Job responsibilities
Job Purpose
To
provide clinical expertise and leadership in relation to the Falls prevention,
and complex management of falls across
the organisation.
The post holder will be an expert in
all aspects of Falls prevention, management, Quality Improvement, and risk management, whilst continually
championing best practice.
Champion and support clinical
benchmarking activity and evaluate learning from comparison groups
which ultimately leads
to improvements in care delivery, patient experience, and outcomes.
Provide senior leadership to Directors
and service leads to identify
strategic service improvement at every
level relating to falls.
To analyse and interpret data in
relation to training needs within Livewell Southwest and other organisations.
Scope and Range
Strategic
lead for identifying the training and
development needs relating to falls across all Livewell settings and support
individual services with falls quality improvement initiatives.
The post holder will lead in
improving standards of care and services for Livewell and implement National
falls initiatives. This will include attendance and representation and local
and national falls forums.
Working across all services with support from the corporate, senior
nursing and AHP team as required, they will actively contribute to the delivery of
quality improvement in the standards of patient experience and care along the
falls pathways.
Represent
Livewell at internal, regional and national falls meetings and forums to
provide reports on developments and performance relating to falls.
Provide reports
and assurance to the Safety and Quality Committee and the Board and
other relevant meetings.
They
will contribute to ensuring the Patient
Safety Team and falls services key
performance indicators relating to falls are met and falls pathways in the
community are patient/family/carer focussed, high quality and responsive.
The post holder will also lead with support
from the Lead AHP
the Falls
Improvement Programmes that are designed to bring about service transformation by ensuring Quality
Improvement solutions are optimised, hence.
Contributing
to the key quality and performance outcomes within the organisation.
Provide clinical
expertise and advice
to Livewell staff relating to falls.
They will work closely
with all relevant
services across Livewell to ensure that falls pathways
are evidence based, safe, effective, and patient centred.
They
will champion the role of falls prevention across all areas of the organisation
and ensure that falls management becomes everyone's business.
Main Duties and Responsibilities
The
post holder will be expected to:
Provide
effective clinical expertise and leadership relating to complex falls which
demonstrates the Livewells values and behaviours.
Alongside
the Lead AHP/Nurse and for Governance, lead in the development of projects to
deliver changes in Quality Improvement, in line with Livewells Strategies
relating to falls.
Develop
and implement a training needs analysis across Livewell and provide
recommendations relating to improving the knowledge and skills of staff
relating to falls management.
Proactively
promote equality and diversity in line with legislation and policy both for
people and employees.
Contribute
to promoting an environment which is conducive to learning, education,
training, research, and development, fostering innovative practice and
proactively implementing quality improvement innovations to address knowledge
and skills gaps.
Demonstrate
an appreciation of the efforts of individuals and teams by celebrating
achievements, recognising individuals and teams and seek opportunities to
endorse best practice.
Represent
the Lead AHP/Nurses at identified committees or meetings both internal and
external providing feedback as appropriate relating to falls.
Chair
the falls steering group and lead on the development and evaluation of the
falls steering group work plan.
Prepare
information as requested for internal/external reporting for falls.
Identify
and Lead on falls projects or quality initiatives to ensure falls pathways and
management is evidence based, safe, effective, and patient centred.
Provide
high quality written and verbal reports for committees as requested.
Deliver
presentations to a variety of audiences.
Have
a responsibility to ensure all information processed for patients and staff is
kept confidential, accurate and in line with the Data Protection Regulations.
Continued Professional Development
To maintain and keep up to date with
evidenced based health and social care practice as relevant.
To complete all mandatory training and
relevant competencies as required in line with Livewell Southwest policy
including complex cases.
To further develop own teaching skills
To undertake an annual Personal Development
Review and Appraisal.
Maintain up to date knowledge on the latest
guidelines relating to falls management and be responsible for implementing
changes organisationally as required.
Ensure all staff are compliant with corporate and clinical mandatory training relating to
falls.
Promote lifelong
learning, ensuring all staff have access to continuing professional development opportunities.
Fostering innovation in practice and proactively addressing the practice theory
gap.
Develop
and deliver education programmes in relationship with Quality Improvement
methodologies and other role related subject areas.
Support
in the monitoring of Quality Improvement expertise by assuring appropriate
underpinning education training and development and advising in relation to
falls.
Key working relationships
Professional Lead AHP
Professional Lead Nurse
Directors /Assistant Director
Deputy Director of Safety and Quality
Falls prevention team.
Practice Leads
Partner organisations
Matrons,
Service Leads
Risk Team
Strategic Leads
Clinical teams
Patient Groups
Third sector organisations
Responsibility for People Management
Lead
to improve patient and staff experience of falls through the management and
facilitation of changes using quality improvement methodology.
Help to embed
the use of patient/family/carer feedback to improve quality of services,
including Friends and Family (FFT), Patient Experience Feedback.
Work
collaboratively and professionally with colleagues within Livewell to ensure
effective transformation, promoting a positive relationship with all stakeholders.
Act as a
change agent, developing organisational capacity and developing sustainable
capability for continuous quality improvement through training and coaching of
improvement, with an ethos of learning while doing.
Work with relevant specialist teams to ensure
improvement programmes delivered by the team support the
clinical safety and effectiveness requirements of the organisation.
Develop innovative strategies to guide and coach
clinical teams in developing and strengthening improvement skills to
meet the responsibilities of their role and provide succession planning.
Work with senior AHP/nursing teams to ensure
that the quality
of services delivered are underpinned by strategies
to improving performance and the patient experience and ensure that key targets
are achieved in line with local and national
standards relating to falls.
Support the
development of outcome-based quality improvement programmes, ensuring a safe, cost-effective
service to patients utilising measurable quality standards and metrics.
Maintain own
clinical/professional competence and credibility and utilise clinical sessions
to role model standards of care and expected behaviour through the
Accreditation process.
Promote and support the Quality Improvement Methodology for falls.
Champion
and support clinical benchmarking activity and evaluate learning from
comparison groups which ultimately leads
to improvements in care delivery, patient experience, and outcomes. Work with service leads and
help identify information requirements to support service improvement at every
level relating to falls.
Involve
employees at all levels of the organisation
and from multiple disciplines to achieve the goals of continuous quality improvement.
Facilitate
and coach improvement leads to deliver projects designed to achieve corporate
objectives.
Challenge
individual practices and processes which do not support a patient orientated
approach to improving services to ensure improvements and sustainable change is embedded involving the handling of
sensitive, emotional, or contentious situations and the overcoming of negative
behaviours i.e., resistance/inertia to change.
Attend and
contribute to national and local sharing events ensuring the lessons learnt are
spread through the organisation.
Ensure skills
are embedded across Livewell to deliver
a sustainable approach to service improvement.
Take a robust
approach to identifying and managing benefits realisation to demonstrate the
added value of quality improvement activity.
