Job summary
37.5 hours per week. An exciting secondment opportunity has arisen; initially for 3 months but with scope to be extended to join the Adult Safeguarding pathway as Team Manager.
Protecting an adult's right to live in safety, free from abuse and neglect. It is about people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, while at the same time making sure that the adults wellbeing is promoted including, where appropriate, having regard to their views, wishes, feelings and beliefs in deciding on any action. This must recognise that adults sometimes have complex interpersonal relationships and may be ambivalent, unclear or unrealistic about their personal circumstances.
The Adult Safeguarding team within Livewell Southwest holds delegated responsibility on behalf of Plymouth City Council for the completion of Safeguarding enquiries and investigation in relation to Section 42 of the Care Act (2014).
The team manager role is pivotal in the operational day to day management of the Adult Safeguarding function; with close partnership working with Plymouth City Council. The successful candidate will provide visible and inspiring leadership to the team of social workers holding operational responsibility for the triage, quality assurance and authorisation of Adult Safeguarding enquiries.
You will need to ensure you prior discuss this secondment opportunity with your manager.
Main duties of the job
To support the Directorate Manager in
the professional development of social care staff within the Adult Safeguarding team. This will include providing
professional specialist advice, support, guidance, and practice supervision to
a range of qualified and non-qualified staff working within Adult Social Care.
This role will include activities that promote continuous professional
development and the delivery of high-quality support to users. The post holder
will be required to demonstrate a high level of professional competence in
social work practice to nationally recognised standards in particular surrounding Adult Safeguarding best practice, adopting a
person-centred and reflective approach. The post holder will be directly
responsible for professional supervision and appraisal of staff. Reporting to
the Directorate Manager when required. The post will promote the delivery of statutory duties relating to the Care Act (2014) and departmental
policy.
The post will require the successful candidate to provide the day to day operational management of the Adult Safeguarding pathway in Eclipse which may require a number of key tasks including triaging of incoming and waiting work, allocation of Safeguarding enquiries, the quality assurance surrounding protection plans and the need to chair complex meetings such as Safeguarding strategy, risk management and best interest decision meetings.
About us
Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.
As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.
We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.
Valuing our employees making an investment in their development a priority. We offer:
Protected CPD time for registered staff
Various development pathways and ongoing regular training packages for all staff
Leadership & mentoring programmes
Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training
A Robust Preceptorship
A bespoke induction programme
Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.
Job description
Job responsibilities
JOB PURPOSE
To support the Directorate
Manager in the professional development of social care staff. This will include
providing professional specialist advice, support, guidance, and practice
supervision to a range of qualified and non-qualified staff working within Adult
Social Care. This role will include activities that promote continuous
professional development and the delivery of high-quality support to users. The
post holder will be required to demonstrate a high level of professional
competence in social work practice to nationally recognised standards, adopting
a person-centred and reflective approach. The post holder will be directly
responsible for professional supervision and appraisal of staff. Reporting to
the Directorate Manager when required. The post will promote the delivery of
personalisation in accordance with statutory requirements and departmental
policy.
SCOPE AND RANGE
This post is currently sat within the Adult
Safeguarding pathway, although there may be a
requirement to work in or support other areas where Adult Social Care services
are delivered across the Adult, Frailty & Specialist Services (AFSS) and
Mental Health and Wellbeing (MHWB) Directorates.
MAIN DUTIES/RESPONSIBILITIES
Responsibility for People
Management
To provide line management and practice supervision
to a range of qualified and non-qualified staff working within Adult Social
Care.
To promote continuous professional development and
the delivery of high-quality support to users.
To provide advice and assistance to Social Workers
and Community Care Workers in relation to complex case work.
To support workers to manage work within their
caseloads as well as managing the emotional demands of their own workload.
To facilitate and support the professional
development of social care staff by providing professional supervision.
To provide a clear and responsive practice
leadership role within the Team including demonstrating best practice, mentoring
staff and promoting the highest professional standards via peer reviews and
audits.
To manage performance of staff in collaboration
with the Directorate Manager, including the implementation, monitoring and
review of practice improvement action plans for individuals and groups of
staff.
Concentration required when providing supervisions
and practice guidance; ensuring staff work within legislation, national and
local procedures. There will be conflicting demands when more than one person
requires support at the same time.
Conflicting information may require the post holder
to use judgement to assess a particular situation and decide on the best
resolution and advise the worker accordingly.
Responsibility for financial and/or physical resources
Implementation of ASC duties under the Care Act and
delivery of the Scheme of Delegation in relation to funding authorisation.
Responsibility for administration
To allocate work across the team on a daily basis
ensuring effective flow of work, achievement of departmental targets for
productivity and quality.
Audit and maintenance of documentation in line with
professional standards.
Responsibility for people who
use our services.
To quality assure Section 42 enquiries,
assessments, and support plans.
To participate in Case Reviews and assist with
Deprivation of Liberty investigations.
Delegated responsibility on a day-to-day basis for
supporting staff with issues such as: Adult Safeguarding, risk management and
duties relating to the Care Act (2014).
To undertake duties based on current professional
knowledge as well as legislative and statutory requirements.
Demonstrates a high level of professional
competence in social work practice to nationally recognized standards, adopting
a person-centred and reflective approach.
To maintain a knowledge and expertise of the work
the service undertakes to contribute to the development of services including
best practice systems and protocols which support the delivery of a quality
service and reflect any changes required.
Relaying of information to service users and carers
where personal budgets do not meet expectations requiring the application of
judgement and empathetic negotiation and conflict resolution skills.
Travel to visit service users homes, attend
meetings and court where applicable.
To chair Best Interest meetings, Risk management
meetings and Safeguarding strategy and case conference meetings.
Responsibility for implementation
of policy and/or service developments
Assist Directorate Manager to develop the team to
meet key performance requirements.
To assist with the implementation of and
application of Livewell Southwest policies and procedures.
Other Responsibilities
To take a lead for the service on
a specific area such as Adult Safeguarding.
To play an active role in facilitating effective
communication across the organisation and through the line management
structure.
To demonstrate competence in the range of duties
contained within the knowledge and skills framework for this post.
To help to develop positive links with partner
organisations.
To ensure that the health and
safety responsibilities are carried out in accordance with the Departments
Health and Safety policy and procedures.
Undertake other duties appropriate to the grade of
the post.
Due to the direct involvement with service users
the post holder may be subject to emotional demands.
COMMUNICATIONS AND RELATIONSHIPS
Senior Managers
across Livewell
Peer Managers across
Livewell
Staff members across
Livewell
People who use our
services and their families and friends and carers
Plymouth City Council
University Hospitals
Trust
Clinical
Commissioning Groups
PCNs
Voluntary Sector
Organisations
Care Homes and Care
Providers
Housing Sector
Legal Sector
This list is not
exhaustive.
PHYSICAL DEMANDS OF THE JOB
The post
holder will be predominantly office based and will be required to use IT
equipment. There may be times when the post holder will be required to meet
with individual service users to support practitioners or respond to the
service quality issues or complaints. On these occasions the post holder may be
subject to abusive situations whilst working with service users who are
volatile or unpredictable or exhibiting aggressive or challenging behaviors.
May need to be available to work within any of the Livewell Southwest sites as
required.
Job description
Job responsibilities
JOB PURPOSE
To support the Directorate
Manager in the professional development of social care staff. This will include
providing professional specialist advice, support, guidance, and practice
supervision to a range of qualified and non-qualified staff working within Adult
Social Care. This role will include activities that promote continuous
professional development and the delivery of high-quality support to users. The
post holder will be required to demonstrate a high level of professional
competence in social work practice to nationally recognised standards, adopting
a person-centred and reflective approach. The post holder will be directly
responsible for professional supervision and appraisal of staff. Reporting to
the Directorate Manager when required. The post will promote the delivery of
personalisation in accordance with statutory requirements and departmental
policy.
SCOPE AND RANGE
This post is currently sat within the Adult
Safeguarding pathway, although there may be a
requirement to work in or support other areas where Adult Social Care services
are delivered across the Adult, Frailty & Specialist Services (AFSS) and
Mental Health and Wellbeing (MHWB) Directorates.
MAIN DUTIES/RESPONSIBILITIES
Responsibility for People
Management
To provide line management and practice supervision
to a range of qualified and non-qualified staff working within Adult Social
Care.
To promote continuous professional development and
the delivery of high-quality support to users.
To provide advice and assistance to Social Workers
and Community Care Workers in relation to complex case work.
To support workers to manage work within their
caseloads as well as managing the emotional demands of their own workload.
To facilitate and support the professional
development of social care staff by providing professional supervision.
To provide a clear and responsive practice
leadership role within the Team including demonstrating best practice, mentoring
staff and promoting the highest professional standards via peer reviews and
audits.
To manage performance of staff in collaboration
with the Directorate Manager, including the implementation, monitoring and
review of practice improvement action plans for individuals and groups of
staff.
Concentration required when providing supervisions
and practice guidance; ensuring staff work within legislation, national and
local procedures. There will be conflicting demands when more than one person
requires support at the same time.
Conflicting information may require the post holder
to use judgement to assess a particular situation and decide on the best
resolution and advise the worker accordingly.
Responsibility for financial and/or physical resources
Implementation of ASC duties under the Care Act and
delivery of the Scheme of Delegation in relation to funding authorisation.
Responsibility for administration
To allocate work across the team on a daily basis
ensuring effective flow of work, achievement of departmental targets for
productivity and quality.
Audit and maintenance of documentation in line with
professional standards.
Responsibility for people who
use our services.
To quality assure Section 42 enquiries,
assessments, and support plans.
To participate in Case Reviews and assist with
Deprivation of Liberty investigations.
Delegated responsibility on a day-to-day basis for
supporting staff with issues such as: Adult Safeguarding, risk management and
duties relating to the Care Act (2014).
To undertake duties based on current professional
knowledge as well as legislative and statutory requirements.
Demonstrates a high level of professional
competence in social work practice to nationally recognized standards, adopting
a person-centred and reflective approach.
To maintain a knowledge and expertise of the work
the service undertakes to contribute to the development of services including
best practice systems and protocols which support the delivery of a quality
service and reflect any changes required.
Relaying of information to service users and carers
where personal budgets do not meet expectations requiring the application of
judgement and empathetic negotiation and conflict resolution skills.
Travel to visit service users homes, attend
meetings and court where applicable.
To chair Best Interest meetings, Risk management
meetings and Safeguarding strategy and case conference meetings.
Responsibility for implementation
of policy and/or service developments
Assist Directorate Manager to develop the team to
meet key performance requirements.
To assist with the implementation of and
application of Livewell Southwest policies and procedures.
Other Responsibilities
To take a lead for the service on
a specific area such as Adult Safeguarding.
To play an active role in facilitating effective
communication across the organisation and through the line management
structure.
To demonstrate competence in the range of duties
contained within the knowledge and skills framework for this post.
To help to develop positive links with partner
organisations.
To ensure that the health and
safety responsibilities are carried out in accordance with the Departments
Health and Safety policy and procedures.
Undertake other duties appropriate to the grade of
the post.
Due to the direct involvement with service users
the post holder may be subject to emotional demands.
COMMUNICATIONS AND RELATIONSHIPS
Senior Managers
across Livewell
Peer Managers across
Livewell
Staff members across
Livewell
People who use our
services and their families and friends and carers
Plymouth City Council
University Hospitals
Trust
Clinical
Commissioning Groups
PCNs
Voluntary Sector
Organisations
Care Homes and Care
Providers
Housing Sector
Legal Sector
This list is not
exhaustive.
PHYSICAL DEMANDS OF THE JOB
The post
holder will be predominantly office based and will be required to use IT
equipment. There may be times when the post holder will be required to meet
with individual service users to support practitioners or respond to the
service quality issues or complaints. On these occasions the post holder may be
subject to abusive situations whilst working with service users who are
volatile or unpredictable or exhibiting aggressive or challenging behaviors.
May need to be available to work within any of the Livewell Southwest sites as
required.
Person Specification
Qualifications
Essential
- Professional Social Work qualification & Social Work England registered.
Desirable
- Post qualifying qualification.
- Leadership qualification.
Experience
Essential
- Significant post qualification experience and knowledge in line with national standards and guidance in order to support the day-to-day professional development of Social Workers and Community Care Workers.
- Adult Safeguarding legislation and policies in particular relating to Section 42 enquiries.
- Experience of chairing and participating in Safeguarding strategy and risk management meetings.
- Demonstrable evidence of providing complex case advice and guidance to Adult Social Care staff surrounding complex needs and risks.
- Awareness of local processes and policies relating to Adult Safeguarding in Plymouth.
- Working knowledge of local scheme of delegation policy surrounding the funding authorisation of care packages to meet assessed needs in accordance with the Care Act (2014).
- Performance: an ability to analyse a large amount of information and data in relation to individual and team performance.
- Experience of providing supervision to staff.
- Evidence and knowledge of complaint resolution.
- Ongoing training and evidence of continuous professional development.
- Relevant policies and procedures of the Department and Livewell Southwest.
- Relevant legislation; e.g. The Care Act 2014, Health and Social care act 2012 and the Mental capacity Act 2005, Data Protection, Equal Opportunities, Freedom of Information Act, Disability Discrimination Act, The Human Rights Act 1998.
- Knowledge of resources in order to provide advice and information to enable vulnerable adults and carers to make informed choices, e.g. Allowances, access to support advice and information.
- Safeguarding knowledge for vulnerable adults and children and young people.
- Working knowledge and experience of working to address a range of human needs, including personal crisis, disability, ill health.
- Awareness of the potential effects of providing regular and substantial unpaid care to a relative, friend or neighbour.
- Practical and procedural knowledge for a range of tasks related to the service area, of the policies or procedures relating to
- Continuing NHS Healthcare eligibility and interfaces
- Personal Budgets and Support planning, policies and standards
- Multi-disciplinary and partnership working
- Specialist equipment/Manual Handling Risk Management.
Skills
Essential
- Leadership skills to provide supervision for teams of staff, monitor performance, provide professional / specialist advice, motivate staff.
- Diplomacy skills and ability to maintain partnership working across other agencies.
- The post holder will deal with a wide range of both statutory bodies and voluntary organisations by phone, in writing or face-to-face so will need well developed communication and negotiating skills to work alongside colleagues in other areas of the service.
- Planning skills to contribute to the allocation and flow of work to meet desired timescales.
- Assist with the development of initiatives for achieving targets.
- Organisational skills to ensure staff have the adequate knowledge and skills to deliver the service.
- Time management with an ability to prioritise competing demands and tasks.
- Keyboard and general IT skills required using Care First, Eclipse, Systm1 and a range of Microsoft Office software to write reports, deal with complaints, letters, enter data and complete forms.
Person Specification
Qualifications
Essential
- Professional Social Work qualification & Social Work England registered.
Desirable
- Post qualifying qualification.
- Leadership qualification.
Experience
Essential
- Significant post qualification experience and knowledge in line with national standards and guidance in order to support the day-to-day professional development of Social Workers and Community Care Workers.
- Adult Safeguarding legislation and policies in particular relating to Section 42 enquiries.
- Experience of chairing and participating in Safeguarding strategy and risk management meetings.
- Demonstrable evidence of providing complex case advice and guidance to Adult Social Care staff surrounding complex needs and risks.
- Awareness of local processes and policies relating to Adult Safeguarding in Plymouth.
- Working knowledge of local scheme of delegation policy surrounding the funding authorisation of care packages to meet assessed needs in accordance with the Care Act (2014).
- Performance: an ability to analyse a large amount of information and data in relation to individual and team performance.
- Experience of providing supervision to staff.
- Evidence and knowledge of complaint resolution.
- Ongoing training and evidence of continuous professional development.
- Relevant policies and procedures of the Department and Livewell Southwest.
- Relevant legislation; e.g. The Care Act 2014, Health and Social care act 2012 and the Mental capacity Act 2005, Data Protection, Equal Opportunities, Freedom of Information Act, Disability Discrimination Act, The Human Rights Act 1998.
- Knowledge of resources in order to provide advice and information to enable vulnerable adults and carers to make informed choices, e.g. Allowances, access to support advice and information.
- Safeguarding knowledge for vulnerable adults and children and young people.
- Working knowledge and experience of working to address a range of human needs, including personal crisis, disability, ill health.
- Awareness of the potential effects of providing regular and substantial unpaid care to a relative, friend or neighbour.
- Practical and procedural knowledge for a range of tasks related to the service area, of the policies or procedures relating to
- Continuing NHS Healthcare eligibility and interfaces
- Personal Budgets and Support planning, policies and standards
- Multi-disciplinary and partnership working
- Specialist equipment/Manual Handling Risk Management.
Skills
Essential
- Leadership skills to provide supervision for teams of staff, monitor performance, provide professional / specialist advice, motivate staff.
- Diplomacy skills and ability to maintain partnership working across other agencies.
- The post holder will deal with a wide range of both statutory bodies and voluntary organisations by phone, in writing or face-to-face so will need well developed communication and negotiating skills to work alongside colleagues in other areas of the service.
- Planning skills to contribute to the allocation and flow of work to meet desired timescales.
- Assist with the development of initiatives for achieving targets.
- Organisational skills to ensure staff have the adequate knowledge and skills to deliver the service.
- Time management with an ability to prioritise competing demands and tasks.
- Keyboard and general IT skills required using Care First, Eclipse, Systm1 and a range of Microsoft Office software to write reports, deal with complaints, letters, enter data and complete forms.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
