Reception Support Volunteer

Job summary

Volunteering is a fantastic way to learn new skills, meet new people and to give something back to the local community. We have several different volunteering opportunities throughout the organisation, from meeting and greeting people visiting our clinics to assisting in administrative roles. Whether you have a personal connection to Nottingham CityCare or just want to give something back to your community, we want to hear from you.

We're looking for enthusiastic people and can provide the necessary training and support anyone interested in finding out more can apply online or by calling Emma Cross, Apprenticeship and Career Engagement Manager on 07557 611245 or email volunteeringcitycare@nhs.net

You will need to be 16 years or over and be able to commit to volunteering for a minimum of two hours per week. Our volunteering roles can be offered on a short and long-term basis.

Roles available:

• Administration Support Volunteer
• Reception Support Volunteer
• Meet and Greet Volunteer
• Breastfeeding Peer Support Volunteer
• Rehabilitation Support Volunteer

We're hosting stalls at key locations across the city to speak to community members about the benefits of volunteering, the roles available and how to apply.

Locations include:

St Anns Valley Centre 30th January 10-12

2 Livingstone Road,

St Ann's,

Nottingham

NG3 3GG

Clifton Cornerstone 31st January 10-12

Southchurch Drive

Clifton

Nottingham

NG11 8EW

The Mary Potter Centre 31st January 1.30-3.30

76 Gregory Boulevard

Nottingham

NG7 5HY

Main duties of the job

Role Description:

Our reception teams at Bulwell, Mary Potter and Clifton Health Centres need volunteers to help with a variety of roles which will improve patient and staff experience. You will engage with visitors and patients as they arrive and help get them to their appointment or area they are visiting.

Time Commitment: 2- 4 hours, any morning or afternoon. Monday to Friday 8am 5pm

Would suit:

Someone who is outgoing, and a people person. Patience and empathy are essential qualities.

What we can provide

• Supervision and support from a dedicated member of staff in the department
• Opportunity to join a network of volunteers
• Induction and ongoing training and education
• Re-imbursement of travel expenses
• An opportunity to gain new skills

Dress code:

You will be issued with a Volunteer uniform, ID badge and volunteer lanyard which you must wear at all times to show that you are volunteering. All volunteers will be expected to follow our Dress code policy.

All Volunteers will require a DBS check.

This is a Voluntary Unpaid Role

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact Human Resources on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

(Bulwell, Mary Potter, Clifton Health Centres)

Aspect House, Aspect Business Park

Bulwell

Nottingham

NG6 8WR

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

(Bulwell, Mary Potter, Clifton Health Centres)

Aspect House, Aspect Business Park

Bulwell

Nottingham

NG6 8WR

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

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