Band 3 Postgraduate Medical Education / Audio Visual Support Assistant

University Hospitals Birmingham NHS Foundation Trust

This job is now closed

Job summary

We are looking for talented and highly enthusiastic individuals to join the Postgraduate Medical Education Team. Postgraduate Medical Education are responsible for supporting the education and training of all junior doctors within the Trust; both Doctors in Training Posts and Locally Employed (Trust appointed) Doctors.

This role will provide an efficient and comprehensive administrative function for the Postgraduate Medical Education service. This includes, providing general administration support and when required, setting up electronic / Audio Visual (AV) equipment (i.e. laptops and data projectors, display screens, video conferencing facilities, and virtual environments (i.e. Microsoft Teams, Zoom, Go2Webinar). On occasion, the post holder will be required to move furniture in meeting rooms / event training rooms to meet the events requirements.

The post holder will need to demonstrate the ability to communicate to various different levels of staff both internally and externally, enabling them to support the Medical Education service offered, with various different events, meetings, and teaching sessions all specifically designed to enhance and support the Trust's delivery of Postgraduate Medical Education activity to the junior doctor workforce.

Applicants are invited to apply for the role of Postgraduate Medical Education and Audio Visual Support Assistant and should have all the essential requirements as outlined in the person specification shown.

Main duties of the job

The post holder will have excellent administrative skills, along with a knowledge and understanding of computer and audio visual skills. You need the ability to be able to think on the spot, to trouble shoot problems as and when they arise, we are looking for an individual who is a self-starter and has the ability to perform both autonomously and as part of the team.

The post holder is required to have a flexible approach to work, as deadlines and time constraints often change with Postgraduate Medical Education. At peak times of the academic training year, this position will also be required to work flexibly, by working longer days (early mornings / late evenings) to support service need, at events and conferences designed to support our junior doctor workforce.

We currently have 2 full time positions available, both posts are offered on permanent contracts of employment, working full time (37.5hrs per week) -- 09:00am until 17:00pm - Monday to Friday -- PLEASE NOTE: part time working / job share opportunity could be considered for the right candidate.

-1 based at Queen Elizabeth Hospital, Birmingham.

-1 based at Heartlands Hospital, Birmingham.

Interviews will be held on Thursday 21st September 2023.

Should you wish to discuss this vacancy any further, please do not hesitate to contact:

-Helen Flood (Postgraduate Manager at Queen Elizabeth) on: 0121 371 2476

-Eleanor Delahaye (Postgraduate Manager at Heartlands) on: 0121 424 2000 ext. 50005

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Date posted

29 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-50120PM

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

GCSEs Grade 4-9 in five subjects to
include; Maths and English
NVQ Level 3 in Administration or
Customer Service or equivalent
experience in an administrative/customer
services role.

Desirable

GCSE 4-9 or equivalent in an I.T Subject

Experience

Essential

12months office experience
Ability to use telephone, fax, and email
system
Fully conversant with Microsoft Office
Packages
Knowledge of the use of a range of Audio
Visual (AV) equipment, including,
teleconferencing

Desirable

Experience of working within Education / NHS
setting
Be conversant with Bookwise room booking
system
Demonstrate an understanding of Medical
Education

Additional Criteria

Essential

Ability to meet the manual handling
requirements of the role
Flexible worker
Supportive
Resourceful, completer finisher
Proactive and self-motivated
Flexibility on working hours / site location
in response to workload demands and
certain times of the academic training
year
Ability to work and travel across all Trust
sites, and sites external to the
organisation as required by the role
Willingness to develop skills and maintain
up-to-date knowledge in the field.

Person Specification

Qualifications

Essential

GCSEs Grade 4-9 in five subjects to
include; Maths and English
NVQ Level 3 in Administration or
Customer Service or equivalent
experience in an administrative/customer
services role.

Desirable

GCSE 4-9 or equivalent in an I.T Subject

Experience

Essential

12months office experience
Ability to use telephone, fax, and email
system
Fully conversant with Microsoft Office
Packages
Knowledge of the use of a range of Audio
Visual (AV) equipment, including,
teleconferencing

Desirable

Experience of working within Education / NHS
setting
Be conversant with Bookwise room booking
system
Demonstrate an understanding of Medical
Education

Additional Criteria

Essential

Ability to meet the manual handling
requirements of the role
Flexible worker
Supportive
Resourceful, completer finisher
Proactive and self-motivated
Flexibility on working hours / site location
in response to workload demands and
certain times of the academic training
year
Ability to work and travel across all Trust
sites, and sites external to the
organisation as required by the role
Willingness to develop skills and maintain
up-to-date knowledge in the field.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.