Band 5 Deputy Credit Control Manager

University Hospitals Birmingham NHS Foundation Trust

This job is now closed

Job summary

The Credit Control Department at University Hospitals Birmingham NHS Foundation Trust (UHBFT) provides a sales ledger and credit control service to seven organisations processing and collecting sales invoices with an approximate total value of 2bn per annum. Following the successful promotion of the current post holder we are recruiting to the position of Deputy Credit Control Manager.The successful candidate will assist the Credit Control Manager in managing the day to day operation of the Credit Control Department, whilst providing advice and guidance to more junior members of the team and managing their own portfolio of debtors.

Main duties of the job

Whilst previous management or supervisory experience is not essential the successful candidate will need to demonstrate leadership qualities along with a sound knowledge of all aspects of debt collection. An empathetic nature is required when dealing with team members and debtors alike, with strong communication skills essential. Experience of using Microsoft products Excel, Access and Word would be advantageous.The post is predominantly office based, situated at Regent Court, George Road, Edgbaston, Birmingham B15 1NU, near 5 Ways Train Station. Whilst the vacancy is advertised as full time a small reduction in hours from the standard 37.5pw would be considered for the right candidate.For further information or an informal discussion please contact Simon.Evans@uhb.nhs.uk tel: 0121 371 7405

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offering our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. We do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at https://birminghamandsolihullcovidvaccine.nhs.uk where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated as a condition of employment, and we will inform you if this applies to you.

Date posted

01 February 2022

Pay scheme

Agenda for change

Band

Band 5

Salary

£25,655 to £31,534 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1062708DH

Job locations

Yardley Court

11-13 Frederick Road, Edgbaston

Birmingham

West Midlands

B15 1JD

Yardley Court

11-13 Frederick Road, Edgbaston

Birmingham

West Midlands

B15 1JD

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

Educated to at least GCSE level (E)

Desirable

Supervisory experience (D)

Experience

Essential

Credit Control experience in a commercial accounts environment (E)
Evidence of working successfully in a team environment (E)

Additional Criteria

Essential

Good communication skills (both verbal and written) (E)
Assertive and persuasive (E)
Ability to diffuse confrontational situations (E)
Ability to interact efficiently with all levels of management. (E)
Ability to prioritise and work to deadlines. (E)
Good organisational ability. (E)
Basic knowledge of the law relating to commercial debt (E)
Formal or practical training in basic principles of accounting and credit control (E)
Good working knowledge of Microsoft products, particularly Excel, Word and Access (E)
Well Motivated and pro-active (E)
Empathetic (E)Coaching and leadership skills (E)

Desirable

Knowledge of inter NHS payment mechanisms (D)
Knowledge of UHB departmental structure and staff (D)

Person Specification

Qualifications

Essential

Educated to at least GCSE level (E)

Desirable

Supervisory experience (D)

Experience

Essential

Credit Control experience in a commercial accounts environment (E)
Evidence of working successfully in a team environment (E)

Additional Criteria

Essential

Good communication skills (both verbal and written) (E)
Assertive and persuasive (E)
Ability to diffuse confrontational situations (E)
Ability to interact efficiently with all levels of management. (E)
Ability to prioritise and work to deadlines. (E)
Good organisational ability. (E)
Basic knowledge of the law relating to commercial debt (E)
Formal or practical training in basic principles of accounting and credit control (E)
Good working knowledge of Microsoft products, particularly Excel, Word and Access (E)
Well Motivated and pro-active (E)
Empathetic (E)Coaching and leadership skills (E)