University Hospitals Birmingham NHS Foundation Trust

Band 7 Practice Manager

This job is now closed

Job summary

Looking for a new challenge? This job may be for you......

We are looking for a practice manager to join the team at Selly Oak Health Centre, which looks after a patient population of around 7000. The friendly team is made up of 5 GP's, 2 Practice Nurses, 1 Health care assistant and a team of 7 administrative staff. There is a Pharmacy team, paramedic and social prescriber who support the practice to deliver high quality patient care. The practice is part of University Hospitals NHS Foundation Trust.

The Practice Managers main objective in the practice is to support the Practice in the achievement of clinical excellence, patient safety and quality improvement. The motivated individual will drive innovation and support the development of improved performance in service delivery in the practice.

This will include working with colleagues within UHB and also the wider primary care community i.e. PCN

Previous Primary Care management experience is not essential for this role; individuals without previous NHS experience are welcome to apply and will need to demonstrate transferable business and management skills

Main duties of the job

The practice manager has responsibility for effective day to day management and coordination of all aspects of the practice, from motivating and managing staff to optimising efficiency and financial performance. This varied role will ensure the practice achieves its long-term goals in a safe and effective working environment. Areas that will support this will be through developing innovative ways of working, leading the team in promoting Equality, Diversity and Inclusion, Quality, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and ensure the practice complies with CQC regulations.

The role requires an individual who is confident in managing staff and has strong leadership skills. We are looking for someone who is capable of balancing strategic, operational and financial management alongside the day to day leadership for human resources, health and safety, IT and quality improvement. The Practice Manager will work with the Clinical Lead GP to develop plans for service delivery and quality development.

The successful candidate should be adaptable and able to understand and respond to the diverse and dynamic nature of the role, being able to balance the needs of the Practice with the ever-changing challenges of providing primary healthcare. The individual will need to be able to work with a multi professional team who are driven to improve the patient experience.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Date posted

29 May 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1069804PM1

Job locations

Selly Oak Health Centre

15 Katie Road

Selly Oak

West Midlands

B29 6JG

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Educated to degree level or equivalent,In Business administration/ Management or similar discipline
*Post graduate level management experience or equivalent knowledge obtained through a combination of continuous professional development and training courses.
*Evidence of further professional development.

Experience

Essential

*Considerable experience of knowledge and experience of budgetary management including sound working knowledge of revenue expenditure, budgets, capital including forecasting trends.
*A good understanding of clinical governance, risk management and health and safety principles.
*Clear understanding of the Primary Care and NHS agenda.
*Operational/organisational skills and ability to prioritise work under pressure.
*Ability to understand complex issues, problem solve and propose solutions.
*Evidence of success in the management of a multidisciplinary environment.
*Evidence of significant achievement and personal contribution to organisation success.
*Experience in the management of others' workloads and delegation of work items.
*Experience with database software and applications
*Experience of and confidence in interacting with senior members of an organisation.
*Experience of using Microsoft Office software such as Word, Excel, Teams and Outlook
Experience of developing service opportunities, through business planning, monitoring, and leading the implementation of successful change management processes.

Person Specification

Qualifications

Essential

*Educated to degree level or equivalent,In Business administration/ Management or similar discipline
*Post graduate level management experience or equivalent knowledge obtained through a combination of continuous professional development and training courses.
*Evidence of further professional development.

Experience

Essential

*Considerable experience of knowledge and experience of budgetary management including sound working knowledge of revenue expenditure, budgets, capital including forecasting trends.
*A good understanding of clinical governance, risk management and health and safety principles.
*Clear understanding of the Primary Care and NHS agenda.
*Operational/organisational skills and ability to prioritise work under pressure.
*Ability to understand complex issues, problem solve and propose solutions.
*Evidence of success in the management of a multidisciplinary environment.
*Evidence of significant achievement and personal contribution to organisation success.
*Experience in the management of others' workloads and delegation of work items.
*Experience with database software and applications
*Experience of and confidence in interacting with senior members of an organisation.
*Experience of using Microsoft Office software such as Word, Excel, Teams and Outlook
Experience of developing service opportunities, through business planning, monitoring, and leading the implementation of successful change management processes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Selly Oak Health Centre

15 Katie Road

Selly Oak

West Midlands

B29 6JG

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Selly Oak Health Centre

15 Katie Road

Selly Oak

West Midlands

B29 6JG

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)