Job summary
37.5 hours per week. This
is an exciting opportunity to provide a new model of care across Plymouth,
through the establishment of the Health Inclusion Pathway-Plymouth.
In line with current best practice this service is
being developed using the Pathway approach, providing end to end support
for individuals who are homeless. It involves not only medical staff, but a
range of multidisciplinary professionals with expertise in social care, housing
law and benefits issues, ensuring that a person's full range of needs are
supported.
This service will be delivered through an exciting and innovative
partnership approach with collaboration from organisations such as Livewell
Southwest CIC, Adelaide and St Levan Surgery, Pathway UK, University Hospitals
Plymouth NHS Trust and the Plymouth Alliance.
This role
may not be eligible for sponsorship under the Skilled Worker route, please
refer to the Direct Gov website for more information with regards to
eligibility.
Main duties of the job
Bring knowledge of the relevant homelessness legislation, local services
and welfare entitlements to the team.
Conduct detailed individualised assessments of housing and support needs
to patients.
Advocate and resolve disputes with local authorities and providers of
other services.
Be committed to involving patients as fully as possible in the process
of planning for their care and discharge from hospital.
Carry out rapid, detailed assessments
of new homeless patients referred to the team, identifying support needs,
risks, and any possible rapid routes into housing for the most vulnerable
homeless patients.
Coordinate and support reconnection of
patients to housing and other services in areas of local connection as
appropriate.
Advise, signpost and refer patients to
a range of external services relevant to homeless and multiply excluded
patients in their local area.
Maintain regular contact with and
support a caseload of patients.
- Involve patients in developing their care
plan, working transparently by managing expectations, explaining potential
options in a way that patients can understand.
- Assist patients to understand and obtain their
welfare, housing and related rights, addressing any barriers to
understanding and involvement such as language, culture, mental or
physical health.
About us
Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.
As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.
We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.
Valuing our employees making an investment in their development a priority. We offer:
Protected CPD time for registered staff
Various development pathways and ongoing regular training packages for all staff
Leadership & mentoring programmes
Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training
A Robust Preceptorship
A bespoke induction programme
Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.
Job description
Job responsibilities
Bring knowledge of the relevant homelessness legislation, local services
and welfare entitlements to the team.
Conduct detailed individualised assessments of housing and support needs
to patients.
Escort patients to appointments.
Facilitate reconnection of patients to areas of local connection as appropriate.
Advocate and resolve disputes with local authorities and providers of
other services.
Be familiar with the principles of safeguarding of vulnerable adults.
Be committed to involving patients as fully as possible in the process
of planning for their care and discharge from hospital.
All team members are expected to work collaboratively and supportively
with each other across Primary, Secondary Care and Community care boundaries to
improve outcomes for people who are homeless.
They should also work to the Pathway
model (with flexibility as required), to attend team handover and MDT meetings,
and to be present to take referrals, and undertake assessments and ward rounds
where needed
Carry out rapid, detailed assessments
of new homeless patients referred to the team, identifying support needs,
risks, and any possible rapid routes into housing for the most vulnerable
homeless patients.
Produce individualised, clear and patient
led care plans around any issues affecting the homeless patients health and
housing circumstances, including identifying and addressing risks to the
patient, staff, and other patients.
Provide direct assistance with housing,
financial and wellbeing needs including access to primary and specialist health
services on discharge.
Coordinate and support reconnection of
patients to housing and other services in areas of local connection as
appropriate.
Advise, signpost and refer patients to
a range of external services relevant to homeless and multiply excluded
patients in their local area.
Proactively identify and act on
safeguarding issues, ensuring Safeguarding of Vulnerable Adults and Children
legislation and relevant service protocols are adhered to.
Maintain regular contact with and
support a caseload of patients.
Accompany patients to housing offices
to provide face to face advocacy and support when needed.
All team members are expected to work collaboratively and supportively
with each other across Primary, Secondary Care and Community care boundaries to
improve outcomes for people who are homeless.
Positive,
pro-active partnership, utilising the expertise of Pathway team colleagues as
well as other staff to ensure care plans are holistic and facilitate safe and
timely discharges of homeless hospital patients.
- Involve patients in developing their care
plan, working transparently by managing expectations, explaining potential
options in a way that patients can understand.
- Assist patients to understand and obtain their
welfare, housing and related rights, addressing any barriers to
understanding and involvement such as language, culture, mental or
physical health.
Advocate on behalf of individual
patients effectively, clearly communicating the relevant circumstances of
patients lives to hospital staff multi-disciplinary teams.
Advocate assertively on behalf of
individual patients to external agencies to ensure health, care, support and
housing needs are met on discharge.
As the housing advisor for the team,
advise and support Pathway team colleagues around knowledge of housing options
and housing services.
To suggest and critically explore new
concepts without prejudice or assumption.
Job description
Job responsibilities
Bring knowledge of the relevant homelessness legislation, local services
and welfare entitlements to the team.
Conduct detailed individualised assessments of housing and support needs
to patients.
Escort patients to appointments.
Facilitate reconnection of patients to areas of local connection as appropriate.
Advocate and resolve disputes with local authorities and providers of
other services.
Be familiar with the principles of safeguarding of vulnerable adults.
Be committed to involving patients as fully as possible in the process
of planning for their care and discharge from hospital.
All team members are expected to work collaboratively and supportively
with each other across Primary, Secondary Care and Community care boundaries to
improve outcomes for people who are homeless.
They should also work to the Pathway
model (with flexibility as required), to attend team handover and MDT meetings,
and to be present to take referrals, and undertake assessments and ward rounds
where needed
Carry out rapid, detailed assessments
of new homeless patients referred to the team, identifying support needs,
risks, and any possible rapid routes into housing for the most vulnerable
homeless patients.
Produce individualised, clear and patient
led care plans around any issues affecting the homeless patients health and
housing circumstances, including identifying and addressing risks to the
patient, staff, and other patients.
Provide direct assistance with housing,
financial and wellbeing needs including access to primary and specialist health
services on discharge.
Coordinate and support reconnection of
patients to housing and other services in areas of local connection as
appropriate.
Advise, signpost and refer patients to
a range of external services relevant to homeless and multiply excluded
patients in their local area.
Proactively identify and act on
safeguarding issues, ensuring Safeguarding of Vulnerable Adults and Children
legislation and relevant service protocols are adhered to.
Maintain regular contact with and
support a caseload of patients.
Accompany patients to housing offices
to provide face to face advocacy and support when needed.
All team members are expected to work collaboratively and supportively
with each other across Primary, Secondary Care and Community care boundaries to
improve outcomes for people who are homeless.
Positive,
pro-active partnership, utilising the expertise of Pathway team colleagues as
well as other staff to ensure care plans are holistic and facilitate safe and
timely discharges of homeless hospital patients.
- Involve patients in developing their care
plan, working transparently by managing expectations, explaining potential
options in a way that patients can understand.
- Assist patients to understand and obtain their
welfare, housing and related rights, addressing any barriers to
understanding and involvement such as language, culture, mental or
physical health.
Advocate on behalf of individual
patients effectively, clearly communicating the relevant circumstances of
patients lives to hospital staff multi-disciplinary teams.
Advocate assertively on behalf of
individual patients to external agencies to ensure health, care, support and
housing needs are met on discharge.
As the housing advisor for the team,
advise and support Pathway team colleagues around knowledge of housing options
and housing services.
To suggest and critically explore new
concepts without prejudice or assumption.
Person Specification
Experience
Essential
- Ability to identify solutions for the most multiply excluded individuals (including those fleeing violence and abuse; facing barriers due to immigration issues; with mental health and substance misuse issues for example).
- Can demonstrate an ability to advocate assertively and effectively for service users with a range of services, while balancing this against the need to maintain strategic relationships with key services.
Desirable
- Experience of working with/in community teams in the homelessness sector.
Qualifications
Essential
- NVQ level 3 in a healthcare subject
Desirable
- Maths and English GSCE grade 4 or equivalent
Person Specification
Experience
Essential
- Ability to identify solutions for the most multiply excluded individuals (including those fleeing violence and abuse; facing barriers due to immigration issues; with mental health and substance misuse issues for example).
- Can demonstrate an ability to advocate assertively and effectively for service users with a range of services, while balancing this against the need to maintain strategic relationships with key services.
Desirable
- Experience of working with/in community teams in the homelessness sector.
Qualifications
Essential
- NVQ level 3 in a healthcare subject
Desirable
- Maths and English GSCE grade 4 or equivalent
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
