Job summary
This job is for internal applicants only, external applicants will not be considered.
Exciting Opportunities within The Childrens Public Health 0 to19 Nursing
Service
We
have exciting opportunities for Clinical Service Managers to work in
Nottingham CityCares Children and Families division, as part of the Childrens Public Health 0 to19 Nursing Service. We deliver Public Health
interventions with a skill mixed team who are part of the Childrens Public
Health 0 to19 Nursing Service workforce. Our teams deliver services committed to
giving the Children of Nottingham City, The Best Start in life.
CityCare is a dynamic Social Enterprise,
providing a broad range of services to Children and Adults. You would be
working in partnership with other
Clinical Service Managers to support the delivery of an integrated early
intervention and prevention service for children and young people aged 0 to 19 and
their families in line with the Healthy Child Programme.
We are looking dynamic individuals who would
bring innovation, enthusiasm, and direction to this role. If this appeals to you and you have the skills and knowledge
base below, please do apply
The hours
of work will be 37.5 WTE. The Service hours are Monday to Friday, 8am to 5pm
excluding weekends and bank holidays.
For further
information please contact Helen Hawksworth, Head of Childrens Clinical
Services on 07785 695416 or
Natalie Sumner Head of Childrens Clinical Services on 07767 004316 for an
informal discussion.
Main duties of the job
- You will have excellent communication skills and the
ability to lead through motivational coaching and role modelling.
- You will have an excellent knowledge of the current developments
in public health alongside a proven track record of continuous professional
development and innovative leadership and management skills.
- An interest and ability to be involved in our project
management domains, Practice, People, Performance and Places, all of which
direct the transformation of our 0 to19 service delivery, ensuring we are at the
forefront of delivering effective public health interventions to children,
young people and their families within Nottingham City.
- To lead, manage and support specialist services for
children, young people and their families where required.
- To foster a culture of partnership working and continuous
improvement in line with national and local strategic and operational plans.
This includes working within the Nottingham and Nottinghamshire Integrated Care
System and Partnership Care Network, striving to enable Nottingham City to
deliver excellent joined up health care services in alignment with our
partners.
- You will foster excellent relationships with our Clinical
Service Leads who will work closely with you to lead our 0 to 19 teams ensuring
supportive wellbeing for our staff and the delivery of our public health
services.
Please see attached Job Description for full details.
About us
We are a provider of NHS Community Health Services, CityCare
exists to support the health and wellbeing of all local people, working
alongside other health and care partners to achieve this. We are a value
driven, people business with a passion for excellence. Our vision and social
purpose is to make a difference everyday to the health & wellbeing of our
communities and our values of kindness, respect, trust and honesty lie at the
heart of everything we do, guiding how we work together with partners and each
other to consistently deliver high quality compassionate care. As a social
enterprise we aim to add social value by investing in the future of our local
communities and helping to make a difference in peoples lives.
CityCare value the benefits of a diverse and inclusive
workforce. We encourage applications from candidates who identify as disabled,
LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are
currently under-represented within our organisation.
CityCare is an equal opportunities employer. We are positive
about employing people with disabilities. If you require your application in a
different format please contact Human Resources on 0115 8839418. CityCare is
committed to the protection of vulnerable adults and children.
Job description
Job responsibilities
Job Purpose
- To work in partnership with other Clinical
Service Managers to support the delivery of an integrated service for
children and young people aged 0 to19 and their families.
- To lead, manage and support a geographically
based, core service team for children and young people aged 0 to 19 and their
families.
- To lead, manage and support specialist
services for children, young people and their families where required.
- To foster a culture of partnership working and
continuous improvement in line with national and local strategic and
operational plans.
- To lead and facilitate a culture of collegiate
working to deliver high quality childrens services throughout Nottingham
City and across the 0 to 19 age range.
- To work collaboratively with other providers
of preventative, universal or specialist services to deliver accessible,
responsive, and effective care and support to children, young people and
their families throughout Nottingham City.
Dimensions
The Clinical Service Manager will be responsible
for:
- Staff management, including all aspects of human
resource policy and procedure.
- Financial
management, including authorisation of staff expenses, stock ordering and
service budget oversight.
- Working
in partnership with the Business Unit to monitor and review service
performance management in accordance with organisational objectives and
contractual requirements, such as completing performance reports.
- Supporting
the delivery of statutory returns, such as audit and inspection reports.
- Supporting
service improvement by leading and/or participating in corporate and local
work programmes relating to our 4Ps including projects, workshops, or other
initiatives and supporting the implementation of new working practices.
Key Responsibilities
Strategic
- To contribute to the development
of initiatives and outputs that lead to a fully integrated service that
effectively meets the needs of children, young people, and their families.
- To work in partnership with other
managers in order to facilitate the cultural change required to fully
integrate childrens services.
- To participate in contract service reviews and service negotiations as
appropriate.
- To support the implementation of initiatives that lead to the delivery
of organisational strategy.
Managerial
- To
act as a role model and provide high quality leadership and operational
management to core and specialist childrens services.
- To
authorise and
monitor additional hours forms, travel claims and all relevant HR process documentation
for direct reports.
- To
monitor and manage staff sickness and absence levels as per Nottingham
CityCare policy and procedure for direct reports. With support from HR, line
manager the Childrens Public Health 0 to 19 Nursing Service staff members when
higher level actions are required.
- To
lead, in conjunction with other managers, on workforce planning and the
recruitment of staff.
- To
lead and support the implementation of organisational change.
- To
lead and promote teamwork and integrated working.
- To
manage effective systems, processes, and reporting mechanisms to support
budgets, performance information, benchmarking, and local service delivery
targets in partnership with colleagues from finance, business, and HR.
- To
ensure that all staff understand service objectives, performance targets, and
their role in ensuring that targets are achieved.
- To
respond to requests for specialist assistance, advice, and support,
particularly concerning provision of care.
- To
motivate teams and implement change management processes.
- To
ensure that appropriate incident reporting processes are in place and that subsequent
investigation and action planning takes place.
- To
monitor individual and team clinical performance which may include carrying
out peer reviews.
- To
identify, manage and monitor clinical and non-clinical risks in conjunction
with the quality and safety team.
- To
work with other managers to effectively manage budgets and ensure that
financial targets are met.
- To
develop an integrated approach to care through the development of
multi-disciplinary working across professions and agencies supported by
professional leadership.
- To
line manage team leaders/coordinators and specialist staff and ensure that
effective line management arrangements are in place in each team.
- To
ensure that all policies and procedures are relevant, contemporaneous, and
adhered to by all staff.
- To
support the involvement of local people in the development of services by
ensuring arrangements are in place for PPI and Service user feedback.
- To
develop clear plans to meet the requirements of external regulators e.g. CQC.
- To
lead on local audits in line with organisational and contractual requirements
and ensure that all outcomes are actioned.
Professional
- To
comply with the NMC Code of Conduct including confirmation that you have met
revalidation requirements.
- To
ensure that all Registered staff have met their requirements for revalidation
- To
adhere to CityCare policies and procedures and Local Safeguarding Board Child
Protection Procedures; to participate in regular management supervision; and
to participate in professional supervision as appropriate.
- To
provide specialist knowledge to develop and project manage specific
initiatives, communicate outcomes to and share good practice with a range of
professionals by chairing meetings, giving presentations etc.
- To
represent the service organisationally, regionally, or nationally, as
appropriate.
- To
support teams to identify children in need of safeguarding and work with
other agencies to support vulnerable families.
- To
support staff when they are required to
write a witness statement and attend court.
- To
support the achievement of performance management targets through
communication, negotiation and persuasion with team and partner agencies; and
to analyse and act to improve areas of poor performance.
- To
maintain and develop skills in response to the changing needs of the service.
- To
ensure that all team members have regular management and professional
supervision, appraisal, and staff development in line with Nottingham
CityCare policies.
- To
support Practice Teachers and staff to mentor and assess students as
appropriate. This will include liaising with universities if students are not
meeting their objectives.
- To
ensure that the standard of record keeping by self and the team meets
Nottingham CityCare and professional standards.
- To
maintain confidentiality regarding commercially sensitive information, and
information relating to staff and clients.
Job description
Job responsibilities
Job Purpose
- To work in partnership with other Clinical
Service Managers to support the delivery of an integrated service for
children and young people aged 0 to19 and their families.
- To lead, manage and support a geographically
based, core service team for children and young people aged 0 to 19 and their
families.
- To lead, manage and support specialist
services for children, young people and their families where required.
- To foster a culture of partnership working and
continuous improvement in line with national and local strategic and
operational plans.
- To lead and facilitate a culture of collegiate
working to deliver high quality childrens services throughout Nottingham
City and across the 0 to 19 age range.
- To work collaboratively with other providers
of preventative, universal or specialist services to deliver accessible,
responsive, and effective care and support to children, young people and
their families throughout Nottingham City.
Dimensions
The Clinical Service Manager will be responsible
for:
- Staff management, including all aspects of human
resource policy and procedure.
- Financial
management, including authorisation of staff expenses, stock ordering and
service budget oversight.
- Working
in partnership with the Business Unit to monitor and review service
performance management in accordance with organisational objectives and
contractual requirements, such as completing performance reports.
- Supporting
the delivery of statutory returns, such as audit and inspection reports.
- Supporting
service improvement by leading and/or participating in corporate and local
work programmes relating to our 4Ps including projects, workshops, or other
initiatives and supporting the implementation of new working practices.
Key Responsibilities
Strategic
- To contribute to the development
of initiatives and outputs that lead to a fully integrated service that
effectively meets the needs of children, young people, and their families.
- To work in partnership with other
managers in order to facilitate the cultural change required to fully
integrate childrens services.
- To participate in contract service reviews and service negotiations as
appropriate.
- To support the implementation of initiatives that lead to the delivery
of organisational strategy.
Managerial
- To
act as a role model and provide high quality leadership and operational
management to core and specialist childrens services.
- To
authorise and
monitor additional hours forms, travel claims and all relevant HR process documentation
for direct reports.
- To
monitor and manage staff sickness and absence levels as per Nottingham
CityCare policy and procedure for direct reports. With support from HR, line
manager the Childrens Public Health 0 to 19 Nursing Service staff members when
higher level actions are required.
- To
lead, in conjunction with other managers, on workforce planning and the
recruitment of staff.
- To
lead and support the implementation of organisational change.
- To
lead and promote teamwork and integrated working.
- To
manage effective systems, processes, and reporting mechanisms to support
budgets, performance information, benchmarking, and local service delivery
targets in partnership with colleagues from finance, business, and HR.
- To
ensure that all staff understand service objectives, performance targets, and
their role in ensuring that targets are achieved.
- To
respond to requests for specialist assistance, advice, and support,
particularly concerning provision of care.
- To
motivate teams and implement change management processes.
- To
ensure that appropriate incident reporting processes are in place and that subsequent
investigation and action planning takes place.
- To
monitor individual and team clinical performance which may include carrying
out peer reviews.
- To
identify, manage and monitor clinical and non-clinical risks in conjunction
with the quality and safety team.
- To
work with other managers to effectively manage budgets and ensure that
financial targets are met.
- To
develop an integrated approach to care through the development of
multi-disciplinary working across professions and agencies supported by
professional leadership.
- To
line manage team leaders/coordinators and specialist staff and ensure that
effective line management arrangements are in place in each team.
- To
ensure that all policies and procedures are relevant, contemporaneous, and
adhered to by all staff.
- To
support the involvement of local people in the development of services by
ensuring arrangements are in place for PPI and Service user feedback.
- To
develop clear plans to meet the requirements of external regulators e.g. CQC.
- To
lead on local audits in line with organisational and contractual requirements
and ensure that all outcomes are actioned.
Professional
- To
comply with the NMC Code of Conduct including confirmation that you have met
revalidation requirements.
- To
ensure that all Registered staff have met their requirements for revalidation
- To
adhere to CityCare policies and procedures and Local Safeguarding Board Child
Protection Procedures; to participate in regular management supervision; and
to participate in professional supervision as appropriate.
- To
provide specialist knowledge to develop and project manage specific
initiatives, communicate outcomes to and share good practice with a range of
professionals by chairing meetings, giving presentations etc.
- To
represent the service organisationally, regionally, or nationally, as
appropriate.
- To
support teams to identify children in need of safeguarding and work with
other agencies to support vulnerable families.
- To
support staff when they are required to
write a witness statement and attend court.
- To
support the achievement of performance management targets through
communication, negotiation and persuasion with team and partner agencies; and
to analyse and act to improve areas of poor performance.
- To
maintain and develop skills in response to the changing needs of the service.
- To
ensure that all team members have regular management and professional
supervision, appraisal, and staff development in line with Nottingham
CityCare policies.
- To
support Practice Teachers and staff to mentor and assess students as
appropriate. This will include liaising with universities if students are not
meeting their objectives.
- To
ensure that the standard of record keeping by self and the team meets
Nottingham CityCare and professional standards.
- To
maintain confidentiality regarding commercially sensitive information, and
information relating to staff and clients.
Person Specification
Experience
Essential
- Experience of working in a community setting
- Experience of multi-disciplinary/multi agency working.
- Experience of leading, managing, and resourcing teams, managing budgets and service performance.
- Experience of assessing, reporting, and managing risk.
Desirable
- Experience of change management.
Knowledge and Skills
Essential
- Able to demonstrate an understanding of key external and internal policy drivers, including: CityCare values
- Health and social care policy
- Public health
- Health and safety legislation
- Service integration drivers
- An understanding of Childrens Public Health agendas across Nottingham City and the longer term socio economic impact on chronic long term health conditions and deprivation
- An understanding of operational and strategic management.
- Excellent communications skills, written, oral and presentation.
- Excellent organisation and time management skills and the ability to organise and prioritise own and others workload
- Ability to work alone and as part of a multidisciplinary team.
- Problem solving and analytical skills.
- Negotiation and conflict resolution skills.
- Ability to work flexibly in response to changing priorities.
- Able to use Microsoft IT software, including MS Word, Outlook, PowerPoint, and Excel
Desirable
- Experience of leading and managing projects and developing local processes e.g., standard operating procedures.
Qualifications
Essential
- Educated to degree level or equivalent, with a professional qualification in nursing or midwifery and registered with the NMC.
Desirable
- Post graduate qualification relevant to Childrens Services e.g., SCPHN.
Special Requirements
Essential
- Highly motivated and forward thinking
- To be able to work under pressure and to manage stress effectively
- Willingness to be flexible over hours worked within contracted hours to meet the needs of the service
- Full driving licence and the ability to travel between locations.
Person Specification
Experience
Essential
- Experience of working in a community setting
- Experience of multi-disciplinary/multi agency working.
- Experience of leading, managing, and resourcing teams, managing budgets and service performance.
- Experience of assessing, reporting, and managing risk.
Desirable
- Experience of change management.
Knowledge and Skills
Essential
- Able to demonstrate an understanding of key external and internal policy drivers, including: CityCare values
- Health and social care policy
- Public health
- Health and safety legislation
- Service integration drivers
- An understanding of Childrens Public Health agendas across Nottingham City and the longer term socio economic impact on chronic long term health conditions and deprivation
- An understanding of operational and strategic management.
- Excellent communications skills, written, oral and presentation.
- Excellent organisation and time management skills and the ability to organise and prioritise own and others workload
- Ability to work alone and as part of a multidisciplinary team.
- Problem solving and analytical skills.
- Negotiation and conflict resolution skills.
- Ability to work flexibly in response to changing priorities.
- Able to use Microsoft IT software, including MS Word, Outlook, PowerPoint, and Excel
Desirable
- Experience of leading and managing projects and developing local processes e.g., standard operating procedures.
Qualifications
Essential
- Educated to degree level or equivalent, with a professional qualification in nursing or midwifery and registered with the NMC.
Desirable
- Post graduate qualification relevant to Childrens Services e.g., SCPHN.
Special Requirements
Essential
- Highly motivated and forward thinking
- To be able to work under pressure and to manage stress effectively
- Willingness to be flexible over hours worked within contracted hours to meet the needs of the service
- Full driving licence and the ability to travel between locations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
