Job summary
An exciting opportunity has arisen for a Healthcare Assistant to join our Primary Care Home, delivering high quality nursing care to the population of Gorleston and surrounding villages. A Primary Care Home (PCH) is a multidisciplinary team working closely with GP's and other community partners to provide an excellent standard of person centered care to adults in their own homes, residential care or clinic settings, supporting patients to self manage whenever possible.
Previous experience of health or social caring for patients in the community would be advantageous.
We will support you to transfer your existing knowledge and develop new clinical skills to become a Community Health Care Assistant. As a Health Care Assistant you will work develop skills in simple wound care, pressure ulcer prevention and care, phlebotomy, and supporting the registered nurses in the delivery of palliative and end of life care. The successful candidate will have NVQ level 3 in Health and Social care or a commitment to completing this qualification.
Main duties of the job
The Health Care Assistant will work with other members of the Primary Care Home multidisciplinary team to provide planned and unplanned community services.
The post holder will be part of a team trained in a range of skills, to deliver clinical interventions for patients with a wide range of health care needs in a variety of community settings.
The role requires the successful applicant to visit patients in their own homes or residential care setting.
You will be requried to lone work, and drive yourself around the community to complete your visits.
Community Health Care Assistants perform phlebotomy, non-complex wound care and delegated insulin adminstration for patients with stable diabetes control.
The post is up to full time, worked as core shifts between 08:30-16:30. Weekends and Bank Holidays are worked as allocated.
This role attracts paid enhancements
for out of hours, bank holiday and weekend working.
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.
We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.
At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
We encourage you to apply as early as possible as this job may close earlier once enough applications have been received.
If you are aged between 16-30 and not currently in education, employment or training, colleagues at the Norfolk and Waveney Integrated Care Board (supported by the Princes Trust), can provide application and interview coaching. To request this support contactNWICB.Careers@nhs.net
If you are not eligible to receive the above support from the ICB, pop to your local Jobcentre to see what support is available or check out the DWP website for support at6: Applications and interviews - JobHelp
If you would like to discuss this position further please contact Lead Nurse Marie Willgress 07887803869, informal visits are welcomed.
Job description
Job responsibilities
Contribute
to, support and promote ECCHs, strategic direction, values and culture in
relation to proactive and reactive services.
Communicate
effectively with patients, relatives and carers, respecting patient
confidentiality with privacy and respect for diverse cultural backgrounds and
requirements.
Communicate
routine information to patients, relatives or carers, using skills of
persuasion, reassurance, tact and empathy as required.
To
support relatives at all times and be aware of the effects of illness on the
family.
Enable
individuals and their families to express their needs and preferences and take
appropriate action to overcome barriers to communication.
To
promote confidence in the patient by means of appropriate standards of
appearance, behaviour and attitudes
To
safeguard the confidentiality of all personally sensitive information.
Plan
and organise a range of delegated clinical activities which might include
phlebotomy, in a wide range of settings to ensure best practice is delivered.
Contribute
to the clinical governance agenda through participation in clinical audit.
Create
an environment conducive to effective working, respecting and supporting staff
to deliver high quality clinical services.
Work
as part of the multidisciplinary Primary Care Home to deliver planned and
unplanned community services.
Work
collaboratively with residential home colleagues to promote high standards of
healthcare.
Work
with patients towards self-care and independence.
Participate
in caring for patients at the end of life when appropriate.
To
implement the care as planned taking into account own competencies.
To deliver safe patient centred care
within a variety of settings.
Take, record and report blood pressure,
respiration, pulse rate, oxygen saturation levels. Be able to recognise the
deteriorating condition of a patient
Undertake and record MUST and Waterlow
assessments and take appropriate action
Be able to
participate in wound care, skin tear pathway, venepuncture, collection of
specimens or diabetic foot assessment as required.
To
report any concerns or changes in the patients condition to a registered nurse
or appropriate Health care Professional without delay.
Ensure
a high standard of record keeping is achieved in line with ECCH standards.
Engage
in personal development, maintain competence, knowledge and skills commensurate
with role
Take
responsibility for the safe use of clinical equipment,
Contribute
to the effective use of resources.
Report
any concerns or changes in a patients condition to a registered health care
professional without delay.
All roles within East Coast Community
Healthcare CIC require staff to demonstrate our Values and Signature
Behaviours in the care and service they provide to patients, service users,
stakeholders and colleagues. All members of staff should consider these as an
essential part of their job role.
Our Values outline the core behaviours that we
can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature
Behaviours which highlight by taking the right actions we continue to build a
strong culture. Our four Signature
Behaviours are: Compassion -
We
Listen, We Learn, We Lead|
Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
Contribute
to, support and promote ECCHs, strategic direction, values and culture in
relation to proactive and reactive services.
Communicate
effectively with patients, relatives and carers, respecting patient
confidentiality with privacy and respect for diverse cultural backgrounds and
requirements.
Communicate
routine information to patients, relatives or carers, using skills of
persuasion, reassurance, tact and empathy as required.
To
support relatives at all times and be aware of the effects of illness on the
family.
Enable
individuals and their families to express their needs and preferences and take
appropriate action to overcome barriers to communication.
To
promote confidence in the patient by means of appropriate standards of
appearance, behaviour and attitudes
To
safeguard the confidentiality of all personally sensitive information.
Plan
and organise a range of delegated clinical activities which might include
phlebotomy, in a wide range of settings to ensure best practice is delivered.
Contribute
to the clinical governance agenda through participation in clinical audit.
Create
an environment conducive to effective working, respecting and supporting staff
to deliver high quality clinical services.
Work
as part of the multidisciplinary Primary Care Home to deliver planned and
unplanned community services.
Work
collaboratively with residential home colleagues to promote high standards of
healthcare.
Work
with patients towards self-care and independence.
Participate
in caring for patients at the end of life when appropriate.
To
implement the care as planned taking into account own competencies.
To deliver safe patient centred care
within a variety of settings.
Take, record and report blood pressure,
respiration, pulse rate, oxygen saturation levels. Be able to recognise the
deteriorating condition of a patient
Undertake and record MUST and Waterlow
assessments and take appropriate action
Be able to
participate in wound care, skin tear pathway, venepuncture, collection of
specimens or diabetic foot assessment as required.
To
report any concerns or changes in the patients condition to a registered nurse
or appropriate Health care Professional without delay.
Ensure
a high standard of record keeping is achieved in line with ECCH standards.
Engage
in personal development, maintain competence, knowledge and skills commensurate
with role
Take
responsibility for the safe use of clinical equipment,
Contribute
to the effective use of resources.
Report
any concerns or changes in a patients condition to a registered health care
professional without delay.
All roles within East Coast Community
Healthcare CIC require staff to demonstrate our Values and Signature
Behaviours in the care and service they provide to patients, service users,
stakeholders and colleagues. All members of staff should consider these as an
essential part of their job role.
Our Values outline the core behaviours that we
can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature
Behaviours which highlight by taking the right actions we continue to build a
strong culture. Our four Signature
Behaviours are: Compassion -
We
Listen, We Learn, We Lead|
Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Experience
Essential
- Previous experience of NHS/ Social Care/ Voluntary organisation
- Ability to work without direct supervision
- Ability to prioritise workload.
- Awareness of needs of older people
Desirable
- Previous experience of working in community setting
- Experience of multidisciplinary teamwork
Personal Attributes
Essential
- Willingness and ability to work across different sites.
- The ability to travel around the community.
- Willing and able to work without direct supervision.
- Awareness of requirements for confidentiality.
- Approachable.
- Reliable.
- Understands limitations and can work within boundaries.
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
- Willingness to learn new skills
Skills and Knowledge
Essential
- Good interpersonal skills
- Good verbal communication skills
- Good ability to listen
- Excellent time management skills
- Good IT skills
- Good written skills
Qualifications
Essential
- NVQ Level 3 in Health and Social Care (working towards) or equivalent experience in community setting.
- Care certificate
Desirable
- Training in communication skills
- Evidence of personal development
Person Specification
Experience
Essential
- Previous experience of NHS/ Social Care/ Voluntary organisation
- Ability to work without direct supervision
- Ability to prioritise workload.
- Awareness of needs of older people
Desirable
- Previous experience of working in community setting
- Experience of multidisciplinary teamwork
Personal Attributes
Essential
- Willingness and ability to work across different sites.
- The ability to travel around the community.
- Willing and able to work without direct supervision.
- Awareness of requirements for confidentiality.
- Approachable.
- Reliable.
- Understands limitations and can work within boundaries.
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
- Willingness to learn new skills
Skills and Knowledge
Essential
- Good interpersonal skills
- Good verbal communication skills
- Good ability to listen
- Excellent time management skills
- Good IT skills
- Good written skills
Qualifications
Essential
- NVQ Level 3 in Health and Social Care (working towards) or equivalent experience in community setting.
- Care certificate
Desirable
- Training in communication skills
- Evidence of personal development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
