Job summary
Rehabilitation Support Worker - Primary Care Home- Waveney
Hours of work 11.5 hour and 12 hour shift
Worked between core hours of 07.00- 20.30 hours
Are you looking for a new challenge? Do you have excellent communication skills, consider yourself to be caring and compassionate and want to make a difference to the patients experience on a daily basis?
We are looking for a part time Community Rehabilitation Worker to join our primary care home which is a multidisciplinary team of nurses, occupational therapists, physiotherapist, assistant practitioners, paramedic, health care assistants working closely with GP's, social services and other community providers to provide an excellent standard of person centered care to adults in their own homes, residential care or 'beds with care', supporting people to self manage whenever possible. The service uses SystmOne as a clinical IT system to support mobile working.
This role attracts paid enhancements for out of hours,
bank holiday and weekend working.
Main duties of the job
As a support worker within the team you will be providing care and support to ensure the patients needs and goals are met, regularly liaising with team members to identify and report any changes in the patients condition. This includes daily rehabilitation programs with patients around but not limited to physical rehabilitation, personal care such as support with washing, dressing and toileting and meals.
The Primary Care Home provides a 24/7 service and successful applicants will be required to work a variety of shifts including weekends and bank holidays.
Previous experience of a caring role or community work would be an advantage however consideration will be given to the right candidate. The Care Certificate is required. If you do not already hold this certificate, you will be supported to complete the Care Certificate programme on commencing employment with East Coast.
In order to achieve our purpose to deliver high quality services East Coast Community Healthcare is building an 'intentional culture'. The EVOLVE culture programme is for all employees.
We Listen, We Learn, We Lead
Work Together, Achieve Together
My Accountability, My Responsibility
Be Cost Conscious, Respect our Resources
All employees will be able to relate to these behaviours and are expected to positively demonstrate them in the workplace. Successful candidates will be able to demonstrate how they embody our values and commitments and a desire for personal development
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.
We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.
At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.
Job description
Job responsibilities
Contribute to, support and promote ECCHs,
strategic direction, values and culture in relation to primary care home
services.
Communicate effectively with patients,
relatives and carers, respecting patient confidentiality with privacy and
respect for diverse cultural backgrounds and requirements.
Communicate routine information to patients,
relatives or carers, using skills of persuasion, reassurance, tact and empathy
as required.
To support relatives at all times and be aware
of the effects of illness on the family.
Enable individuals and their families to
express their needs and preferences and take appropriate action to overcome
barriers to communication.
To support and deliver aspects of activites of
daily living. To include management of dietary and fluid intake, management of
continence, assisting with toileting programmes, including use of sheaths,
catheters and continence pads.
To promote confidence in the patient by means
of appropriate standards of appearance, behaviour and attitudes
Check compliance with medication- Prompt,
assist and manage medication as directed by Medication Administration Record
chart. Reporting any problems with medication and/ or compliance.
To safeguard the confidentiality of all
personally sensitive information.
Contribute to the clinical governance agenda
through participation in clinical audit.
Create an environment conducive to effective
working, respecting and supporting staff to deliver high quality clinical
services.
Work as part of the multidisciplinary Primary
Care Home to deliver planned and unplanned services.
Work with patients towards self-care and
independence.
Participate in caring for patients at the end
of life when appropriate.
To implement the care as planned taking into
account own competencies.
Take, record and report blood pressure,
respiration, pulse rate, oxygen saturation levels, urinalysis. Be able to
recognise and report the deteriorating condition of a patient
To report any concerns / changes in the
patients condition to a registered nurse or appropriate Health care Professional
without delay.
Undertake skin assessments. Undertake like for
like dressing change if required.
Provide walking aids, provide and fit small
aids and equipment as directed.
Ensure a high standard of record keeping is
achieved in line with ECCH standards.
Engage in personal development, maintain
competence, knowledge and skills commensurate with role
Take responsibility for the safe use of
clinical equipment,
Contribute to the effective use of resources.
Report anyconcerns/ changes in a patients condition to
a registered health care professional without delay.
All roles
within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our
Values and Signature Behaviours in the care and service they provide to patients,
service users, stakeholders and colleagues. All members of staff should
consider these as an essential part of their job role.
Our Values outline the core behaviours that we
can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature
Behaviours which highlight by taking the right actions we continue to build a
strong culture. Our four Signature
Behaviours are: Compassion
- We Listen, We Learn,
We Lead| Action - My
Accountability, My Responsibility | Respect - Respect
Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
Contribute to, support and promote ECCHs,
strategic direction, values and culture in relation to primary care home
services.
Communicate effectively with patients,
relatives and carers, respecting patient confidentiality with privacy and
respect for diverse cultural backgrounds and requirements.
Communicate routine information to patients,
relatives or carers, using skills of persuasion, reassurance, tact and empathy
as required.
To support relatives at all times and be aware
of the effects of illness on the family.
Enable individuals and their families to
express their needs and preferences and take appropriate action to overcome
barriers to communication.
To support and deliver aspects of activites of
daily living. To include management of dietary and fluid intake, management of
continence, assisting with toileting programmes, including use of sheaths,
catheters and continence pads.
To promote confidence in the patient by means
of appropriate standards of appearance, behaviour and attitudes
Check compliance with medication- Prompt,
assist and manage medication as directed by Medication Administration Record
chart. Reporting any problems with medication and/ or compliance.
To safeguard the confidentiality of all
personally sensitive information.
Contribute to the clinical governance agenda
through participation in clinical audit.
Create an environment conducive to effective
working, respecting and supporting staff to deliver high quality clinical
services.
Work as part of the multidisciplinary Primary
Care Home to deliver planned and unplanned services.
Work with patients towards self-care and
independence.
Participate in caring for patients at the end
of life when appropriate.
To implement the care as planned taking into
account own competencies.
Take, record and report blood pressure,
respiration, pulse rate, oxygen saturation levels, urinalysis. Be able to
recognise and report the deteriorating condition of a patient
To report any concerns / changes in the
patients condition to a registered nurse or appropriate Health care Professional
without delay.
Undertake skin assessments. Undertake like for
like dressing change if required.
Provide walking aids, provide and fit small
aids and equipment as directed.
Ensure a high standard of record keeping is
achieved in line with ECCH standards.
Engage in personal development, maintain
competence, knowledge and skills commensurate with role
Take responsibility for the safe use of
clinical equipment,
Contribute to the effective use of resources.
Report anyconcerns/ changes in a patients condition to
a registered health care professional without delay.
All roles
within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our
Values and Signature Behaviours in the care and service they provide to patients,
service users, stakeholders and colleagues. All members of staff should
consider these as an essential part of their job role.
Our Values outline the core behaviours that we
can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature
Behaviours which highlight by taking the right actions we continue to build a
strong culture. Our four Signature
Behaviours are: Compassion
- We Listen, We Learn,
We Lead| Action - My
Accountability, My Responsibility | Respect - Respect
Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Qualifications
Essential
- Evidence of personal development
- Care certificate (or willing to complete)
Desirable
- Training in communication skills
- Level ii NVQ or equivalent experience in Health or Social Care
Skills and Knowledge
Essential
- Good interpersonal skills
- Good verbal communication skills
- Good ability to listen
- Excellent time management skills
- Good IT skills
- Good written skills
Experience
Essential
- Previous experience of NHS/ Social Care/ Voluntary organisation
- Awareness of needs of older people
Desirable
- Previous experience of working in community setting
- Experience of multidisciplinary teamwork
- Understanding of reablement
Personal Attributes
Essential
- Willing and able to work without direct supervision.
- Awareness of requirements for confidentiality.
- Approachable.
- Reliable.
- Understands limitations and can work within boundaries.
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
- Willingness to learn new skills
Person Specification
Qualifications
Essential
- Evidence of personal development
- Care certificate (or willing to complete)
Desirable
- Training in communication skills
- Level ii NVQ or equivalent experience in Health or Social Care
Skills and Knowledge
Essential
- Good interpersonal skills
- Good verbal communication skills
- Good ability to listen
- Excellent time management skills
- Good IT skills
- Good written skills
Experience
Essential
- Previous experience of NHS/ Social Care/ Voluntary organisation
- Awareness of needs of older people
Desirable
- Previous experience of working in community setting
- Experience of multidisciplinary teamwork
- Understanding of reablement
Personal Attributes
Essential
- Willing and able to work without direct supervision.
- Awareness of requirements for confidentiality.
- Approachable.
- Reliable.
- Understands limitations and can work within boundaries.
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
- Willingness to learn new skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
