Clinical Lead

Job responsibilities

Leadership Responsibilities

Holds direct management responsibility for all dental clinicians, to include orientation, development, clinical supervision, evaluation, quality oversight, performance, leave and sickness management and participating in recruitment.

Works as part of the PCDS management team to assist in the creation, development and implementation of dental policies and procedures, which follow the most current accepted professional standards to deliver high quality, high value care for patients.

As part of the management team, always ensures suitable management cover (this could include working outside of normal working hours on occasion)

To act as a role model in the setting of clinical standards; providing clinical and leadership support to the wider dental team and service

Represents PCDS on Livewell Southwest Senior Clinical lead team and Medical Advisory Committee and attends these meetings as necessary.

To help engage and empower staff to promote quality, innovation, productivity and prevention and ensure adherence with GDC and CQC standards.

Investigates and resolves patient grievances and complaints regarding quality of care.

Assists in the proposal, decision-making, development, implementation and the evaluation of new clinical processes for PCDS.

To work in partnership with the Dental Service Manager, management team, Dental Board and commissioners to develop services that can appropriately respond to changing economic, political and stakeholder expectations.

Oversees dental rotas for the team in alignment to clinician job plans

Fosters and supports linkages with appropriate specialists, consultants, GDPs and related services.

Demonstrates professional interactions with internal and external customers.

Establish and maintain effective working relationships with individuals of various cultural, ethnic, and socioeconomic backgrounds.

Represent PCDS positively to the community.

Provides input into PCDS written reports in dental issues, concerns, clinical status, initiatives and progress as necessary

Serves as the chief clinical contact for internal and external partners and successfully builds, develops and maintains essential partnerships.

To oversee the effective implementation of Clinical Governance and participate in all initiatives and concerns involving patient safety, quality, infection control, risk management and patient service.

Assures a robust peer review and credentialing process, ensuring quality, safety, service, and behavioural issues on the part of the provider to staff are addressed fairly and in a timely fashion.

Working with Dental Specialists, ensure representation at all MCNs and utilising MCN direction of travel to implement plans within specialism areas to provide effective patient care and processes.

Assists in the determination if clinician staffing levels of all grades and oversees the process if clinician recruitment, induction and orientation with HR / medical staffing and recruitment teams.

Determines need and reviews / approves continuing professional development opportunities for dental clinicians.

Makes recommendations to the Dental Service Manager for staff discipline, compliance issues, suspension and termination in accordance with organisational policy.

Ensures completion of clinician performance appraisals in a timely fashion and frequent line management as per policy.

Travels when necessary to fulfil the service needs and attends meetings as necessary to represent PCDS.

Clinical Responsibilities

PCDS includes:

The special care dental service for those with special needs (including those who are highly anxious), urgent care provision for those in dental pain and who do not have a regular dentist, minor oral surgery and routine children (until the age of 16). The service is also commissioned to provide extractions under General Anaesthesia, a Fluoride Varnish programme within local primary schools and undertake epidemiology surveys as requested by Public Health.

The post holder will be expected to undertake on average 2 days per week clinical work in their area / field of expertise in the first instance.

Provide a full range of high-quality treatment in an organised and efficient manner in an area of dentistry to the post holder skills, including use of sedation and general anaesthesia as appropriate.

Provide comprehensive oral health care for acute and chronic problems through treatment with preventive and restorative techniques or through referrals to services beyond the scope of the practice.

Undertake administration associated with these duties including completion of appropriate NHS forms and referrals.

Demonstrates excellent communication skills. Effectively communicates with patients, families and other staff members.

Demonstrates sound judgment and decision-making skills and practices within the post holder's scope of expertise and practice.

Consults with other dentists and physicians appropriately and provide professional advice and support to other healthcare professionals.

Works closely with the Dental Service Manager and Dental Nurse manager to ensure that all resources, equipment and supplies are utilised efficiently and are cost effective.

Responds to organisational needs to leave coverage, office emergencies, chart and forms completion, peer review and other needs in a cooperative fashion.

Stays up to date with CPD and developments in the postholders professional field. Follows clinical guidelines adopted by the service.

Works with Peninsula Dental School to foster and develop student placements including medical and dental students and dental hygienists

Establishes rapport with public and private clinical care referral resources.

Oversees the service GA provision which is led by the Specialist in Paediatric Dentistry with the local acute hospital (UHP)

Oversee the sedation service provision within PCDS which is led by the Sedation Lead

Oversees the service Fluoride Varnish provision, which is led by a Band B dentist, providing clinical direction and ensuring such compliance.

Performs other related duties which may be assigned by the Dental Service Manager, and/or Medical Director. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.

All dentists employed by PCDS are responsible for complying with all the requirements of the Terms & Conditions of Salaried Primary Dental Care Services (England).

Knowledge and Skills

Essential

• Excellent clinical skills
• Evidence of strong leadership and management skills with ability to engage and lead a team.
• A working knowledge of NHS dentistry, public health and preventative care guidelines in oral health.
• Able to identify opportunities to improve operational excellence and new opportunities.
• Excellent spoken and written communication skills.
• Good computer literacy and willingness to learn practice software.
• Able to identify opportunities to improve operational excellence and new opportunities
• Ability to communicate with physically, mentally, and emotionally challenged patients requiring patience and understanding.
• Appreciation of cultural diversity and equality issues
• Good computer literacy and willingness to learn practice software.
• Evidence of successfully developing, motivating, and positively influencing teams
• Embraces change and supports others to do so.
• Excellent time management skills and ability to prioritise workload.
• Ability to cope with distressing or emotional circumstances and work under pressure.
• Ability to maintain good working relationships with colleagues.
• Adaptable and able to cope with change.
• Ability to liaise and work with primary and secondary care providers.

Desirable

• Experience of dealing with complaints and concerns of under performance
• Knowledge of Dentally dental soft ware
• Evidence of knowledge of dental commissioning and provision of Dentistry in SW England.

Qualifications

Essential

• Full GDC Registration
• Has NHS performer number and listed on NHS performers list
• Degree or formal qualification in leadership / management or can demonstrate equivalent experience.

Desirable

• On GDC Specialist Register (or within the next 6 months)
• Full sedation qualified

Experience

Essential

• Extensive experience in clinical field, of at least 8 years
• Evidence of on-going CPD
• Experience of working in GDS, SDS/CDS or Hospital Dental service appropriate to the role
• Experience of building, coaching and leading a team of employees
• Evidence of leading in clinical audit and understanding of clinical governance

Desirable

• Wide experience of primary dental care
• Sedation experience
• Extensive experience in Special Care Dentistry /Minor Oral Surgery or Paediatric Dentistry
• Teaching experience
• Experience of treating pts under General Anaesthesia

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).