Job summary
Our Health Reablement Teams and urgent care team are seeking enthusiastic and dedicated Rehabilitation Support Workers with a sound knowledge and experience of working with complex, frail and older people.
CityCares Health Reablement and urgent care services deal with a wide range of cases, providing care and rehabilitation for people presenting with complex pathologies, as well as challenging medical and social circumstances.
We are seeking staff with a wide range of holistic health and social care skills and experiences to complement our service. Visiting patients within their own homes, the teams are dedicated to preventing unnecessary hospital admissions and promoting independence and quality of life.
You will be working closely with Occupational therapists, Physiotherapists and Nurses as well as GPs, District Nurses, Community Matrons, the acute trust and a range of Health and Social Care Professionals.
The aim of our service is to prevent unnecessary hospital admissions and to facilitate timely and safe discharges from the acute setting. We promote independence and with intensive rehabilitation and assessment, we strive to help our service users to achieve their goals, however big or small. Rehabilitation Support Workers practise under the guidance and supervision of the Clinical team.
Main duties of the job
The successful candidate will;
- Support patients/clients to improve or maintain their level of function and quality of life and support care in an appropriate setting in partnership with multi-disciplinary team (MDT) colleagues, including liaising, supporting and referring on to health services, voluntary services and public sector agencies.
- Support, encourage and supervise care plans put in place by a clinician to support a patient with their daily activities of living to get them back to their base line.
- Support patients with exercises outlined by the clinical team, feeding back any areas for improvement or decreasing in mobility.
- Supporting a patient with medications.
- Participate actively in the services training strategy, including in-service training, organisation-specific and multi-agency training.
The hours of work will be 7am- 11pm on a fixed rolling Rota basis (out of hours operations carries and enhancement). The Service operates 7 days per week, 365 days per year and bank holidays.
About us
We are a provider of NHS Community Health Services, CityCare
exists to support the health and wellbeing of all local people, working
alongside other health and care partners to achieve this. We are a value
driven, people business with a passion for excellence. Our vision and social
purpose is to make a difference everyday to the health & wellbeing of our
communities and our values of kindness, respect, trust and honesty lie at the
heart of everything we do, guiding how we work together with partners and each
other to consistently deliver high quality compassionate care. As a social
enterprise we aim to add social value by investing in the future of our local
communities and helping to make a difference in peoples lives.
CityCare value the benefits of a diverse and inclusive
workforce. We encourage applications from candidates who identify as disabled,
LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are
currently under-represented within our organisation.
CityCare is an equal opportunities employer. We are positive
about employing people with disabilities. If you require your application in a
different format please contact Human Resources on 0115 8839418. CityCare is
committed to the protection of vulnerable adults and children.
Job description
Job responsibilities
Job Purpose
- To work with the at home clinical team to implement rehabilitation and ongoing care programmes to people referred to the urgent care and Reablement service.
- To carry out goal focused programmes designed by the clinical team with the aim of maintaining people at home or returning people to their own home after a period of hospitalisation, illness or not coping.
- To provide any essential care to maintain a persons health and wellbeing and feedback to the team regarding ongoing care needs.
- The post holder will receive regular supervision from an appropriate member of the team.
Dimensions
- This post has no budgetary responsibility; however the post holder is responsible for demonstrating cost consciousness.
- You will be required to work across different bases and community settingswhich may include clients own home, residential or nursing homes or hospital
- Work with a variable caseload allocated on a daily basis.
- You will be required to complete all essential training in accordance with CityCare policy and procedures plus any other identified training.
Key Responsibilities
Clinical
- To undertake rehabilitation and evaluation of clients care programmes working either alongside a clinician or independently in consultation with a senior member of the team.
- To use skills in motivation, negotiation and facilitation to achieve desired outcomes.
- To occasionally provide and fit equipment following an emergency or crisis intervention and assessment from a qualified member of staff.
- To educate clients and their carers, under the guidance of a qualified member of staff in the safe and correct use of equipment.
- To work in a variety of settings that may include clients own homes and care homes.
- To ensure effective communication and exchange of information with clients/carers through direct contact, written communication and telephone contact.
- To liaise with multi-professional teams and other agencies to ensure good outcomes for clients.
- To adapt the approach used to take account of clients/carers individual circumstances and to feedback to relevant clinician. These may involve complex, unpredictable and difficult situations e.g. challenging behaviours, family dynamics or mental health needs.
- To feedback, monitor and update on the progress and needs of clients/carers to the relevant clinical staff.
- To write and maintain accurate and comprehensive records in line with City Care Policy and procedures.
Organisational
- To comply with health and safety requirements and to maintain and adhere to the organisations policies and procedures.
- To undertake administrative, clerical and housekeeping duties to promote good practice and organisation within the team.
- To ensure effective use of time and organisational skills to maintain a range of activities which may require flexibility at short notice.
- To maintain appropriate statistical returns in line with CityCare and Legal requirements. This will involve data entry and storage in paper and/or computer format.
- To assist in the organisation of home assessment visits and accompany the clinician when necessary.
- To actively contribute to the promotion and marketing of the service.
- To plan and prioritise own workload.
- To assist with induction of new staff including taking basic training sessions
Education and Development
- To attend organised training sessions and complete all relevant competences within agreed time frames.
- To be involved in appraisal systems, clinical supervision, and be active in identifying aims and objectives for personal development in line with City care Policy.
- To keep an up to date CPD portfolio.
- To assist in the training and development of others (new members of staff, new RSWs, students and visitors to the service).
- To keep up to date in basic IT skills in line with the data collection records.
- To participate in appropriate in service training and individual learning with specific and measurable outcomes.
- To undertake any other duties that may be reasonably required by clinicians.
Job description
Job responsibilities
Job Purpose
- To work with the at home clinical team to implement rehabilitation and ongoing care programmes to people referred to the urgent care and Reablement service.
- To carry out goal focused programmes designed by the clinical team with the aim of maintaining people at home or returning people to their own home after a period of hospitalisation, illness or not coping.
- To provide any essential care to maintain a persons health and wellbeing and feedback to the team regarding ongoing care needs.
- The post holder will receive regular supervision from an appropriate member of the team.
Dimensions
- This post has no budgetary responsibility; however the post holder is responsible for demonstrating cost consciousness.
- You will be required to work across different bases and community settingswhich may include clients own home, residential or nursing homes or hospital
- Work with a variable caseload allocated on a daily basis.
- You will be required to complete all essential training in accordance with CityCare policy and procedures plus any other identified training.
Key Responsibilities
Clinical
- To undertake rehabilitation and evaluation of clients care programmes working either alongside a clinician or independently in consultation with a senior member of the team.
- To use skills in motivation, negotiation and facilitation to achieve desired outcomes.
- To occasionally provide and fit equipment following an emergency or crisis intervention and assessment from a qualified member of staff.
- To educate clients and their carers, under the guidance of a qualified member of staff in the safe and correct use of equipment.
- To work in a variety of settings that may include clients own homes and care homes.
- To ensure effective communication and exchange of information with clients/carers through direct contact, written communication and telephone contact.
- To liaise with multi-professional teams and other agencies to ensure good outcomes for clients.
- To adapt the approach used to take account of clients/carers individual circumstances and to feedback to relevant clinician. These may involve complex, unpredictable and difficult situations e.g. challenging behaviours, family dynamics or mental health needs.
- To feedback, monitor and update on the progress and needs of clients/carers to the relevant clinical staff.
- To write and maintain accurate and comprehensive records in line with City Care Policy and procedures.
Organisational
- To comply with health and safety requirements and to maintain and adhere to the organisations policies and procedures.
- To undertake administrative, clerical and housekeeping duties to promote good practice and organisation within the team.
- To ensure effective use of time and organisational skills to maintain a range of activities which may require flexibility at short notice.
- To maintain appropriate statistical returns in line with CityCare and Legal requirements. This will involve data entry and storage in paper and/or computer format.
- To assist in the organisation of home assessment visits and accompany the clinician when necessary.
- To actively contribute to the promotion and marketing of the service.
- To plan and prioritise own workload.
- To assist with induction of new staff including taking basic training sessions
Education and Development
- To attend organised training sessions and complete all relevant competences within agreed time frames.
- To be involved in appraisal systems, clinical supervision, and be active in identifying aims and objectives for personal development in line with City care Policy.
- To keep an up to date CPD portfolio.
- To assist in the training and development of others (new members of staff, new RSWs, students and visitors to the service).
- To keep up to date in basic IT skills in line with the data collection records.
- To participate in appropriate in service training and individual learning with specific and measurable outcomes.
- To undertake any other duties that may be reasonably required by clinicians.
Person Specification
Qualifications
Essential
- Completion of a basic education.
- Desire to, or working towards NVQ level 2 in Health and Social Care.
Desirable
- NVQ level 2 (Care or Health) or equivalent, or equivalent competency framework
Special Requirements
Essential
- All appointments are subject to satisfactory medical clearance and the ability to cope with the demands of the role.
- This post requires shift working between 7am -10pm 5 days over 7 including weekend and bank holidays.
- Full driving licence, own transport and the ability to travel between locations.
Experience
Essential
- Experience of working with older people. This could include substantial voluntary work or work in a related field e.g. housing.
- Experience of record keeping and I.T.
- Awareness of Health and Safety.
Desirable
- Experience of multidisciplinary team working, knowledge of equipment, adaptations, and all ADL.
- Experience managing own work in a team setting
Knowledge and skills
Essential
- Basic understanding of community care objectives and practices.
- Awareness of rehabilitation and promoting independence.
- Understanding of and commitment to supporting equality and valuing diversity.
- Good written and verbal communication skills.
- Good interpersonal skills.
- Ability to work under direction and guidance of clinical / senior staff.
- Ability to prioritise and plan workload.
- Ability to contribute to team working.
- Ability to work autonomously and demonstrate initiative.
Desirable
- Awareness of the main issues in service delivery affecting citizens
- Understanding of the role of intermediate care.
- Basic understanding of the roles of the members of the M.D.T.
- Assertiveness, effective delegation skills
Person Specification
Qualifications
Essential
- Completion of a basic education.
- Desire to, or working towards NVQ level 2 in Health and Social Care.
Desirable
- NVQ level 2 (Care or Health) or equivalent, or equivalent competency framework
Special Requirements
Essential
- All appointments are subject to satisfactory medical clearance and the ability to cope with the demands of the role.
- This post requires shift working between 7am -10pm 5 days over 7 including weekend and bank holidays.
- Full driving licence, own transport and the ability to travel between locations.
Experience
Essential
- Experience of working with older people. This could include substantial voluntary work or work in a related field e.g. housing.
- Experience of record keeping and I.T.
- Awareness of Health and Safety.
Desirable
- Experience of multidisciplinary team working, knowledge of equipment, adaptations, and all ADL.
- Experience managing own work in a team setting
Knowledge and skills
Essential
- Basic understanding of community care objectives and practices.
- Awareness of rehabilitation and promoting independence.
- Understanding of and commitment to supporting equality and valuing diversity.
- Good written and verbal communication skills.
- Good interpersonal skills.
- Ability to work under direction and guidance of clinical / senior staff.
- Ability to prioritise and plan workload.
- Ability to contribute to team working.
- Ability to work autonomously and demonstrate initiative.
Desirable
- Awareness of the main issues in service delivery affecting citizens
- Understanding of the role of intermediate care.
- Basic understanding of the roles of the members of the M.D.T.
- Assertiveness, effective delegation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
