Job summary
The opportunity to change minds.
The power to change lives.
An exciting opportunity has
arisen within the Livewell SouthWest Individual Placement Support Service (IPS)
for a band 6 Team leader position.
As a Team Leader you will manage
a team of Employment Specialists providing supervision, training, caseload
management, and role modelling of the Individual Placement and Support (IPS)
approach, as part of the holistic recovery plan for mental health service
users. The Team Leader will provide a pivotal role in managing a high-quality
service that meets fidelity standards and delivers positive outcomes for
service users. You will work with clients (manage a small caseload) who have
mental health support needs, who are unemployed, to assist them in securing
sustainable paid employment in line with their preferences.
Who we are looking for...
Educated to degree level or
equivalent experience.
3+ years experience of working
with people with mental health support needs, or a similar group within health,
social services or the voluntary sector.
2+ years experience working in
employment services.
Proven experience of meeting and
exceeding outcomes and targets.
The ability to network and build
strong relationships.
Why join us?
Together, we can create a more inclusive society and transforming the lives of people living with mental health and/or drug and alcohol treatment needs. Become part of someones recovery journey.
Main duties of the job
Your responsibilities:
Effectively manage a
high-quality service that adheres to the principles of IPS best practice.
Monitor and manage performance
of the IPS Employment Specialists guide them individually on best practice
and achieving individual and team job outcome targets.
Create a culture of continuous
improvement.
Identify training needs of staff
and arrange appropriate training to support with continuous professional
development.
Support the design and delivery
of in-house staff training and development (including facilitating peer
learning and best practice).
Involve IPS client in
co-production of service developments where possible.
Coordinate the work of Employment
Specialists in a region in relation to building relationships with employers to
effectively access the hidden labour market, external agencies and delivery of
job seeking groups.
Manage the IPS service budget
and analysis of service value.
Lead the team to ensure
Employment Specialists spend enough time in face to face meetings with
employers to find the right job match.
Guide, mentor and coach the team
to deliver on employment engagements/job development strategies.
About us
Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.
As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.
We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.
Valuing our employees making an investment in their development a priority. We offer:
Protected CPD time for registered staff
Various development pathways and ongoing regular training packages for all staff
Leadership & mentoring programmes
Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training
A Robust Preceptorship
A bespoke induction programme
Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.
Job description
Job responsibilities
1. Working Practice
- To manage individual caseload of people who have experienced mental health problems that want to access employment opportunities and want to return to work.
- To prepare individuals for employment by assessing their specific employment needs through vocational profiling, under supervision of the team leader.
- To assess individuals work related support needs.
- To meet regularly with care co-ordinators to coordinate and integrate vocational services into mental health services.
- To provide personalised ongoing support to individuals once they have secured employment and to assist then in sustaining their employment.
- To proactively engage and work with employers to open up and secure employment opportunities for people who have experienced mental health problems.
- To provide support for the employer.
- To review employment with service users and the employer.
- To provide education and support to the employer as agreed with the individual. This may include negotiating adjustments and maintaining ongoing contact with the employer.
- To develop relationships with other organisations that support people to achieve their employment goals
- To prioritise, monitor and administer own caseload and that of other members of the service and ensure an appropriately balanced workload in conjunction with the team manager.
2. Communication
- The post holder will have excellent communication skills
- Provide and receive complex and sensitive information where persuasive and motivational skills will be required and where there may be barriers to understanding and acceptance when trying to obtain suitable employment
- The post holder will communicate with Service Users and carers
- Employers- employer engagement
- Multidisciplinary Team
- Other Agencies
- Other Statutory and Non- Statutory organizations
- Present a positive image of Livewell Southwest to external agencies
- Participate in team meetings, reviews and employmentmeetings as required
- The post holder will have excellent communication skill
3. Knowledge, Training & Experience
- Training and experience to degree level / equivalent in employment
- Experience of providing support services to people with mental health problems
- Experience of providing supported employment services to vulnerable people
- An understanding of the employment needs and difficulties of people who have experiences mental health problems
- Experience of working with employers to understand and meet their needs and the proven ability to foster and develop such relationships
- An understanding of the Individual Placement and Support model
- A good knowledge of welfare benefits and practice issues
- A working knowledge of Human Resources good practice and employment legislation in relation to supporting people with mental health needs in the work place
- To develop relationships with both service users and employers whist being mindful of their needs and priorities
- To have the ability to deal sensitively with individuals hopes and aspirations
- Excellent interpersonal skills and the ability to develop rapport with service users, employers and partners
- Excellent literacy skills to a standard that enables you to write reports, assist people filling out application forms and administer your own general correspondence
- To possess marketing and negotiation skills
- Employer engagement skills
- Working knowledge of a broad range of occupations and jobs and an awareness of relevant careers education and guidance resources and materials
- Team working
- Good IT skills
- Able to work creatively and innovatively within agreed time scales
- Knowledge of social inclusion
- Anti-oppressive practice
- Person centred approaches
- Working independently and able to prioritise work load
- Able to lead, supervise and manage others
4. Analytical & Judgement Skills
- Makes judgements on a range of HR issues
- To assess individuals work related support needs
- Ability to complete vocational profiles, plan, support people into paid employment and evaluate progress
- Knowledge of risk assessments and ability to identify potential risks and how to best manage the risks
- Able to escalate issues to the team manager where and when required
5. Responsibility for Patient/Client Care
- To manage a caseload of people who have experienced mental health problems and want to return to employment
- To supervise others in managing a caseload
- To offer guidance and support to people in exploring their interest and capacity in employment using the Individual Placement and Support approach
- To proactively work with employers to open up and secure employment
Job description
Job responsibilities
1. Working Practice
- To manage individual caseload of people who have experienced mental health problems that want to access employment opportunities and want to return to work.
- To prepare individuals for employment by assessing their specific employment needs through vocational profiling, under supervision of the team leader.
- To assess individuals work related support needs.
- To meet regularly with care co-ordinators to coordinate and integrate vocational services into mental health services.
- To provide personalised ongoing support to individuals once they have secured employment and to assist then in sustaining their employment.
- To proactively engage and work with employers to open up and secure employment opportunities for people who have experienced mental health problems.
- To provide support for the employer.
- To review employment with service users and the employer.
- To provide education and support to the employer as agreed with the individual. This may include negotiating adjustments and maintaining ongoing contact with the employer.
- To develop relationships with other organisations that support people to achieve their employment goals
- To prioritise, monitor and administer own caseload and that of other members of the service and ensure an appropriately balanced workload in conjunction with the team manager.
2. Communication
- The post holder will have excellent communication skills
- Provide and receive complex and sensitive information where persuasive and motivational skills will be required and where there may be barriers to understanding and acceptance when trying to obtain suitable employment
- The post holder will communicate with Service Users and carers
- Employers- employer engagement
- Multidisciplinary Team
- Other Agencies
- Other Statutory and Non- Statutory organizations
- Present a positive image of Livewell Southwest to external agencies
- Participate in team meetings, reviews and employmentmeetings as required
- The post holder will have excellent communication skill
3. Knowledge, Training & Experience
- Training and experience to degree level / equivalent in employment
- Experience of providing support services to people with mental health problems
- Experience of providing supported employment services to vulnerable people
- An understanding of the employment needs and difficulties of people who have experiences mental health problems
- Experience of working with employers to understand and meet their needs and the proven ability to foster and develop such relationships
- An understanding of the Individual Placement and Support model
- A good knowledge of welfare benefits and practice issues
- A working knowledge of Human Resources good practice and employment legislation in relation to supporting people with mental health needs in the work place
- To develop relationships with both service users and employers whist being mindful of their needs and priorities
- To have the ability to deal sensitively with individuals hopes and aspirations
- Excellent interpersonal skills and the ability to develop rapport with service users, employers and partners
- Excellent literacy skills to a standard that enables you to write reports, assist people filling out application forms and administer your own general correspondence
- To possess marketing and negotiation skills
- Employer engagement skills
- Working knowledge of a broad range of occupations and jobs and an awareness of relevant careers education and guidance resources and materials
- Team working
- Good IT skills
- Able to work creatively and innovatively within agreed time scales
- Knowledge of social inclusion
- Anti-oppressive practice
- Person centred approaches
- Working independently and able to prioritise work load
- Able to lead, supervise and manage others
4. Analytical & Judgement Skills
- Makes judgements on a range of HR issues
- To assess individuals work related support needs
- Ability to complete vocational profiles, plan, support people into paid employment and evaluate progress
- Knowledge of risk assessments and ability to identify potential risks and how to best manage the risks
- Able to escalate issues to the team manager where and when required
5. Responsibility for Patient/Client Care
- To manage a caseload of people who have experienced mental health problems and want to return to employment
- To supervise others in managing a caseload
- To offer guidance and support to people in exploring their interest and capacity in employment using the Individual Placement and Support approach
- To proactively work with employers to open up and secure employment
Person Specification
Experience
Essential
- Experience with health or social services or the voluntary sector, working with people who have experienced mental health problems and related employment difficulties Supervision and management of others
Desirable
- Knowledge of and / or personal lived experience of mental health problems
Qualifications
Essential
- Educated to degree level/equivalent
Desirable
- Relevant post graduate training
Training
Essential
- Experience of delivering coaching or motivational interview and/or qualification.
Desirable
- Occupational Therapy or Occupational Psychology Training
- IPS Training
- Employer engagement Training
- Counselling or Careers Guidance/equivalent as evidenced by a relevant qualification
Skills
Essential
- An ability to initiate and develop relationships with employers while being aware of their needs
- Ability to build and develop relationships with service users having awareness of their needs to access employment
- Excellent interpersonal skills.
- Excellent verbal and written communication skills
- Vocational assessment skills
- IT Skills
- Good administrative skills
- Motivational skills
- Use own initiative
Desirable
- Good marketing skills
- Good negotiation skills and persuasive style
- Good presentation Skills
Contractual Requirements
Essential
- Willingness to work flexible hours according to the demands of the job.
- The post holder will need to travel across Plymouth and other geographical areas. Full and valid driving licence and access to a car for work purposes is required. Reasonable adjustments under the Equality Act will be taken into account for the successful applicant.
Knowledge
Essential
- An understanding of the employment needs and difficulties of people who experience mental health problems and related barriers to employment.
- An understanding of the Principles and practice of Individual Placement and Support.
- An understanding of Employer engagement and strategies
- Understanding of Recovery principles
- A working knowledge of Human Resources good practice and Employment legislation in relation to supporting people with mental health needs in the work place
- Understanding of Welfare Rights/ benefits system
Desirable
- An understanding of applied research methods
Person Specification
Experience
Essential
- Experience with health or social services or the voluntary sector, working with people who have experienced mental health problems and related employment difficulties Supervision and management of others
Desirable
- Knowledge of and / or personal lived experience of mental health problems
Qualifications
Essential
- Educated to degree level/equivalent
Desirable
- Relevant post graduate training
Training
Essential
- Experience of delivering coaching or motivational interview and/or qualification.
Desirable
- Occupational Therapy or Occupational Psychology Training
- IPS Training
- Employer engagement Training
- Counselling or Careers Guidance/equivalent as evidenced by a relevant qualification
Skills
Essential
- An ability to initiate and develop relationships with employers while being aware of their needs
- Ability to build and develop relationships with service users having awareness of their needs to access employment
- Excellent interpersonal skills.
- Excellent verbal and written communication skills
- Vocational assessment skills
- IT Skills
- Good administrative skills
- Motivational skills
- Use own initiative
Desirable
- Good marketing skills
- Good negotiation skills and persuasive style
- Good presentation Skills
Contractual Requirements
Essential
- Willingness to work flexible hours according to the demands of the job.
- The post holder will need to travel across Plymouth and other geographical areas. Full and valid driving licence and access to a car for work purposes is required. Reasonable adjustments under the Equality Act will be taken into account for the successful applicant.
Knowledge
Essential
- An understanding of the employment needs and difficulties of people who experience mental health problems and related barriers to employment.
- An understanding of the Principles and practice of Individual Placement and Support.
- An understanding of Employer engagement and strategies
- Understanding of Recovery principles
- A working knowledge of Human Resources good practice and Employment legislation in relation to supporting people with mental health needs in the work place
- Understanding of Welfare Rights/ benefits system
Desirable
- An understanding of applied research methods
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
