Hotel Services Assistant

Livewell Southwest

The closing date is 14 July 2024

Job summary

Up to 22.5 hours per week. Some vacancies include weekend and bank holiday working. Shifts range from 7am to 7pm.

Please contact the Hotel Services Team for more information regarding shift patterns, hours and base of work.

"please note that this role is not eligible for sponsorship under the Skilled Worker route"

A highly motivated individual; who can work using own initiative, as well as able to follow directives, is required to join the Hotel Services Team.

Your main duties will include maintaining the clinical cleanliness of ward areas / out-patient clinics and providing a catering service of in-patient meals

You may be required to work flexibly across a seven-day week service and may be required to work in alternative Livewell Southwest locations. You will also be required to work alternative shifts to cover annual leave or sickness to meet service needs.

Main duties of the job

Providing a domestic cleaning service to Livewell Southwest clinical and office environments maintaining a high standard of cleanliness, tidiness and general appearance within all Livewell Southwest premises.

About us

Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.

As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.

We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.

Valuing our employees making an investment in their development a priority. We offer:

Protected CPD time for registered staff

Various development pathways and ongoing regular training packages for all staff

Leadership & mentoring programmes

Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship into Nurse Training

A Robust Preceptorship

A bespoke induction programme

Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.

Date posted

03 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa, pro-rata

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working

Reference number

B9832-2024-ASC-773-2

Job locations

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Glenbourne Unit

Morlaix Drive, Derriford

Plymouth

Devon

PL6 5AF


Lee Mill Hospital

Beech Road

Ivybridge

Devon

PL21 9HL


Job description

Job responsibilities

Domestic Duties

Cleaning of all furniture and fittings, including lockers, doors, curtain rails, beds, chairs. Ensuring beds are pulled out as outlined in the work schedules.

Cleaning of all bathrooms, toilet areas, utility treatment rooms, bed rooms, sluice areas and therapy rooms, flats if applicable.

To carry out any enhance cleans, deep cleans as requested by the Hotel Services Team Leader or Nurse in Charge.

Cleaning of offices, day rooms and dining room in line with work schedules.

Ensure that all floor surfaces are cleaned, and have safety signs clearly displayed and visible.

Spillages on floors are to be removed as quickly as possible and appropriate signs placed.

Ensure all bins are emptied and appropriate bin liner replaced. Bins cleaned in line with work schedule.

Responsible for ensuring a constant supply of paper products, soap etc.

To be responsible for cleaning and storing of all domestic equipment correctly, ensuring all cleaning equipment is clean and debris free, buckets to be clean and dried and stored upside down.

Remove mop and leave in designated mop bucket for laundering.

To ensure work schedules, all check sheets (i.e. toilet, kitchen etc) are completed and initialed daily.

Maintain the cleanliness and tidiness of the ward at all times reporting any areas of concern to the Hotel Services Team Leader.

To cover other domestic duties as required by the Hotel Services Team Leader to ensure continuity of service requirements.

To provide a laundry service to patients.

Catering Duties

To prepare and serve beverages to patients, ensuring all dietary requirements are met.

To regenerate and serve patients’ meals (Breakfast, Lunch, Tea).

To participate in the cleaning of kitchen, appliances, refrigerators, regen ovens, trolleys and microwaves.

To assist in the collection and washing of food containers, dishes etc.

Ensure dining room is clean and tidy and prepared for meal service.

To follow Safe Catering Practices & Procedures.

Other Responsibilities

Responsible for reporting faults, accidents, pests to Hotel Services Team Leader.

Ensuring all aspects of Health & Safety, Food Safety, COSHH and other relevant regulations are strictly adhered to.

Maintain patient and professional confidentiality at all times.

Always address staff, patients and members of the public in a polite and respectful manner.

To identify and attend all relevant training courses through the annual appraisal system appropriate to personal and service needs.

To assist new members of staff with induction and in-service training.

Must be able to adapt to service needs and changes when required.

To ensure own actions reduce risks to Health & Safety and to promote a health and safety culture within the workplace.

To attend all training sessions including mandatory training and role specific training as necessary in line with organisation policy.

Job description

Job responsibilities

Domestic Duties

Cleaning of all furniture and fittings, including lockers, doors, curtain rails, beds, chairs. Ensuring beds are pulled out as outlined in the work schedules.

Cleaning of all bathrooms, toilet areas, utility treatment rooms, bed rooms, sluice areas and therapy rooms, flats if applicable.

To carry out any enhance cleans, deep cleans as requested by the Hotel Services Team Leader or Nurse in Charge.

Cleaning of offices, day rooms and dining room in line with work schedules.

Ensure that all floor surfaces are cleaned, and have safety signs clearly displayed and visible.

Spillages on floors are to be removed as quickly as possible and appropriate signs placed.

Ensure all bins are emptied and appropriate bin liner replaced. Bins cleaned in line with work schedule.

Responsible for ensuring a constant supply of paper products, soap etc.

To be responsible for cleaning and storing of all domestic equipment correctly, ensuring all cleaning equipment is clean and debris free, buckets to be clean and dried and stored upside down.

Remove mop and leave in designated mop bucket for laundering.

To ensure work schedules, all check sheets (i.e. toilet, kitchen etc) are completed and initialed daily.

Maintain the cleanliness and tidiness of the ward at all times reporting any areas of concern to the Hotel Services Team Leader.

To cover other domestic duties as required by the Hotel Services Team Leader to ensure continuity of service requirements.

To provide a laundry service to patients.

Catering Duties

To prepare and serve beverages to patients, ensuring all dietary requirements are met.

To regenerate and serve patients’ meals (Breakfast, Lunch, Tea).

To participate in the cleaning of kitchen, appliances, refrigerators, regen ovens, trolleys and microwaves.

To assist in the collection and washing of food containers, dishes etc.

Ensure dining room is clean and tidy and prepared for meal service.

To follow Safe Catering Practices & Procedures.

Other Responsibilities

Responsible for reporting faults, accidents, pests to Hotel Services Team Leader.

Ensuring all aspects of Health & Safety, Food Safety, COSHH and other relevant regulations are strictly adhered to.

Maintain patient and professional confidentiality at all times.

Always address staff, patients and members of the public in a polite and respectful manner.

To identify and attend all relevant training courses through the annual appraisal system appropriate to personal and service needs.

To assist new members of staff with induction and in-service training.

Must be able to adapt to service needs and changes when required.

To ensure own actions reduce risks to Health & Safety and to promote a health and safety culture within the workplace.

To attend all training sessions including mandatory training and role specific training as necessary in line with organisation policy.

Person Specification

Knowledge

Essential

  • Knowledge of Health & Safety Knowledge and understanding of COSHH

Desirable

  • Vocational Qualification Level I/II in Cleaning & Support Services

Experience

Essential

  • Evidence of recent work related training in catering and cleaning. 12-months' plus experience within a cleaning and/or catering environment.

Qualifications

Essential

  • Vocational Qualification Level II and/or able to demonstrate the skills; knowledge and ability to work to the required level.

Desirable

  • Food Hygiene Certificate

Specific Skills

Essential

  • Able to respond to written and verbal communication. Effective team player Approachable Flexible Able to work alone unsupervised at times.

Desirable

  • Able to adapt to service needs.
Person Specification

Knowledge

Essential

  • Knowledge of Health & Safety Knowledge and understanding of COSHH

Desirable

  • Vocational Qualification Level I/II in Cleaning & Support Services

Experience

Essential

  • Evidence of recent work related training in catering and cleaning. 12-months' plus experience within a cleaning and/or catering environment.

Qualifications

Essential

  • Vocational Qualification Level II and/or able to demonstrate the skills; knowledge and ability to work to the required level.

Desirable

  • Food Hygiene Certificate

Specific Skills

Essential

  • Able to respond to written and verbal communication. Effective team player Approachable Flexible Able to work alone unsupervised at times.

Desirable

  • Able to adapt to service needs.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


For questions about the job, contact:

Facilities Manager / Deputy Facilities Manager

Sharon Veitch or Sarah Hyde

livewell.hotelservices@nhs.net

01752435043

Date posted

03 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa, pro-rata

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working

Reference number

B9832-2024-ASC-773-2

Job locations

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Glenbourne Unit

Morlaix Drive, Derriford

Plymouth

Devon

PL6 5AF


Lee Mill Hospital

Beech Road

Ivybridge

Devon

PL21 9HL


Supporting documents

Privacy notice

Livewell Southwest's privacy notice (opens in a new tab)