Job summary
Project Manager (AfC Band 7)
37.5 hours per week (Monday to Friday)
Permanent
Interview Date/s (TBC): Tuesday 2nd April 2024
Join Livewell Southwest's Project Management Office (PMO) and be a pivotal part of our dynamic and transformation focused team. Your role as a Project Manager will involve providing day-to-day planning, facilitation and support of a wide range of fast-paced and transformative projects. You will be responsible for ensuring your portfolio of projects are effectively managed and delivered against targets in alignment with our PMO project assurance processes.
The ideal candidate will possess excellent project management and facilitation skills, prioritising delivery, outcomes, and benefits. While robust understanding of project management tools and methodologies are essential, we equally value problem-solving ability, innovation, and an investigative mindset.
At Livewell Southwest we offer a hybrid working model, allowing a blend of home and office-based work. You'll be expected to attend our office in Crownhill Court, Plymouth (PL6 5DH), for a minimum of 4 days per month (flexible based on business need). Occasional travel to other Livewell Southwest sites may be required.
For further details or to schedule an informal discussion about the role, please reach out to our Recruiting Manager, Holly Harrison (Programme Manager), via email at holly.harrison8@nhs.net
Join us in supporting people to lead independent, healthy lives!
Main duties of the job
As a Project Manager within the Livewell Southwest PMO your primary objective will be to support the Programme Manager in the oversight, planning, execution, completion and benefits realisation of projects within specified target dates and budgetary constraints. You will be responsible for coordinating resources, managing stakeholders, and mitigating risks to ensure successful project delivery.
Your role will involve fostering collaboration among team members and stakeholders (both internal and external), providing clear direction, and implementing effective project management methodologies to achieve organisational goals efficiently and effectively.
The role will involve working closely with the Senior Responsible Owners, operational, corporate and clinical colleagues for the assigned projects to define the objectives, scope and benefits through to delivery of multiple projects, support and advise on change processes and identify and mitigate any risks to those projects with the support of the Programme Manager.
The post holder will support and provide project management coaching, experience and guidance to those whose projects they support.
"Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility"
About us
Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.
As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.
We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.
Valuing our employees making an investment in their development a priority. We offer:
Protected CPD time for registered staff
Various development pathways and ongoing regular training packages for all staff
Leadership & mentoring programmes
Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training
A Robust Preceptorship
A bespoke induction programme
Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.
Job description
Job responsibilities
Analytical and Judgemental skills
To provide challenge and scrutiny to projects to ensure agreed outputs and capability will be delivered to support wider programme outcomes
To support the analysis and interpretation of sensitive and complex information and data and escalate issues/findings where required in order to ensure that appropriate action is taken that fits with the strategic aims and ensures the achievement of performance targets
To be able to direct others to complete relevant analysis to support decision making with the support of the Programme Manager
To be able to understand and communicate information and facilitate others understanding of it
To be able to understand and communicate performance and financial information to help third parties understand the interdependencies
Planning and Organisational skills
To plan and prioritise work delegated by the PMO
To be able to manage competing and changing priorities to ensure programme outcomes are achieved with the support of the Programme Manager
To identify and plan own professional development needs
Experience of cost/benefit analysis of expenditure and management of budgets with support from relevant people (either within or outside of the PMO)
To support the development of the programme environment for corporate projects and ensure there are robust systems and processes for the development, tracking and reporting of projects
To identify and, assess and plan for risk and opportunities within programmes and projects with the support of the Programme Manager
To support, advise and plan for delivery of change initiatives within operations or organisation wide
To ensure compliance with the established governance, producing highlight and exception reports as required
To work to agreed project timelines, ensuring that all objectives are met.
To support the application of project management and improvement methodologies within work-streams
To act as a champion for continuous improvement, encouraging a progressive approach to the use of project management and improvement methodologies
To undertake training to support continuous improvement and lean skills development
To support the PMO Lead and Programme Managers in the presentation of projects and programmes of work at the programme Board
Policy and Service Development Implementation
To work with the Senior Leaders in the organisation to identify and understand corporate project opportunities
To contribute to and ensure compliance with best practice project management
Support the making recommendations to decision makers.
Ability to present complex ideas and concepts to a range of stakeholders
Experience of developing and implementing policies would have an impact on other areas within the organisation.
Financial
To work with finance and information colleagues to create a performance management framework that enables continuous improvement to achieve best practice (in line with the projects/programmes of work)
Ability to work with finance colleagues to test financial assumptions at all stages of programme delivery
Support the development of options appraisals and making recommendations
Budget holder for department.
Develop cost/benefit analysis with the support of Finance colleagues
Support the analysis of a range of financial data and making recommendations in regard to improving financial position
Human resources/development
To coach others in project management methodologies to support the delivery of a project
To support the coaching operational and clinical managers to embed best practice project management and change management techniques
Would have day to day line management responsibilities for a department of staff which would include managing any performance issues and allocating of work.
Information Resources
To work with the Performance and Information team to develop Programme dashboards that evidence delivery of the Programme objectives
To work with the Performance and Information team to undertake complex activity and financial analysis to support option appraisal and assurance of projects
Research and Development
To apply best practice project, change and workforce management to the PMO corporate projects programme
To review emerging research, evidence-based reviews and benchmarking to support the implementation of new projects which align to LSW strategic aims
To maintain own knowledge of best practice and the current evidence base for practice
Professional
Carry out any other reasonable duties commensurate with the role and delegated or requested by the PMO Lead or Programme Manager as the needs of the PMO and LSW require
The job description and the person specification may be reviewed on an on-going basis in accordance with the changing needs of the PMO
To undertake further personal development and training as required to meet the person specification
Procurement/contractual
To support business case or bid submissions for new contracts using subject matter experts to support the content
To support bids, procurement processes and governance in support of tenders for the benefit of LSW and strategic partners
Communications and Relationships
To foster effective and supportive relationships with operational teams and external stakeholder to enable delivery of agreed outcomes
To develop strong and supportive working relationships with operational and corporate teams
To be able to work with multi-disciplinary teams from across Livewell Southwest (LSW) to deliver agreed outcomes
In the context of the projects or programmes, to represent the PMO with external stakeholders as required
To be comfortable participating in Executive led Steering Groups and liaising with Executives as necessary to deliver objectives
To support the development of large-scale improvement/change projects.
To be credible and foster effective and supportive relationships with senior leaders to enable delivery of agreed outcomes and compliance with new standards and ways of working
To be able to promote, negotiate and facilitate change and, at times, resolve conflict with senior colleagues
To be able to work with and empower multi-disciplinary teams from across LSW to deliver agreed outcomes
To be able to work with a high level of complexity and support translation of this into coherent plans that can be used to motivate and enthuse individuals and clinical teams.
Please see full Job Description in the supporting documents section.
Job description
Job responsibilities
Analytical and Judgemental skills
To provide challenge and scrutiny to projects to ensure agreed outputs and capability will be delivered to support wider programme outcomes
To support the analysis and interpretation of sensitive and complex information and data and escalate issues/findings where required in order to ensure that appropriate action is taken that fits with the strategic aims and ensures the achievement of performance targets
To be able to direct others to complete relevant analysis to support decision making with the support of the Programme Manager
To be able to understand and communicate information and facilitate others understanding of it
To be able to understand and communicate performance and financial information to help third parties understand the interdependencies
Planning and Organisational skills
To plan and prioritise work delegated by the PMO
To be able to manage competing and changing priorities to ensure programme outcomes are achieved with the support of the Programme Manager
To identify and plan own professional development needs
Experience of cost/benefit analysis of expenditure and management of budgets with support from relevant people (either within or outside of the PMO)
To support the development of the programme environment for corporate projects and ensure there are robust systems and processes for the development, tracking and reporting of projects
To identify and, assess and plan for risk and opportunities within programmes and projects with the support of the Programme Manager
To support, advise and plan for delivery of change initiatives within operations or organisation wide
To ensure compliance with the established governance, producing highlight and exception reports as required
To work to agreed project timelines, ensuring that all objectives are met.
To support the application of project management and improvement methodologies within work-streams
To act as a champion for continuous improvement, encouraging a progressive approach to the use of project management and improvement methodologies
To undertake training to support continuous improvement and lean skills development
To support the PMO Lead and Programme Managers in the presentation of projects and programmes of work at the programme Board
Policy and Service Development Implementation
To work with the Senior Leaders in the organisation to identify and understand corporate project opportunities
To contribute to and ensure compliance with best practice project management
Support the making recommendations to decision makers.
Ability to present complex ideas and concepts to a range of stakeholders
Experience of developing and implementing policies would have an impact on other areas within the organisation.
Financial
To work with finance and information colleagues to create a performance management framework that enables continuous improvement to achieve best practice (in line with the projects/programmes of work)
Ability to work with finance colleagues to test financial assumptions at all stages of programme delivery
Support the development of options appraisals and making recommendations
Budget holder for department.
Develop cost/benefit analysis with the support of Finance colleagues
Support the analysis of a range of financial data and making recommendations in regard to improving financial position
Human resources/development
To coach others in project management methodologies to support the delivery of a project
To support the coaching operational and clinical managers to embed best practice project management and change management techniques
Would have day to day line management responsibilities for a department of staff which would include managing any performance issues and allocating of work.
Information Resources
To work with the Performance and Information team to develop Programme dashboards that evidence delivery of the Programme objectives
To work with the Performance and Information team to undertake complex activity and financial analysis to support option appraisal and assurance of projects
Research and Development
To apply best practice project, change and workforce management to the PMO corporate projects programme
To review emerging research, evidence-based reviews and benchmarking to support the implementation of new projects which align to LSW strategic aims
To maintain own knowledge of best practice and the current evidence base for practice
Professional
Carry out any other reasonable duties commensurate with the role and delegated or requested by the PMO Lead or Programme Manager as the needs of the PMO and LSW require
The job description and the person specification may be reviewed on an on-going basis in accordance with the changing needs of the PMO
To undertake further personal development and training as required to meet the person specification
Procurement/contractual
To support business case or bid submissions for new contracts using subject matter experts to support the content
To support bids, procurement processes and governance in support of tenders for the benefit of LSW and strategic partners
Communications and Relationships
To foster effective and supportive relationships with operational teams and external stakeholder to enable delivery of agreed outcomes
To develop strong and supportive working relationships with operational and corporate teams
To be able to work with multi-disciplinary teams from across Livewell Southwest (LSW) to deliver agreed outcomes
In the context of the projects or programmes, to represent the PMO with external stakeholders as required
To be comfortable participating in Executive led Steering Groups and liaising with Executives as necessary to deliver objectives
To support the development of large-scale improvement/change projects.
To be credible and foster effective and supportive relationships with senior leaders to enable delivery of agreed outcomes and compliance with new standards and ways of working
To be able to promote, negotiate and facilitate change and, at times, resolve conflict with senior colleagues
To be able to work with and empower multi-disciplinary teams from across LSW to deliver agreed outcomes
To be able to work with a high level of complexity and support translation of this into coherent plans that can be used to motivate and enthuse individuals and clinical teams.
Please see full Job Description in the supporting documents section.
Person Specification
Experience
Essential
- Experience of managing projects including definition, design and delivery
- Experience of producing and facilitating presentations to audiences of varying size, type and seniority
- Experience of developing option appraisals
- Experience of cost/benefit analysis of expenditure and management of budgets
- Experience of analysing a range of financial data and making recommendations in regard to improving financial position
Desirable
- Experience of using improvement methodologies to deliver results
- Experience of delivering complex projects within a health and social care provider
Qualifications
Essential
- Educated to graduate level or 3-5 years significant relevant experience working at a senior level in an area relevant to this role.
- Project management qualifications or equivalent experience/robust understanding of methodologies
Desirable
- PRINCE2 or MSP trained or equivalent
- Change management qualification
Knowledge
Essential
- Project management experience in the public sector or equivalent experience in the private sector
- Knowledge of continuous improvement methodologies
- Demonstrable knowledge and ability to understand financial management to manage project and programme expenditure
- Sound understanding and knowledge of project risk management
- To have an understanding and knowledge of health and social care services to set own work in context
- Experience of leading successful projects on time and within budgets
- Knowledge and awareness of Livewell Southwests strategy and significant issues which impact the organisation and the wider health and social care sector
Desirable
- Experience of using improvement methodologies to deliver results
- Knowledge of lean improvement
Specific Skills
Essential
- Excellent communication and relationship skills and the ability to establish and maintain relationships, negotiate, motivate and persuade others
- Ability to empathise, communicate unpleasant news sensitively and provide counselling and reassurance.
- To facilitate good working relationships with other colleagues across LSW and the wider health and social care community
- Manage and navigate through ambiguity
- Experience of building good working relationships with stakeholders including trade unions, professional associations and external agencies
- Demonstrate flexible communication approaches and the ability to tailor information to suit the audience including with commissioners, clinical and non - clinical stakeholders and networking skills across departments
- Ability to analyse complex data
- Ability to communicate complex information to others effectively
- Ability to manage conflict
- Ability to lead multi-disciplinary teams in planning and delivering projects
- Computer literate with a good working knowledge of information systems and their role in supporting good project management
- Ability to use advanced levels of Microsoft applications e.g. Excel
Desirable
- Must be able to make decisions under pressure
Personal Qualities and Attributes
Essential
- Demonstrates behaviours and attitudes that supports LSW
- Able to demonstrate appropriate behaviours and attitudes that contribute to an organisational culture where people/ patients are at the heart of everything we do
- Articulate
- Ability to work autonomously, self-starter
- Excellent team member with the ability to maintain objective relationships with colleagues, clients and stakeholders.
- To be personable and credible
Additional Requirements
Essential
- Must be able to concentrate at a VDU for long periods
- Ability to concentrate on reports and paper work and manage unexpected interruptions
Person Specification
Experience
Essential
- Experience of managing projects including definition, design and delivery
- Experience of producing and facilitating presentations to audiences of varying size, type and seniority
- Experience of developing option appraisals
- Experience of cost/benefit analysis of expenditure and management of budgets
- Experience of analysing a range of financial data and making recommendations in regard to improving financial position
Desirable
- Experience of using improvement methodologies to deliver results
- Experience of delivering complex projects within a health and social care provider
Qualifications
Essential
- Educated to graduate level or 3-5 years significant relevant experience working at a senior level in an area relevant to this role.
- Project management qualifications or equivalent experience/robust understanding of methodologies
Desirable
- PRINCE2 or MSP trained or equivalent
- Change management qualification
Knowledge
Essential
- Project management experience in the public sector or equivalent experience in the private sector
- Knowledge of continuous improvement methodologies
- Demonstrable knowledge and ability to understand financial management to manage project and programme expenditure
- Sound understanding and knowledge of project risk management
- To have an understanding and knowledge of health and social care services to set own work in context
- Experience of leading successful projects on time and within budgets
- Knowledge and awareness of Livewell Southwests strategy and significant issues which impact the organisation and the wider health and social care sector
Desirable
- Experience of using improvement methodologies to deliver results
- Knowledge of lean improvement
Specific Skills
Essential
- Excellent communication and relationship skills and the ability to establish and maintain relationships, negotiate, motivate and persuade others
- Ability to empathise, communicate unpleasant news sensitively and provide counselling and reassurance.
- To facilitate good working relationships with other colleagues across LSW and the wider health and social care community
- Manage and navigate through ambiguity
- Experience of building good working relationships with stakeholders including trade unions, professional associations and external agencies
- Demonstrate flexible communication approaches and the ability to tailor information to suit the audience including with commissioners, clinical and non - clinical stakeholders and networking skills across departments
- Ability to analyse complex data
- Ability to communicate complex information to others effectively
- Ability to manage conflict
- Ability to lead multi-disciplinary teams in planning and delivering projects
- Computer literate with a good working knowledge of information systems and their role in supporting good project management
- Ability to use advanced levels of Microsoft applications e.g. Excel
Desirable
- Must be able to make decisions under pressure
Personal Qualities and Attributes
Essential
- Demonstrates behaviours and attitudes that supports LSW
- Able to demonstrate appropriate behaviours and attitudes that contribute to an organisational culture where people/ patients are at the heart of everything we do
- Articulate
- Ability to work autonomously, self-starter
- Excellent team member with the ability to maintain objective relationships with colleagues, clients and stakeholders.
- To be personable and credible
Additional Requirements
Essential
- Must be able to concentrate at a VDU for long periods
- Ability to concentrate on reports and paper work and manage unexpected interruptions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
