Livewell Southwest

Senior Healthcare Assistant

The closing date is 16 March 2026

Job summary

31.5 hours per week.

This is a wonderful opportunity to join a settled and high performing team. We are very proud of our achievements at Syrena House and have built a great reputation. We consistently receive positive feedback from CQC and have had huge success with our work with the Culture of Care project and our patients value the opportunity to be at Syrena House.

We are looking for a motivated HCA to compliment a full staffing team for our 9 bedded, male in-patient recovery unit.

In spring 2026 we will be moving to the Mount Gould site & will be increasing our beds to incorporate 6 additional step-down beds

We are looking for someone with a genuine passion for recovery-focused practice, who is committed to helping people achieve their optimum level of functioning. You will work collaboratively with our multidisciplinary team, utilise therapeutic resources within the inpatient setting & engage proactively with community services to support seamless transitions in care.

Main duties of the job

Syrena delivers a wide range of rehabilitation interventions and treatments to people experiencing severe and enduring mental health problems. The care is typically longer-term. Professionals gain huge job satisfaction supporting patients through their recovery journey. The overall aim is to prepare patients for community living. We have close working links with Lee Mill Low Secure Unit, the Specialist Community Forensic Team, the Specialist Outreach Recovery Team, and the Glenbourne (male acute) Harford Unit.

You will be required to work shifts across seven days, including nights.

"please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility"

All Livewell Southwest staff are expected to able and willing to work across a 7 day service.

Job Share(s) Considered

Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity

About us

Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.

Details

Date posted

06 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa, pro rata

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working

Reference number

B9832-2026-NM-10176

Job locations

Syrena House

284 Dean Cross Road

plymouth

pl9 7AZ


Job description

Job responsibilities

The role of the Health Care Assistant is to assist the trained registered nurse in delivering physical, social, and psychological care to people the patient / client with mental health problems / illness, admitted to the Unit.

The post holder will be required to work both within the ward unit or community setting and with people or clients in the community. This will involve contact with relatives, carers and other agencies. They will carry out interventions as part of the care plans and record information using the Personalised Care Framework on electronic patients notes.

The post holder will be directed to undertake tasks once adequate instruction has been given by the registered trained nurse and both parties are confident that the task can be fulfilled competently. However, the registered trained nurse is required to carry the responsibility for decision making and direction.

Develop and maintain a good working relationship with people or clients through regular contact and ensure their safety and well-being.

Please see attached Job Description for more details.

Job description

Job responsibilities

The role of the Health Care Assistant is to assist the trained registered nurse in delivering physical, social, and psychological care to people the patient / client with mental health problems / illness, admitted to the Unit.

The post holder will be required to work both within the ward unit or community setting and with people or clients in the community. This will involve contact with relatives, carers and other agencies. They will carry out interventions as part of the care plans and record information using the Personalised Care Framework on electronic patients notes.

The post holder will be directed to undertake tasks once adequate instruction has been given by the registered trained nurse and both parties are confident that the task can be fulfilled competently. However, the registered trained nurse is required to carry the responsibility for decision making and direction.

Develop and maintain a good working relationship with people or clients through regular contact and ensure their safety and well-being.

Please see attached Job Description for more details.

Person Specification

Experience

Essential

  • *Experience within a Mental Health setting Band 2 level or equivalent or Band 3 level or equivalent
  • *Awareness of vulnerable adult / protection issues and guidance
  • * Recent experience of working in a care setting Team working Clinical governance
  • * Ability to work with minimum of supervision
  • * To undertake baseline physical observations
  • * Evidence of continuing professional development

Desirable

  • * Experience of variety of Mental Health settings
  • * Previous experience working in a multidisciplinary team.
  • * Working within an NHS setting
  • * Experience of actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting

Qualifications

Essential

  • * NVQ level 3, QCF level 3 in Health and Social care or equivalent experience or qualification.
  • * Care certificate
  • * Other evidence of training or development relevant to working within mental health settings.

Desirable

  • Other evidence of training or development relevant to working within mental health settings

Knowledge

Essential

  • * Knowledge of mental health
  • * Awareness of safeguarding principles
  • * Basic IT skills
  • * A basic understanding of physical health presentation
  • * Good communication and listening skills
  • * Organisational skills
  • * Problem solving skills
  • * An awareness to maintain professional Boundaries Awareness of own limits and boundaries in relation to own job role
  • * Good written communication
  • * Sensitive understanding of diversity issues and ability to promote anti-discriminatory practice/ equal opportunities
  • * Ability to problem solve and create innovative solutions to help empower patients and carers Demonstrates an empathy of people
Person Specification

Experience

Essential

  • *Experience within a Mental Health setting Band 2 level or equivalent or Band 3 level or equivalent
  • *Awareness of vulnerable adult / protection issues and guidance
  • * Recent experience of working in a care setting Team working Clinical governance
  • * Ability to work with minimum of supervision
  • * To undertake baseline physical observations
  • * Evidence of continuing professional development

Desirable

  • * Experience of variety of Mental Health settings
  • * Previous experience working in a multidisciplinary team.
  • * Working within an NHS setting
  • * Experience of actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting

Qualifications

Essential

  • * NVQ level 3, QCF level 3 in Health and Social care or equivalent experience or qualification.
  • * Care certificate
  • * Other evidence of training or development relevant to working within mental health settings.

Desirable

  • Other evidence of training or development relevant to working within mental health settings

Knowledge

Essential

  • * Knowledge of mental health
  • * Awareness of safeguarding principles
  • * Basic IT skills
  • * A basic understanding of physical health presentation
  • * Good communication and listening skills
  • * Organisational skills
  • * Problem solving skills
  • * An awareness to maintain professional Boundaries Awareness of own limits and boundaries in relation to own job role
  • * Good written communication
  • * Sensitive understanding of diversity issues and ability to promote anti-discriminatory practice/ equal opportunities
  • * Ability to problem solve and create innovative solutions to help empower patients and carers Demonstrates an empathy of people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

Syrena House

284 Dean Cross Road

plymouth

pl9 7AZ


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer details

Employer name

Livewell Southwest

Address

Syrena House

284 Dean Cross Road

plymouth

pl9 7AZ


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Unit Manager

Nikki Huck - Syrena House

nikki.huck@nhs.net

01752434714

Details

Date posted

06 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa, pro rata

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working

Reference number

B9832-2026-NM-10176

Job locations

Syrena House

284 Dean Cross Road

plymouth

pl9 7AZ


Supporting documents

Privacy notice

Livewell Southwest's privacy notice (opens in a new tab)