Job summary
This newly established role sits within the Talent and Learning team and reports into the Director, Talent and Learning. The Volunteer Manager role will be responsible for enhancing and expanding Provide's volunteering initiatives.
This includes significantly growing volunteer engagement, fostering strong relationships with staff, implementing strategic development plans and creating meaningful opportunities for volunteers and will play a crucial part in enriching the services we provide and enhancing the overall patient experience within our communities.
Main duties of the job
The main duties of the Volunteer Manager include:
- Developing a long-term vision for volunteer engagement across the organisation
- Contribute to and deliver the Volunteer Strategy
- Develop and implement comprehensive communication strategies across the organisation
- Design and deliver induction, training and mentorship programs to maximise volunteer engagement
- Monitor volunteer attendance and maintain quality experiences
- Co-ordinate cross functional teams to optimise volunteer engagement
- Develop partnerships with external organisations and manage strategic relationships
- Manage volunteer budgets and expenses
About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision:Transforming Lives
Values:Care, Innovation and Compassion
Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Job description
Job responsibilities
This newly established role is responsible for enhancing and expanding Provide's volunteering initiatives.
This includes significantly growing volunteer engagement, fostering strong relationships with staff, implementing strategic development plans and creating meaningful opportunities for volunteers and will play a crucial part in enriching the services we provide and enhancing the overall patient experience within our communities.
The job description is attached for a full list of responsibilities for this role.
Job description
Job responsibilities
This newly established role is responsible for enhancing and expanding Provide's volunteering initiatives.
This includes significantly growing volunteer engagement, fostering strong relationships with staff, implementing strategic development plans and creating meaningful opportunities for volunteers and will play a crucial part in enriching the services we provide and enhancing the overall patient experience within our communities.
The job description is attached for a full list of responsibilities for this role.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience and knowledge
- Evidence of CPD
Desirable
- Business development and project management qualifications
Experience
Essential
- Proven experience in volunteer management
- Strong leadership and management capabilities
- Excellent communication and people skills
- Problem-solving and conflict resolution abilities
Desirable
- Previous NHS or healthcare sector experience
- Knowledge of volunteer sector best practices
Skills
Essential
- Ability to understand, disseminate and present complex information verbally, in writing and reports
- Ability to engage and influence stakeholders and service users at various levels of the organisation, developing strong working relationships quickly
- Negotiate and influence with confidence, tact and diplomacy
- Manage multiple tasks and projects where there may be competing priorities
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience and knowledge
- Evidence of CPD
Desirable
- Business development and project management qualifications
Experience
Essential
- Proven experience in volunteer management
- Strong leadership and management capabilities
- Excellent communication and people skills
- Problem-solving and conflict resolution abilities
Desirable
- Previous NHS or healthcare sector experience
- Knowledge of volunteer sector best practices
Skills
Essential
- Ability to understand, disseminate and present complex information verbally, in writing and reports
- Ability to engage and influence stakeholders and service users at various levels of the organisation, developing strong working relationships quickly
- Negotiate and influence with confidence, tact and diplomacy
- Manage multiple tasks and projects where there may be competing priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
