Livewell Southwest

Hotel Services Assistant

This job is now closed

Job summary

20 hours per week - shifts are worked Monday to Friday - 16.00 hours to 20.00 hours.

Please contact the Hotel Services Team for more information regarding shift patterns and hours.

"please note that this role is not eligible for sponsorship under the Skilled Worker route"

A highly motivated individual; who can work using own initiative, as well as able to follow directives, is required to join the Hotel Services Team.

Your main duties will include maintaining the clinical cleanliness of ward areas / out-patient clinics and providing a catering service of in-patient meals

You may be required to work flexibly across a seven-day week service and may be required to work in alternative Livewell Southwest locations. You will also be required to work alternative shifts to cover annual leave or sickness to meet service needs.

Main duties of the job

Job purpose:

Providing a domestic cleaning service to Livewell Southwest clinical and office environments maintaining a high standard of cleanliness, tidiness and general appearance within all Livewell Southwest premises.

About us

Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.

As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.

We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.

Valuing our employees making an investment in their development a priority. We offer:

Protected CPD time for registered staff

Various development pathways and ongoing regular training packages for all staff

Leadership & mentoring programmes

Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship into Nurse Training

A Robust Preceptorship

A bespoke induction programme

Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.

Date posted

20 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa, pro-rata

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working

Reference number

B9832-2023-ASC-754

Job locations

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY

Job description

Job responsibilities

Domestic Duties

Cleaning of all furniture and fittings, including lockers, doors, curtain rails, beds, chairs. Ensuring beds are pulled out as outlined in the work schedules.

Cleaning of all bathrooms, toilet areas, utility treatment rooms, bed rooms, sluice areas and therapy rooms, flats if applicable.

To carry out any enhance cleans, deep cleans as requested by the Hotel Services Team Leader or Nurse in Charge.

Cleaning of offices, day rooms and dining room in line with work schedules.

Ensure that all floor surfaces are cleaned, and have safety signs clearly displayed and visible.

Spillages on floors are to be removed as quickly as possible and appropriate signs placed.

Ensure all bins are emptied and appropriate bin liner replaced. Bins cleaned in line with work schedule.

Responsible for ensuring a constant supply of paper products, soap etc.

To be responsible for cleaning and storing of all domestic equipment correctly, ensuring all cleaning equipment is clean and debris free, buckets to be clean and dried and stored upside down.

Remove mop and leave in designated mop bucket for laundering.

To ensure work schedules, all check sheets (i.e. toilet, kitchen etc) are completed and initialed daily.

Maintain the cleanliness and tidiness of the ward at all times reporting any areas of concern to the Hotel Services Team Leader.

To cover other domestic duties as required by the Hotel Services Team Leader to ensure continuity of service requirements.

To provide a laundry service to patients.

Catering Duties

To prepare and serve beverages to patients, ensuring all dietary requirements are met.

To regenerate and serve patients’ meals (Breakfast, Lunch, Tea).

To participate in the cleaning of kitchen, appliances, refrigerators, regen ovens, trolleys and microwaves.

To assist in the collection and washing of food containers, dishes etc.

Ensure dining room is clean and tidy and prepared for meal service.

To follow Safe Catering Practices & Procedures.

Other Responsibilities

Responsible for reporting faults, accidents, pests to Hotel Services Team Leader.

Ensuring all aspects of Health & Safety, Food Safety, COSHH and other relevant regulations are strictly adhered to.

Maintain patient and professional confidentiality at all times.

Always address staff, patients and members of the public in a polite and respectful manner.

To identify and attend all relevant training courses through the annual appraisal system appropriate to personal and service needs.

To assist new members of staff with induction and in-service training.

Must be able to adapt to service needs and changes when required.

To ensure own actions reduce risks to Health & Safety and to promote a health and safety culture within the workplace.

To attend all training sessions including mandatory training and role specific training as necessary in line with organisation policy.