English to adhere to all Trust guidelines.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description
Job responsibilities
- Work in a safe, courteous and confidential manner whilst following Trust Policy and associated Standard Operating Procedures relating to the task being carried out.
- Be in designated place of work from agreed shift start time to agreed shift end time. To maintain a level of cleanliness and hygiene within your designated work area by following a planned schedule of work as well as making flexible alterations when required.
- Using electrical equipment safely to vacuum clean all floor surfaces.
- Dust control mopping of hard floors.
- Collect designated mop bag and damp mop all hard floors; maintaining a safe environment for others by following a safe method of work
- Cleaning of furniture, fittings and equipment as outlined in the cleaning schedule.
- Preparation of appropriate cleaning materials and solutions including the dilution of products to the correct working level.
- Clean and maintaining to a high standard all sanitary areas, fixtures and fittings.
- Clean kitchens, appliances and fittings in compliance with Food Hygiene Regulations.
- Prepare and serve patient beverages, collect wash and refill water jugs and wash drinking glasses.
- Empty waste containers including, clinical, household, glass and bottle waste; disposing of these at appropriate collection points in line with the Trust's waste disposal procedure.
- High dust fixtures and fittings out of normal reach using appropriate extendable equipment or by using access equipment such as step ladders.
- Routinely spot clean walls from splashes and collision marks.
- Maintain the good appearance of floors by carrying out regular floor maintenance using appropriate battery or mains electrical machinery including floor polishing, scrubbers, steam cleaners and periodic floor maintenance including, where appropriate, stripping and reapplying of floor protection sealants and carpet shampooing machines.
- Change and re-hang bedside and window curtains when required routinely or after infected barrier cases, bag and send these to laundry.
- Change and make on-call and vacant residential beds; disposing of dirty laundry via the appropriate systems.
- Carry out daily routine and in-depth vocational cleaning of patient barrier rooms including patients with MRSA, C Diff, Chicken pox and Gastroenteritis; using Hydrogen Peroxide misting machines / Ultraviolet light decontamination system as directed by Infection Control.
- To work with the housekeeping store to ensure agreed stock levels are maintained and supplies replenished as required. This includes stocks of hand towels, toilet rolls and soap etc.
- Clean up body fluids including blood, vomit and faeces in public areas using appropriate PPE and decontaminating any affected surfaces as and when required.
- Ensure store rooms are secure and when leaving vacant areas that patient, staff and trust property is not left unsecured.
- Help with reporting estates-related problems or environmental issues requiring attention by using the daily record sheet and escalating to the team leaders. This includes reporting any evidence of insect or other pest infestations to the departmental management team.
- To check and complete all paperwork in the ward / department folders on a daily basis; ensuring all Housekeeping Assistants between shifts are aware of any outstanding areas that will need cleaning.
- Move furniture and equipment in order to facilitate cleaning in a prescribed safe manner.
- Maintain equipment, clean and securely store appropriately and reporting any unsafe equipment.
- Attend and obtain the required knowledge and skills any training sessions including job specific training, any related certification schemes, infection control training, waste disposal and attending statuary training including, induction, health and safety, fire and security.
- Responsibility for the security of cleaning consumables and materials, including controlled chemicals. Follow COSHH (control of substances hazardous to health) guidance and obtain the required knowledge in safe use of cleaning chemicals.
- Maintain a professional appearance by wearing appropriate uniform for each required job, ensuring you identification badge is visible at all times and assisting with minimising cross infection. This includes by ensuring good personal hygiene standards and regular hand washing.
- Ensure use of hand readers or signing in books to maintain an accurate record of hours worked.
- Periodically undertake clearing up of clean and foul water floods by using safely electrically suction machines. To secure and make safe hospital property likely to become damaged and to clean and decontaminate equipment and the environment following such incidents.
- Where required to carry out a patient meal service at ward level; Housekeeping Assistants will reheat patient meals, completing all required HACCP control documents. This includes plating and serving of patient meals in accordance with local work instructions, collection and washing of dishes following each meal service, cleaning of the ward kitchen area in accordance with the cleaning schedules, prepare beverages and snack items of patients. All duties will be carried out with due regard to associated processes specified by the Trust's Catering Department.
Housekeeping Assistants based at Heartlands Hospital or Solihull Hospital will be required to undertake the following tasks (full training will be provided):
- Provide high quality food and beverage service to all patients following department process.
- To ensure codes of practice for HACCP and food safety are followed as per site training.
- Temperatures of regenerated cooked foods are recorded, along with chilled and frozen storage using the designated HACCP sheets.
- Communicate menus and offer to patient and ward teams.
- Identify and report faults in Catering equipment as required to department supervisors or leads.
- Maintain excellent cleaning standards within the working area following cleaning schedules supplied.
- Check dates and rotation of food accordingly within working area.
- Appropriate removal of food waste (as per site process) using designated waste and recycling streams.
- Record appropriate food waste and report high levels of waste to supervisors.
- Report abuse of service to Supervisors or line Managers
- Maintain the security of Trust property at all times.
Job description
Job responsibilities
- Work in a safe, courteous and confidential manner whilst following Trust Policy and associated Standard Operating Procedures relating to the task being carried out.
- Be in designated place of work from agreed shift start time to agreed shift end time. To maintain a level of cleanliness and hygiene within your designated work area by following a planned schedule of work as well as making flexible alterations when required.
- Using electrical equipment safely to vacuum clean all floor surfaces.
- Dust control mopping of hard floors.
- Collect designated mop bag and damp mop all hard floors; maintaining a safe environment for others by following a safe method of work
- Cleaning of furniture, fittings and equipment as outlined in the cleaning schedule.
- Preparation of appropriate cleaning materials and solutions including the dilution of products to the correct working level.
- Clean and maintaining to a high standard all sanitary areas, fixtures and fittings.
- Clean kitchens, appliances and fittings in compliance with Food Hygiene Regulations.
- Prepare and serve patient beverages, collect wash and refill water jugs and wash drinking glasses.
- Empty waste containers including, clinical, household, glass and bottle waste; disposing of these at appropriate collection points in line with the Trust's waste disposal procedure.
- High dust fixtures and fittings out of normal reach using appropriate extendable equipment or by using access equipment such as step ladders.
- Routinely spot clean walls from splashes and collision marks.
- Maintain the good appearance of floors by carrying out regular floor maintenance using appropriate battery or mains electrical machinery including floor polishing, scrubbers, steam cleaners and periodic floor maintenance including, where appropriate, stripping and reapplying of floor protection sealants and carpet shampooing machines.
- Change and re-hang bedside and window curtains when required routinely or after infected barrier cases, bag and send these to laundry.
- Change and make on-call and vacant residential beds; disposing of dirty laundry via the appropriate systems.
- Carry out daily routine and in-depth vocational cleaning of patient barrier rooms including patients with MRSA, C Diff, Chicken pox and Gastroenteritis; using Hydrogen Peroxide misting machines / Ultraviolet light decontamination system as directed by Infection Control.
- To work with the housekeeping store to ensure agreed stock levels are maintained and supplies replenished as required. This includes stocks of hand towels, toilet rolls and soap etc.
- Clean up body fluids including blood, vomit and faeces in public areas using appropriate PPE and decontaminating any affected surfaces as and when required.
- Ensure store rooms are secure and when leaving vacant areas that patient, staff and trust property is not left unsecured.
- Help with reporting estates-related problems or environmental issues requiring attention by using the daily record sheet and escalating to the team leaders. This includes reporting any evidence of insect or other pest infestations to the departmental management team.
- To check and complete all paperwork in the ward / department folders on a daily basis; ensuring all Housekeeping Assistants between shifts are aware of any outstanding areas that will need cleaning.
- Move furniture and equipment in order to facilitate cleaning in a prescribed safe manner.
- Maintain equipment, clean and securely store appropriately and reporting any unsafe equipment.
- Attend and obtain the required knowledge and skills any training sessions including job specific training, any related certification schemes, infection control training, waste disposal and attending statuary training including, induction, health and safety, fire and security.
- Responsibility for the security of cleaning consumables and materials, including controlled chemicals. Follow COSHH (control of substances hazardous to health) guidance and obtain the required knowledge in safe use of cleaning chemicals.
- Maintain a professional appearance by wearing appropriate uniform for each required job, ensuring you identification badge is visible at all times and assisting with minimising cross infection. This includes by ensuring good personal hygiene standards and regular hand washing.
- Ensure use of hand readers or signing in books to maintain an accurate record of hours worked.
- Periodically undertake clearing up of clean and foul water floods by using safely electrically suction machines. To secure and make safe hospital property likely to become damaged and to clean and decontaminate equipment and the environment following such incidents.
- Where required to carry out a patient meal service at ward level; Housekeeping Assistants will reheat patient meals, completing all required HACCP control documents. This includes plating and serving of patient meals in accordance with local work instructions, collection and washing of dishes following each meal service, cleaning of the ward kitchen area in accordance with the cleaning schedules, prepare beverages and snack items of patients. All duties will be carried out with due regard to associated processes specified by the Trust's Catering Department.
Housekeeping Assistants based at Heartlands Hospital or Solihull Hospital will be required to undertake the following tasks (full training will be provided):
- Provide high quality food and beverage service to all patients following department process.
- To ensure codes of practice for HACCP and food safety are followed as per site training.
- Temperatures of regenerated cooked foods are recorded, along with chilled and frozen storage using the designated HACCP sheets.
- Communicate menus and offer to patient and ward teams.
- Identify and report faults in Catering equipment as required to department supervisors or leads.
- Maintain excellent cleaning standards within the working area following cleaning schedules supplied.
- Check dates and rotation of food accordingly within working area.
- Appropriate removal of food waste (as per site process) using designated waste and recycling streams.
- Record appropriate food waste and report high levels of waste to supervisors.
- Report abuse of service to Supervisors or line Managers
- Maintain the security of Trust property at all times.
Person Specification
Qualifications
Essential
- * Good General Education to Secondary School (E)
- * Basic Level of literacy & numeracy (E)
- * Ability to read and write English (E)
Desirable
Experience
Essential
- * Able to work as a team member (E)
- * Dealing with the public and ability to work under pressure (E)
Desirable
- * Experience working in the cleaning industry (D)
- * Previous NHS experience working in a similar role (D)
- * Catering experience (D)
Additional Criteria
Essential
- * Organisational skills (E)
- * Enthusiastic (E)
- * Flexible to the needs of the service (E)
- * Able to use initiative (E)
- * Willingness to undertake specific competencies to meet the full requirements of the role (E)
Desirable
- * Good communication and inter-personal skills (E)Electronic communication device skills (D)
- * Previous experience of health and safety within a healthcare environment (D)
Person Specification
Qualifications
Essential
- * Good General Education to Secondary School (E)
- * Basic Level of literacy & numeracy (E)
- * Ability to read and write English (E)
Desirable
Experience
Essential
- * Able to work as a team member (E)
- * Dealing with the public and ability to work under pressure (E)
Desirable
- * Experience working in the cleaning industry (D)
- * Previous NHS experience working in a similar role (D)
- * Catering experience (D)
Additional Criteria
Essential
- * Organisational skills (E)
- * Enthusiastic (E)
- * Flexible to the needs of the service (E)
- * Able to use initiative (E)
- * Willingness to undertake specific competencies to meet the full requirements of the role (E)
Desirable
- * Good communication and inter-personal skills (E)Electronic communication device skills (D)
- * Previous experience of health and safety within a healthcare environment (D)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
