Job summary
An exciting opportunity has arisen at Nottingham CityCare Partnership as we transform our senior leadership team therefore we are looking to recruit a new Assistant Clinical Director.
You will work alongside the Care Group Deputy Director and Assistant Operations Director in a triumvirate, being accountable for the operational leadership and management of the services within the Care Group.
Nottingham CityCare has an operating turnover of £62 million and currently employs 1,179 staff providing over 30 community health services. CityCare is a values driven organisation with a vision to deliver high quality, locally led care to the communities we serve.
As a social enterprise we consider social value in the decisions that we take so we can develop a more sustainable, resilient and inclusive society with fewer health inequalities.
As the Director of Operations I am looking for an Assistant Director who can show that they lead in the right way and can evidence what they deliver. Working as senior leadership team we will drive improvements across our services making a difference for both our patients and staff.
Main duties of the job
- In partnership with the Deputy Director and Assistant Operations Director, responsible for the management of clinical and related services within the Care Group, to ensure the provision of efficient, high quality services
- Working as a triumvirate ensure delivery of the relevant objectives within our Organisations strategy to meet the needs of our patients and staff whilst responding to the evolving requirements of system partners.
- To provide excellent leadership to the Care Group and management guidance to develop a positive working environment and open culture that fosters high morale and commitment amongst all staff and promotes their wellbeing, professional and personal development
- To lead on and be responsible and accountable for ensuring the delivery of a high quality, patient-centred service that meets the needs of the patient with an effective and efficient skill mix of staff
- Engender a culture of quality improvement, striving for excellence in clinical practice and supporting services who may fall below an acceptable threshold
- Lead the professional development of clinicians within the Care Group progressing the organisations strategy for clinical care
Thank you for taking time to consider this opportunity.
If you would like to speak to someone about this role please contact Anne Ayling, Corporate PA anne.ayling1@nhs.net 0115 8839609
About us
We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.
CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.
CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact Human Resources on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.
Job description
Job responsibilities
Job Purpose
To work in a triumvirate, with the Deputy Director and Assistant Operations Director, being accountable for the clinical leadership of all services within the Care Group
To provide professional and quality improvement leadership to all services within the respective Care Group
The post holder will define the professional models to be used within the Care Group and provide a service based on best practice, that provides the very best care to our patients.
To provide professional advice, leadership and professional challenge to the Senior Management Team and act as a key link with commissioners with regards to the quality of services provided across the organisation
To lead the delivery of quality outcomes securing improvements such as CQUIN, CQC preparedness, quality schedule targets ensuring full engagement within clinical teams.
To support the planning, organisation and delivery of clinical training events relating to the quality agenda, to clinical colleagues within the portfolio and the wider organisation
Dimensions
The Care Group Assistant Clinical Director is a key member of the senior management team in the portfolio, supporting the Heads of Service and Team Managers to undertake responsibility for the standards of care delivered by the workforce. This will include safer staffing, professional standards, developing systems and monitoring dashboards to drive improvement, and contribute to the development of the strategic direction of clinical services.
Primarily the post holder will take overall responsibility and accountability for the standards of care delivered by the clinical workforce. They will do so by providing professional leadership and guidance, inspiring clinical leads, managers, clinical governance, and physical health leads; to build a cohesive, mutually supportive team across the Care Group.
They will model high professional standards and lead by example, lead and promote a culture of learning, where learning is shared across the services and the wider organisation. Successes will be celebrated, and an environment created in which excellence in clinical care will flourish in relation to the key dimensions of health care quality:
- Patient safety
- The effectiveness of all health care interventions
- Patient experience and involvement,
- Safe Staffing,
- Reducing Restrictive Practices
- Infection Prevention and Control.
- The environment in which care is delivered
Key Responsibilities
- To work with the Care Group Deputy Director and Assistant Operations Director in the delivery of the corporate and portfolio objectives of promoting excellence and quality improvement in all areas of professional practice
- To provide excellent leadership to the Care Group and management guidance to develop a positive working environment and open culture that fosters high morale and commitment amongst all staff and promotes their wellbeing, professional and personal development
- Engender a culture of quality improvement, striving for excellence in clinical practice and supporting services who may fall below an acceptable threshold
- Responsible for ensuring performance, finance and people targets are achieved, with regularly reviewed recovery action plans in place where required
- To lead, manage and support staff through service change
- Lead and chair steering groups/meetings ensuring RAID logs and updates are available on progress against plans.
- Attendance at the monthly Accountability and Performance Framework meetings to provide assurance to the Executive Directors on performance and risk for each of the services in the Care Group in delivering the targets, plans and objectives. Where performance is deteriorating, support and remedial actions will be agreed to address the issues and ensure the delivery of safe and effective patient care
- To lead the professional development of clinicians within the Care Group progressing the organisations strategy for clinical care
- To lead on the robust support and clinical development of newly qualified staff who join CityCare, to ensure they are competent and confident to undertake their role.
- Ensure operational systems are in place to support preceptorship, apprentices and students in practice
- To lead on and be responsible and accountable for ensuring the delivery of a high quality, patient-centred service that meets the needs of the patient with an effective and efficient skill mix of staff
- To contribute and lead on the development of the portfolio strategies and lead their implementation through staff development and establishing, communicating, and monitoring standards for practice
- To provide professional leadership to the multi-disciplinary teams
- To line manage the Head of Service and support challenging and complex Employee Relations cases as appropriate.
- To lead on and ensure that there are strategies in place to enhance the patients experience in line with local and national agendas e.g. Chief Nurse priorities, infection control, nutrition, pressure ulcer agenda, health promotion, clinical leadership development
- Promote the involvement and engagement of patients and carers / relatives in the assessment, planning, delivery and evaluation of care
- Implement learning from patient feedback and adverse events/ when things go wrong, enabling a strong Just and restorative learning culture
- Work collaboratively and ensure maintenance of effective multi-disciplinary highly complex communication with other professionals/agencies/other stakeholders to ensure needs are met in relation to care input, support for ongoing care needs and safe discharge
- To work alongside colleagues to develop systems to maintain effective communication with patients, and carers / relatives
- Lead and support others to recognise, prioritise and respond appropriately to urgent and emergency situations including the assessment and management of risk
- Ensure robust risk assessment and management in the care group in accordance with policies, undertaking risk analyses as required and developing management plans to minimise risk
- To be responsible for the investigation or hearing of disciplinary, capability and grievances depending on lines of accountability.
- Participate regularly in the on-call Rota in and out of hours, ensuring availability to respond both in and out of hours
- Ensure understanding of own and others level of accountability and responsibility when delegating tasks and duties to students, non-registered staff or registered staff
- Within role demonstrate advanced clinical skills when working alongside staff within the clinical setting
- Responsible for timely analysis and monitoring of service quality and Key Performance Indicators, making operational judgements when required
- Responsible for ensuring and recording, all staff receive Mandatory Training, Clinical Supervision and an annual PDR according to Trust Policy
- To ensure safe, effective, efficient services are delivered within the resources available across the Care Group
- Responsible for ensuring Clinical Governance framework in place to give assurance of safe, effective and efficient service delivery across service areas
- To support the Director of Nursing/AHPs and Quality in developing effective audit systems, research activity and programmes, having responsibility for the implementation and progress
- Support staff in identifying, applying, and disseminating research findings related to specialist and fundamental clinical practice
- To direct the development, implementation and monitoring of compliance with policies, ensuring that best practice is disseminated.
- To support the Director of Nursing/AHPs and Quality in developing effective systems to manage risk
- To actively participate in CQUIN formulation and monitoring processes.
- Support, lead, motivate and develop direct reports
- Develop and implement effective multifunctional teams working across a range of disciplines.
- To direct and enable new ways of working, which cut across traditional professional and cultural boundaries including development of commercial activities with external service providers and resulting in Health and Social Services integration.
- Review, analyse, interpret and present accounts and reports, ensuring that work meets best practice standards and is used appropriately to support proposals and recommendations for decision-making.
- Proactively horizon scan to identify best practice opportunities within the Integrated Care System, working collaboratively with system partners on patient pathways.
- To manage budgets totalling up to £20m.
Job description
Job responsibilities
Job Purpose
To work in a triumvirate, with the Deputy Director and Assistant Operations Director, being accountable for the clinical leadership of all services within the Care Group
To provide professional and quality improvement leadership to all services within the respective Care Group
The post holder will define the professional models to be used within the Care Group and provide a service based on best practice, that provides the very best care to our patients.
To provide professional advice, leadership and professional challenge to the Senior Management Team and act as a key link with commissioners with regards to the quality of services provided across the organisation
To lead the delivery of quality outcomes securing improvements such as CQUIN, CQC preparedness, quality schedule targets ensuring full engagement within clinical teams.
To support the planning, organisation and delivery of clinical training events relating to the quality agenda, to clinical colleagues within the portfolio and the wider organisation
Dimensions
The Care Group Assistant Clinical Director is a key member of the senior management team in the portfolio, supporting the Heads of Service and Team Managers to undertake responsibility for the standards of care delivered by the workforce. This will include safer staffing, professional standards, developing systems and monitoring dashboards to drive improvement, and contribute to the development of the strategic direction of clinical services.
Primarily the post holder will take overall responsibility and accountability for the standards of care delivered by the clinical workforce. They will do so by providing professional leadership and guidance, inspiring clinical leads, managers, clinical governance, and physical health leads; to build a cohesive, mutually supportive team across the Care Group.
They will model high professional standards and lead by example, lead and promote a culture of learning, where learning is shared across the services and the wider organisation. Successes will be celebrated, and an environment created in which excellence in clinical care will flourish in relation to the key dimensions of health care quality:
- Patient safety
- The effectiveness of all health care interventions
- Patient experience and involvement,
- Safe Staffing,
- Reducing Restrictive Practices
- Infection Prevention and Control.
- The environment in which care is delivered
Key Responsibilities
- To work with the Care Group Deputy Director and Assistant Operations Director in the delivery of the corporate and portfolio objectives of promoting excellence and quality improvement in all areas of professional practice
- To provide excellent leadership to the Care Group and management guidance to develop a positive working environment and open culture that fosters high morale and commitment amongst all staff and promotes their wellbeing, professional and personal development
- Engender a culture of quality improvement, striving for excellence in clinical practice and supporting services who may fall below an acceptable threshold
- Responsible for ensuring performance, finance and people targets are achieved, with regularly reviewed recovery action plans in place where required
- To lead, manage and support staff through service change
- Lead and chair steering groups/meetings ensuring RAID logs and updates are available on progress against plans.
- Attendance at the monthly Accountability and Performance Framework meetings to provide assurance to the Executive Directors on performance and risk for each of the services in the Care Group in delivering the targets, plans and objectives. Where performance is deteriorating, support and remedial actions will be agreed to address the issues and ensure the delivery of safe and effective patient care
- To lead the professional development of clinicians within the Care Group progressing the organisations strategy for clinical care
- To lead on the robust support and clinical development of newly qualified staff who join CityCare, to ensure they are competent and confident to undertake their role.
- Ensure operational systems are in place to support preceptorship, apprentices and students in practice
- To lead on and be responsible and accountable for ensuring the delivery of a high quality, patient-centred service that meets the needs of the patient with an effective and efficient skill mix of staff
- To contribute and lead on the development of the portfolio strategies and lead their implementation through staff development and establishing, communicating, and monitoring standards for practice
- To provide professional leadership to the multi-disciplinary teams
- To line manage the Head of Service and support challenging and complex Employee Relations cases as appropriate.
- To lead on and ensure that there are strategies in place to enhance the patients experience in line with local and national agendas e.g. Chief Nurse priorities, infection control, nutrition, pressure ulcer agenda, health promotion, clinical leadership development
- Promote the involvement and engagement of patients and carers / relatives in the assessment, planning, delivery and evaluation of care
- Implement learning from patient feedback and adverse events/ when things go wrong, enabling a strong Just and restorative learning culture
- Work collaboratively and ensure maintenance of effective multi-disciplinary highly complex communication with other professionals/agencies/other stakeholders to ensure needs are met in relation to care input, support for ongoing care needs and safe discharge
- To work alongside colleagues to develop systems to maintain effective communication with patients, and carers / relatives
- Lead and support others to recognise, prioritise and respond appropriately to urgent and emergency situations including the assessment and management of risk
- Ensure robust risk assessment and management in the care group in accordance with policies, undertaking risk analyses as required and developing management plans to minimise risk
- To be responsible for the investigation or hearing of disciplinary, capability and grievances depending on lines of accountability.
- Participate regularly in the on-call Rota in and out of hours, ensuring availability to respond both in and out of hours
- Ensure understanding of own and others level of accountability and responsibility when delegating tasks and duties to students, non-registered staff or registered staff
- Within role demonstrate advanced clinical skills when working alongside staff within the clinical setting
- Responsible for timely analysis and monitoring of service quality and Key Performance Indicators, making operational judgements when required
- Responsible for ensuring and recording, all staff receive Mandatory Training, Clinical Supervision and an annual PDR according to Trust Policy
- To ensure safe, effective, efficient services are delivered within the resources available across the Care Group
- Responsible for ensuring Clinical Governance framework in place to give assurance of safe, effective and efficient service delivery across service areas
- To support the Director of Nursing/AHPs and Quality in developing effective audit systems, research activity and programmes, having responsibility for the implementation and progress
- Support staff in identifying, applying, and disseminating research findings related to specialist and fundamental clinical practice
- To direct the development, implementation and monitoring of compliance with policies, ensuring that best practice is disseminated.
- To support the Director of Nursing/AHPs and Quality in developing effective systems to manage risk
- To actively participate in CQUIN formulation and monitoring processes.
- Support, lead, motivate and develop direct reports
- Develop and implement effective multifunctional teams working across a range of disciplines.
- To direct and enable new ways of working, which cut across traditional professional and cultural boundaries including development of commercial activities with external service providers and resulting in Health and Social Services integration.
- Review, analyse, interpret and present accounts and reports, ensuring that work meets best practice standards and is used appropriately to support proposals and recommendations for decision-making.
- Proactively horizon scan to identify best practice opportunities within the Integrated Care System, working collaboratively with system partners on patient pathways.
- To manage budgets totalling up to £20m.
Person Specification
Qualifications
Essential
- Masters Level or equivalent experience/managerial qualification
- Registered Nurse or Allied Health Professional
Experience
Essential
- Significant experience of managing people and services in health care settings
Knowledge and skills
Essential
- Able to build effective communication and fosters working relationships with a diverse range of colleagues and agencies.
- Ability to proactively identify opportunities for service development and re-design and implement said changes.
- Ability to lead, motivate and develop others.
- Able to promote partnership working with service users, their families and carers, as well as colleagues and other agencies.
- Excellent level of communication and negotiating skills, making a credible impact across a wide range of audiences and issues both verbal and in writing.
- Able to develop and manage change processes.
- Demonstrates a systematic approach to problem solving, judgment and decision-making using a variety of sources of information.
- Ability to provide vision, involving others in building strategy across the Care Group.
- Demonstrates innovation, remaining open minded and encourages others to put forward ideas.
- Demonstrates ability to plan and organize, able to plan own time to maximum effect, delegate responsibility and authority appropriately.
- Budgetary management skills and experience.
Special Requirements
Essential
- Ability to be flexible over hours worked within contracted hours to meet the needs of the service.
- Ability to work out of hours.
- Full driving licence and the ability to travel between locations.
- To participate in and fulfil the requirements of the on-call rota.
Person Specification
Qualifications
Essential
- Masters Level or equivalent experience/managerial qualification
- Registered Nurse or Allied Health Professional
Experience
Essential
- Significant experience of managing people and services in health care settings
Knowledge and skills
Essential
- Able to build effective communication and fosters working relationships with a diverse range of colleagues and agencies.
- Ability to proactively identify opportunities for service development and re-design and implement said changes.
- Ability to lead, motivate and develop others.
- Able to promote partnership working with service users, their families and carers, as well as colleagues and other agencies.
- Excellent level of communication and negotiating skills, making a credible impact across a wide range of audiences and issues both verbal and in writing.
- Able to develop and manage change processes.
- Demonstrates a systematic approach to problem solving, judgment and decision-making using a variety of sources of information.
- Ability to provide vision, involving others in building strategy across the Care Group.
- Demonstrates innovation, remaining open minded and encourages others to put forward ideas.
- Demonstrates ability to plan and organize, able to plan own time to maximum effect, delegate responsibility and authority appropriately.
- Budgetary management skills and experience.
Special Requirements
Essential
- Ability to be flexible over hours worked within contracted hours to meet the needs of the service.
- Ability to work out of hours.
- Full driving licence and the ability to travel between locations.
- To participate in and fulfil the requirements of the on-call rota.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
