Stroke Meet and Greet Volunteer

Nottingham CityCare Partnership CIC

Information:

This job is now closed

Job summary

Volunteering is a fantastic way to learn new skills, meet new people and to give something back to the local community. We have several different volunteering opportunities throughout the organisation, from meeting and greeting people visiting our clinics to assisting in administrative roles. Whether you have a personal connection to Nottingham CityCare or just want to give something back to your community, we want to hear from you.

We're looking for enthusiastic people and can provide the necessary training and support anyone interested in finding out more can apply online or by calling Emma Cross, Apprenticeship and Career Engagement Manager on 07557 611245 or email volunteeringcitycare@nhs.net

You will need to be 16 years or over and be able to commit to volunteering for a minimum of two hours per week. Our volunteering roles can be offered on a short and long-term basis.

  • Roles available:
  • Administration Support Volunteer
  • Reception Support Volunteer
  • Meet and Greet Volunteer
  • Breastfeeding Peer Support Volunteer
  • Rehabilitation Support Volunteer

We're hosting stalls at key locations across the city to speak to community members about the benefits of volunteering, the roles available and how to apply.

Locations include:

St Anns Valley Centre 30th January 10-12

2 Livingstone Road,

St Ann's,

Nottingham

NG3 3GG

Clifton Cornerstone 31st January 10-12

Southchurch Drive

Clifton

Nottingham

NG11 8EW

The Mary Potter Centre 31st January 1.30-3.30

76 Gregory Boulevard

Nottingham

NG7 5HY

Main duties of the job

Main duties of the job

Role Description:

Our Stroke clinic 12 week programme needs friendly supportive volunteers to help us successfully meet our patients needs. You will support Nottingham CityCare staff in the setting up and running of the clinic. You will engage with all patients and their families attending the clinic supporting them to feel welcomed and at ease and assist them to participate in the programme improving their experience and outcomes.

Time Commitment: 2 - 3 hours per week. Tuesday afternoon or Friday morning (not bank holidays).

Would suit:

Someone with good communication skills patience and empathy are essential qualities. Some experience and or interest of the impact of having a Stroke would be beneficial although training will be provided.

What we can provide

  • Supervision and support from a dedicated member of staff.
  • Opportunity to join a network of volunteers.
  • Induction and ongoing training and education.
  • Re-imbursement of travel expenses.
  • An opportunity to gain new skills

Dress code:

You will be issued with an ID badge and volunteer lanyard which you must wear at all times to show that you are volunteering. All volunteers will be expected to follow our Dress code and Infection Protection and Control policies.

All Volunteers will require a DBS check.

This is a Voluntary Unpaid Role

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact Human Resources on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.

Date posted

29 January 2024

Pay scheme

Other

Salary

Depending on experience This is a voluntary unpaid role

Contract

Voluntary

Working pattern

Flexible working

Reference number

B9826-PHAA-5921

Job locations

Nottingham CityCare Partnership

Aspect House, Aspect Business Park

(Flexible location across Nottingham City)

Bulwell, Nottingham

NG6 8WR


Job description

Job responsibilities

Key tasks:

  • Support the set up and clear up of the clinic space as able.
  • Support in the collation of any resources required for the clinic.
  • Be a professional and welcoming presence, greet patients and their families on arrival and make them welcome.
  • Be friendly and approachable - listen to people and help them feel at ease.
  • Support people to complete surveys e.g., patient feedback.
  • Act on and escalate any concerns to a staff member.

Job description

Job responsibilities

Key tasks:

  • Support the set up and clear up of the clinic space as able.
  • Support in the collation of any resources required for the clinic.
  • Be a professional and welcoming presence, greet patients and their families on arrival and make them welcome.
  • Be friendly and approachable - listen to people and help them feel at ease.
  • Support people to complete surveys e.g., patient feedback.
  • Act on and escalate any concerns to a staff member.

Person Specification

Qualifications

Essential

  • Desired Skills and Experience:
  • Experience and or interest in the impact of having a Stroke although training will be provided.
  • Motivation and willingness to learn and complete any relevant training.
  • Ability to work as part of a team.
  • Understanding of need for confidentiality although training will be provided.
  • Friendly and approachable
  • Good interpersonal skills and able to interact with a diverse range of people.
  • Relate to people in a polite, friendly and courteous manner with empathy and compassion.
  • Able to follow instructions.
  • Willingness to help and support staff and patients.
  • Calm and composed.
  • Punctual and reliable.
Person Specification

Qualifications

Essential

  • Desired Skills and Experience:
  • Experience and or interest in the impact of having a Stroke although training will be provided.
  • Motivation and willingness to learn and complete any relevant training.
  • Ability to work as part of a team.
  • Understanding of need for confidentiality although training will be provided.
  • Friendly and approachable
  • Good interpersonal skills and able to interact with a diverse range of people.
  • Relate to people in a polite, friendly and courteous manner with empathy and compassion.
  • Able to follow instructions.
  • Willingness to help and support staff and patients.
  • Calm and composed.
  • Punctual and reliable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Nottingham CityCare Partnership

Aspect House, Aspect Business Park

(Flexible location across Nottingham City)

Bulwell, Nottingham

NG6 8WR


Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Nottingham CityCare Partnership

Aspect House, Aspect Business Park

(Flexible location across Nottingham City)

Bulwell, Nottingham

NG6 8WR


Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Apprenticeship and Career Engagement Manager

Emma Cross

Emma.cross15@nhs.net

07557611245

Date posted

29 January 2024

Pay scheme

Other

Salary

Depending on experience This is a voluntary unpaid role

Contract

Voluntary

Working pattern

Flexible working

Reference number

B9826-PHAA-5921

Job locations

Nottingham CityCare Partnership

Aspect House, Aspect Business Park

(Flexible location across Nottingham City)

Bulwell, Nottingham

NG6 8WR


Supporting documents

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