University Hospitals Birmingham NHS Foundation Trust

Band 2 ED Receptionist

Information:

This job is now closed

Job summary

Act as the main communication/registration point for all the patients and visitors presenting at Emergency Department Heartlands Hospital. To undertake all the administrative and clerical duties to support the functioning of the departments. Ensure that all administration systems within these areas are maintained to a high standard.

shifts we cover:

Early 07.00 -- 15.00

Mid-shift 11.30 -- 19.30

Late 15.00 -- 23.00

Night 23.00 -- 07.00.

Please state within your supporting information whether you are looking for day or night shifts.

Main duties of the job

*Please Note : For a full list of the main duties of this vacancy, please see attached Job Description*

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Details

Date posted

29 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 to £22,383 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-50270GB

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Job description

Job responsibilities

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • Good level of Education
  • GCSE grade C or above in English Language and Maths or equivalent or equivalent work experience

Experience

Essential

  • Substantive experience in a customer care environment
Person Specification

Qualifications

Essential

  • Good level of Education
  • GCSE grade C or above in English Language and Maths or equivalent or equivalent work experience

Experience

Essential

  • Substantive experience in a customer care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Catherine Sinclair

catherine.sinclair@uhb.nhs.uk

012142449260

Details

Date posted

29 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 to £22,383 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-50270GB

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Supporting documents

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