Bromley Healthcare CIC

Field Care Supervisor - Domiciliary Care

The closing date is 15 January 2026

Job summary

Field Care Supervisor - Domiciliary Care

£26497 + weekend enhancements

As a Field Care Supervisor, you willbe responsible forthe ongoing support of both Caregivers and service users, ensuring delivery of thehighestquality care servicesand living up to the excellent company reputation in the community.This role will require a great deal offlexibility and you will need to be focused onachieving the company goals and targets.

Field Care Supervisors are expected to spendthe majority oftheir working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work.

Please only apply to this role if you have the right to work in the UK without sponsorship and you have a full UK driving licence and a vehicle that can be used for work.

Main duties of the job

  • Providing hands onexpertisein the delivery of high-qualitypersoncentredcare to service users in their own homesin accordance withtheir support plan.Attending care visits to cover holidays, sick absence, and in an emergency.
  • Carry outinitialrisk and needs assessments in respect of individual service users, either in the service user's home or, whererequired, in other settings such as hospitals or residential/nursing homes.Ensure personalised care planning is in place and true to the service user's needs and requirements

  • Work in partnership with service users, their family, carers, advocates, healthcareprofessionalsand others to ensure the seamless delivery of holistic packages of individual care support.

  • Carry out regular reviews of individual services, including repeated and renewed needs and risk assessments.

  • Promoting serviceusershealth and wellbeing, independence and enabling them tolive their life to the fullest.
  • Carry out the on-siteobservation and evaluation of Caregivers'practice as part of routine supervisions, in response toparticular performanceconcerns, or as otherwise directed.
  • Ensure outstanding compliance across the business and to support the business in achieving a minimum of "Good" in CQC inspections. Ensure all services are compliant withlegislations, CQC standards,regulationsand company and local authority's requirements.

About us

Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.

Compensation is contingent upon NHS experience and current banding/pay point.

We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.

Details

Date posted

02 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,497 a year Weekend enhancements to be paid in addition to basic salary

Contract

Permanent

Working pattern

Full-time

Reference number

848-BHC-001-26

Job locations

Inspire community Trust

130 Maidstone Road

Sidcup

DA14 5HS


Job description

Job responsibilities

As a Field Care Supervisor, you willbe responsible forthe ongoing support of both Caregivers and service users, ensuring delivery of thehighestquality care servicesand living up to the excellent company reputation in the community.This role will require a great deal offlexibilityand you will need to be focusedinachieving the company goals and targets.

Field Care Supervisors are expected to spendthe majority oftheir working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work.

Main Duties and Responsibilities

The role of Field Care Supervisor is working with theRegistered Manageror their delegateto ensuretheoperations have outstanding compliance.

  • You willbe requiredto work on shift pattern, which is four days working and two days off.

  • Providing hands onexpertisein the delivery of high-qualitypersoncentredcare to service users in their own homesin accordance withtheir support plan.Attending care visits to cover holidays, sick absence, and in an emergency.

  • Taking the lead within care visits, ensuring that you provide a full introduction for Caregivers and service users.

  • Carry outinitialrisk and needs assessments in respect of individual service users, either in the service users home or, whererequired, in other settings such as hospitals or residential/nursing homes.Ensure personalised care planning is in place and true to the service users needs and requirements

  • Work in partnership with service users, their family, carers, advocates, healthcareprofessionalsand others to ensure the seamless delivery of holistic packages of individual care support.

  • Work with Care Coordinators to support the planning ofrealistic, effective Caregiverrotas, with due regard for theparticular needsof the individual and theparticular skillsand attributes of theCaregiver.

  • Carry out regular reviews of individual services, including repeated and renewed needs and risk assessments.

  • Continually review and improve processes to ensure the most effective and efficient service is being delivered.Taking action to makeimprovements if necessary.

  • On-board/shadow new Caregiversin thefield.

  • To assess the competency ofCaregivers completing the care certificate to meet the companys recruitment needs. Ensuring all Caregivers arecompetent to carry out their job roles.

  • To ensuretrainingneeds of allCaregiversare met effectively implement,identifyand provide for on-goingtraining.

  • Act on feedback/concerns from service users and communicate appropriately with the rest of the business.

  • Monitor and assess all service users for customer satisfaction.

  • Promoting serviceusershealth and wellbeing, independence and enabling them tolive their life to the fullest.

  • Treating service users with dignity and respect, communicating effectively to meet their diverse needs.

  • Maintainingappropriate recordsto meet the needs of the service,observingand promptly reporting changes or concerns in yourservice users circumstances andcondition,and act appropriately when these changes arise.

  • Ensuring all service usersandCaregiverspaperwork and files are up to date.

  • Ensuring all confidential information isheldsecurely.

  • UpdatePeople Planner/Mobiziorostering system with outcome ofsupport plans/risk assessments/reviews/caregiverssupervisionsand spot checks

  • Prepare files for newinitialreferrals.

  • Carry out the on-siteobservation and evaluation of Caregiverspractice as part of routine supervisions, in response toparticular performanceconcerns, or as otherwise directed.

  • Monitor, supervise and mentor allCaregivers.

  • Provide support to ourCaregivers in theirday to dayjob.

  • Promote a safe working environment and safe systems of work in respect ofCaregivers in the field.

  • To have theknowledge and ability to model good practice whilst being prepared to challengepoor performance.

  • Understand and follow accident/incident,complaintsand safeguarding reporting procedures.

  • Ensure outstanding compliance across the business and to support the business in achieving a minimum of Good in CQC inspections. Ensure all services are compliant withlegislations, CQC standards,regulationsand company and local authoritys requirements.

  • To act in a professional manner.

  • To report any areas of concerns to theRegisteredManager.

  • Toparticipatein the growth and development of the business, achieving targets and delivery within budgets.

  • Act on own initiative and exercise decision making skills, as far as possible and whereverappropriate.

Job description

Job responsibilities

As a Field Care Supervisor, you willbe responsible forthe ongoing support of both Caregivers and service users, ensuring delivery of thehighestquality care servicesand living up to the excellent company reputation in the community.This role will require a great deal offlexibilityand you will need to be focusedinachieving the company goals and targets.

Field Care Supervisors are expected to spendthe majority oftheir working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work.

Main Duties and Responsibilities

The role of Field Care Supervisor is working with theRegistered Manageror their delegateto ensuretheoperations have outstanding compliance.

  • You willbe requiredto work on shift pattern, which is four days working and two days off.

  • Providing hands onexpertisein the delivery of high-qualitypersoncentredcare to service users in their own homesin accordance withtheir support plan.Attending care visits to cover holidays, sick absence, and in an emergency.

  • Taking the lead within care visits, ensuring that you provide a full introduction for Caregivers and service users.

  • Carry outinitialrisk and needs assessments in respect of individual service users, either in the service users home or, whererequired, in other settings such as hospitals or residential/nursing homes.Ensure personalised care planning is in place and true to the service users needs and requirements

  • Work in partnership with service users, their family, carers, advocates, healthcareprofessionalsand others to ensure the seamless delivery of holistic packages of individual care support.

  • Work with Care Coordinators to support the planning ofrealistic, effective Caregiverrotas, with due regard for theparticular needsof the individual and theparticular skillsand attributes of theCaregiver.

  • Carry out regular reviews of individual services, including repeated and renewed needs and risk assessments.

  • Continually review and improve processes to ensure the most effective and efficient service is being delivered.Taking action to makeimprovements if necessary.

  • On-board/shadow new Caregiversin thefield.

  • To assess the competency ofCaregivers completing the care certificate to meet the companys recruitment needs. Ensuring all Caregivers arecompetent to carry out their job roles.

  • To ensuretrainingneeds of allCaregiversare met effectively implement,identifyand provide for on-goingtraining.

  • Act on feedback/concerns from service users and communicate appropriately with the rest of the business.

  • Monitor and assess all service users for customer satisfaction.

  • Promoting serviceusershealth and wellbeing, independence and enabling them tolive their life to the fullest.

  • Treating service users with dignity and respect, communicating effectively to meet their diverse needs.

  • Maintainingappropriate recordsto meet the needs of the service,observingand promptly reporting changes or concerns in yourservice users circumstances andcondition,and act appropriately when these changes arise.

  • Ensuring all service usersandCaregiverspaperwork and files are up to date.

  • Ensuring all confidential information isheldsecurely.

  • UpdatePeople Planner/Mobiziorostering system with outcome ofsupport plans/risk assessments/reviews/caregiverssupervisionsand spot checks

  • Prepare files for newinitialreferrals.

  • Carry out the on-siteobservation and evaluation of Caregiverspractice as part of routine supervisions, in response toparticular performanceconcerns, or as otherwise directed.

  • Monitor, supervise and mentor allCaregivers.

  • Provide support to ourCaregivers in theirday to dayjob.

  • Promote a safe working environment and safe systems of work in respect ofCaregivers in the field.

  • To have theknowledge and ability to model good practice whilst being prepared to challengepoor performance.

  • Understand and follow accident/incident,complaintsand safeguarding reporting procedures.

  • Ensure outstanding compliance across the business and to support the business in achieving a minimum of Good in CQC inspections. Ensure all services are compliant withlegislations, CQC standards,regulationsand company and local authoritys requirements.

  • To act in a professional manner.

  • To report any areas of concerns to theRegisteredManager.

  • Toparticipatein the growth and development of the business, achieving targets and delivery within budgets.

  • Act on own initiative and exercise decision making skills, as far as possible and whereverappropriate.

Person Specification

Experience

Essential

  • Ability to learn new skills and gain new experience
  • Ability to use own initiative
  • Ability to communicate effectively

Desirable

  • Previous experience of working within a healthcare environment

Driving

Essential

  • Full clean driving license and have the full use of a car.

Qualifications

Essential

  • Hold or working towards, minimum QCF/NVQ level 3 qualification in Health and Social Care

Desirable

  • Agree to advance studies by doing up to Level 5 in Health and Social Care.

Training

Essential

  • Willingness to participate in training relevant for this post including the Care Certificate
  • To ensure training needs of caregivers are met effectively - implement, identify and provide for on-going training/competencies

Desirable

  • Hold Care Certificate qualification

Specific Skills

Essential

  • Supervisory skills with the qualities to lead/mentor and motivate a staff team
  • Excellent listening skills and an ability to build up a rapport with people
  • Strong communication and interpersonal skills written, face to face and over the telephone
  • Respect for individuals, regardless of their race, gender, culture
  • Effective keyboard/IT skills, which include accurate recording skills.

Desirable

  • Experience of using the software called Access Peopleplanner and Access Care Planning
Person Specification

Experience

Essential

  • Ability to learn new skills and gain new experience
  • Ability to use own initiative
  • Ability to communicate effectively

Desirable

  • Previous experience of working within a healthcare environment

Driving

Essential

  • Full clean driving license and have the full use of a car.

Qualifications

Essential

  • Hold or working towards, minimum QCF/NVQ level 3 qualification in Health and Social Care

Desirable

  • Agree to advance studies by doing up to Level 5 in Health and Social Care.

Training

Essential

  • Willingness to participate in training relevant for this post including the Care Certificate
  • To ensure training needs of caregivers are met effectively - implement, identify and provide for on-going training/competencies

Desirable

  • Hold Care Certificate qualification

Specific Skills

Essential

  • Supervisory skills with the qualities to lead/mentor and motivate a staff team
  • Excellent listening skills and an ability to build up a rapport with people
  • Strong communication and interpersonal skills written, face to face and over the telephone
  • Respect for individuals, regardless of their race, gender, culture
  • Effective keyboard/IT skills, which include accurate recording skills.

Desirable

  • Experience of using the software called Access Peopleplanner and Access Care Planning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bromley Healthcare CIC

Address

Inspire community Trust

130 Maidstone Road

Sidcup

DA14 5HS


Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Employer details

Employer name

Bromley Healthcare CIC

Address

Inspire community Trust

130 Maidstone Road

Sidcup

DA14 5HS


Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Manager

Conor McDaid

c.mcdaid1@nhs.net

Details

Date posted

02 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,497 a year Weekend enhancements to be paid in addition to basic salary

Contract

Permanent

Working pattern

Full-time

Reference number

848-BHC-001-26

Job locations

Inspire community Trust

130 Maidstone Road

Sidcup

DA14 5HS


Supporting documents

Privacy notice

Bromley Healthcare CIC's privacy notice (opens in a new tab)