Livewell Southwest

Integrated Operational Lead

Information:

This job is now closed

Job summary

37.5 hours per week.An exciting opportunity has arisen for a Social Work Leader to join the Urgent and Intermediate Care Service in the role of Integrated Operational LeadThis new post has arisen out of the Shaping Our Futures Programme, which aims to enhance integrated working across health and social care teams within Adult Frailty and Specialist Services.

The Urgent and Intermediate Care Service is key to ensuring that people are able to remain living at home with as much independence as possible for as long as possible, to preventing unnecessary admissions to hospital or long term care, and to support timely discharge from hospital.

This post will work alongside the Deputy Heads of Service in UIC, and our Band 7 Nursing, ASC and Therapy Leads to deliver the objectives and support good outcomes for people using the service. The post holder will have knowledge and experience of working within Urgent and Intermediate Care, will demonstrate excellent leadership skills and the ability to work with services, teams, staff and service users to develop and improve systems and structures.

Being a new post, it is essential that interested candidates are able to work flexibly and creatively in a changing environment, are able to use their initiative and work autonomously, as well as working as part of a team, and are willing to undertake a range of tasks and roles as the functions of the post and service develops.

Main duties of the job

  • To provide non-clinical leadership for staff within both services. Ensure that the staff teams are capable of meeting the needs and objectives of the service by ensuring the functions are fit for purpose and new ways of working and relevant organisational policies are implemented.
  • To be the budget holder for the integrated team budgets, responsible for proactively managing the budgets by analysing and monitoring expenditure to achieve balance, identifying any deviations from the norm and planning to address these.
  • The post holder is accountable for the direct delivery of the integrated teams ensuring they are person centred, responsive, adaptable and are provided according to patient need and available resource.
  • To ensure there are robust multidisciplinary/unidisciplinary team processes in place within the services that include a timely response to referrals, initial assessments and formulation of care plans .
  • To ensure that effective methods of measuring service performance and quality standards against agreed quality indicators, including implementing waiting time targets, and are regularly reviewed.

About us

Before making a formal application, we would recommend that applicants who are interested to call the recruiting manager for an informal conversation about the role as this can give insight into the job they are applying for. Livewell Southwest prides itself in a values-based approach which attracts and recruits on the basis that an individual's values and behaviours align with the values of the organisation'.

Livewell Southwest values its staff and makes investment in their development a priority. Currently we offer:

Protected CPD time for registered staff

Various development pathways for unregistered and registered staff

Leadership and mentoring programmes

Ongoing regular training packages for all staff

Access and funding for training including Care Certificate, Assistant Practitioners Course and Scholarship Into Nurse Training

Robust Preceptorship

A bespoke induction programme

Relocation package may be considered for the right candidate for certain roles

Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.

Details

Date posted

11 April 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£48,526 to £54,619 a year pro-rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working, Home or remote working

Reference number

B9832-2023-NM-8234-3

Job locations

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Job description

Job responsibilities

The post holder will develop and operationally manage integrated community teams within the operational structure of Livewell Southwest by:

· Developing the services in response to the changing needs of patients, commissioners and changes in legislation, policy and guidelines

· Ensuring that care and interventions delivered are of a high quality, supported by relevant outcome measures, performance targets and financial indicators

· Managing the budget, contract and business planning

· Managing the facilities & equipment in order to maximise service delivery

· Managing internal and external communication and service information systems

· Managing personnel, including workforce planning, recruitment and selection, staff development and performance management

· Developing multi-disciplinary team and inter-agency working in order to optimise patient care ‘closer to home’

· Leading on patient involvement within the service

Job description

Job responsibilities

The post holder will develop and operationally manage integrated community teams within the operational structure of Livewell Southwest by:

· Developing the services in response to the changing needs of patients, commissioners and changes in legislation, policy and guidelines

· Ensuring that care and interventions delivered are of a high quality, supported by relevant outcome measures, performance targets and financial indicators

· Managing the budget, contract and business planning

· Managing the facilities & equipment in order to maximise service delivery

· Managing internal and external communication and service information systems

· Managing personnel, including workforce planning, recruitment and selection, staff development and performance management

· Developing multi-disciplinary team and inter-agency working in order to optimise patient care ‘closer to home’

· Leading on patient involvement within the service

Person Specification

Experience

Essential

  • Demonstrable experience of operational management with a complex organisation
  • Proven management experience including effective people management
  • Significant experience of change management including service redesign techniques
  • Demonstrable track record and experience of delivering targets and improving services

Specific Skills

Essential

  • Highly developed knowledge & proven evidence-based experience in delivering against a range of performance targets
  • Knowledge of Integration agenda

Desirable

  • Excellent communication skills
  • Ability to present written information in a concise format
  • Good analytical and reasoning skills
  • Effective negotiating and influencing skills
  • Good IT skills
  • Ability to interpret corporate strategic objectives
  • Ability to understand and drive service redesign
  • Personal credibility, with the ability to quickly gain the confidence of others including clinicians, managers, staff and users of the service
  • Inspires others and leads by example
  • Ability to work with the colleagues and develop large and complex teams
  • Able to work under pressure and to tight deadlines
  • Self-motivated
  • Initiative and ability to work with minimum supervision
  • Exemplary personal standards of conduct and behaviour
  • Able to facilitate change and make things happen

Qualifications

Essential

  • Masters degree or equivalent experience to evidence working at this level
  • Social Work qualification
  • Continuing management development to postgraduate level or equivalent experience to evidence working at this level
Person Specification

Experience

Essential

  • Demonstrable experience of operational management with a complex organisation
  • Proven management experience including effective people management
  • Significant experience of change management including service redesign techniques
  • Demonstrable track record and experience of delivering targets and improving services

Specific Skills

Essential

  • Highly developed knowledge & proven evidence-based experience in delivering against a range of performance targets
  • Knowledge of Integration agenda

Desirable

  • Excellent communication skills
  • Ability to present written information in a concise format
  • Good analytical and reasoning skills
  • Effective negotiating and influencing skills
  • Good IT skills
  • Ability to interpret corporate strategic objectives
  • Ability to understand and drive service redesign
  • Personal credibility, with the ability to quickly gain the confidence of others including clinicians, managers, staff and users of the service
  • Inspires others and leads by example
  • Ability to work with the colleagues and develop large and complex teams
  • Able to work under pressure and to tight deadlines
  • Self-motivated
  • Initiative and ability to work with minimum supervision
  • Exemplary personal standards of conduct and behaviour
  • Able to facilitate change and make things happen

Qualifications

Essential

  • Masters degree or equivalent experience to evidence working at this level
  • Social Work qualification
  • Continuing management development to postgraduate level or equivalent experience to evidence working at this level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Locality Manager

Mary Cox

marycox4@nhs.net

Details

Date posted

11 April 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£48,526 to £54,619 a year pro-rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working, Home or remote working

Reference number

B9832-2023-NM-8234-3

Job locations

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Supporting documents

Privacy notice

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