Provide CIC

Key Account Manager - Digital Products

Information:

This job is now closed

Job summary

Take the lead in transforming healthcare with Provide Digital. As a Key Account Manager, you will be responsible for developing strategic account plans, building and maintaining strong relationships with key stakeholders, driving sales growth, and ensuring the success of our digital products. As part of the Provide Community, you will leverage our established reputation and deep understanding of health and social care to outpace competitors. This is your chance to be at the forefront of digital transformation in healthcare.

Main duties of the job

Main Duties:

  • Develop and implement strategic account plans.
  • Build and maintain strong relationships with key stakeholders.
  • Drive sales growth and ensure customer satisfaction.
  • Conduct presentations and meetings to convey the value of SaaS products.
  • Collaborate with marketing to develop campaigns.
  • Manage and support business projects to achieve sales objectives.
Skills:
  • Proven success in SaaS sales, preferably in healthcare.
  • Strong consultative selling and relationship-building skills.
  • Excellent communication, presentation, and negotiation abilities.
  • Strategic and creative thinking.
  • Strong project management skills.
  • Familiarity with related regulations and best practices.

About us

At Provide Digital, you will be part of an innovative team committed to transforming healthcare through cutting-edge digital solutions. As a subsidiary of Provide Community we combine a deep understanding of health and social care with technological expertise. Our commitment to excellence and social value makes us a unique and rewarding place to work. Join us to make a meaningful impact on healthcare delivery while growing your career in a supportive and dynamic environment.

Details

Date posted

05 July 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience £35K-£42K

Contract

Permanent

Working pattern

Full-time

Reference number

828-PROVIDE3054

Job locations

Home based

Colchester Business Park

Colchester

CO49YQ


Job description

Job responsibilities

Key Duties:

  • Strategic Planning: Develop and implement comprehensive account plans aligned with business strategy.
  • Relationship Management: Build and maintain strong relationships with key stakeholders .
  • Sales Growth: Drive sales initiatives, identify new business opportunities, and achieve financial targets.
  • Project Management: Lead and support business projects, ensuring on-time delivery and alignment with objectives.
  • Regulatory Compliance: Ensure compliance with industry regulations and best practices.

Accountabilities

  • Achieve financial performance targets.
  • Ensure customer satisfaction and long-term retention.
  • Develop and execute marketing plans and campaigns.
  • Provide evaluative reports on sales initiatives and strategy performance.

Relationships:

  • Develop and maintain strong relationships with customers and stakeholders.
  • Liaise with Directors, Senior Leadership Teams, and external partners.
  • Collaborate with colleagues across marketing, sales, and service delivery teams.
  • Engage with corporate support services and external agencies.

Job description

Job responsibilities

Key Duties:

  • Strategic Planning: Develop and implement comprehensive account plans aligned with business strategy.
  • Relationship Management: Build and maintain strong relationships with key stakeholders .
  • Sales Growth: Drive sales initiatives, identify new business opportunities, and achieve financial targets.
  • Project Management: Lead and support business projects, ensuring on-time delivery and alignment with objectives.
  • Regulatory Compliance: Ensure compliance with industry regulations and best practices.

Accountabilities

  • Achieve financial performance targets.
  • Ensure customer satisfaction and long-term retention.
  • Develop and execute marketing plans and campaigns.
  • Provide evaluative reports on sales initiatives and strategy performance.

Relationships:

  • Develop and maintain strong relationships with customers and stakeholders.
  • Liaise with Directors, Senior Leadership Teams, and external partners.
  • Collaborate with colleagues across marketing, sales, and service delivery teams.
  • Engage with corporate support services and external agencies.

Person Specification

Experience

Essential

  • Experience in Sales (Years)
  • Experience in Key Account and Stakeholder Management
  • Experience in App or Techinical Sales

Desirable

  • SaaS Applications
  • Experience in Health and Social Care Market
  • Qualification in relevant field

Qualifications

Essential

  • Degree or equivalent experience

Desirable

  • Post graduate or relevant work related qualifications

Knowledge

Essential

  • Proven Track Record of Meeting Sales Targets
  • Evidence of Strong Relationship-Building Skills
  • Strategic Planning Abilities
  • Account Management Processes and techniques

Desirable

  • Experience with Analytical Software
  • Experience in Healthcare Market
  • Strong Communications and Presentation Skills
Person Specification

Experience

Essential

  • Experience in Sales (Years)
  • Experience in Key Account and Stakeholder Management
  • Experience in App or Techinical Sales

Desirable

  • SaaS Applications
  • Experience in Health and Social Care Market
  • Qualification in relevant field

Qualifications

Essential

  • Degree or equivalent experience

Desirable

  • Post graduate or relevant work related qualifications

Knowledge

Essential

  • Proven Track Record of Meeting Sales Targets
  • Evidence of Strong Relationship-Building Skills
  • Strategic Planning Abilities
  • Account Management Processes and techniques

Desirable

  • Experience with Analytical Software
  • Experience in Healthcare Market
  • Strong Communications and Presentation Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Provide CIC

Address

Home based

Colchester Business Park

Colchester

CO49YQ


Employer's website

https://www.provide.org.uk/ (Opens in a new tab)

Employer details

Employer name

Provide CIC

Address

Home based

Colchester Business Park

Colchester

CO49YQ


Employer's website

https://www.provide.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Director of Programmes & Digital Development

Chris Wright

christopherwright1@nhs.net

07837571416

Details

Date posted

05 July 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience £35K-£42K

Contract

Permanent

Working pattern

Full-time

Reference number

828-PROVIDE3054

Job locations

Home based

Colchester Business Park

Colchester

CO49YQ


Supporting documents

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