Rehabilitation Support Worker

Job description

Job responsibilities

To work with the at home teams to implement rehabilitation and ongoing care programmes to people referred to the urgent care and Reablement service.

To carry out goal focused programmes designed by the clinical team with the aim of maintaining people at home or returning people to their own home after a period of hospitalisation, illness or not coping.

To provide any essential care to maintain a persons health and wellbeing and feedback to the team regarding ongoing care needs.

The post holder will receive regular supervision from an appropriate member of the team.

Dimensions

This post has no budgetary responsibility; however the post holder is responsible for demonstrating cost consciousness.

You will be required to work across different bases and community settings which may include clients own home, residential or nursing homes or hospital

Work with a variable caseload allocated on a daily basis.

You will be required to complete all essential training in accordance with

CityCare policy and procedures plus any other identified training.

Key Responsibilities

Clinical

To undertake rehabilitation and evaluation of clients care programmes working either:

• Alongside a clinician.
• Independently in consultation with a senior member of the team.
• To use skills in motivation, negotiation and facilitation to achieve desired outcomes.
• To occasionally provide and fit equipment following an emergency or crisis intervention and assessment from a qualified member of staff.
• To educate clients and their carers, under the guidance of a qualified member of staff in the safe and correct use of equipment.
• To work in a variety of settings that may include clients own homes and care homes.
• To ensure effective communication and exchange of information with clients/carers through direct contact, written communication and telephone contact.
• To liaise with multi-professional teams and other agencies to ensure good outcomes for clients.
• To adapt the approach used to take account of clients/carers individual circumstances and to feedback to relevant clinician. These may involve complex, unpredictable and difficult situations e.g. challenging behaviours, family dynamics or mental health needs.
• To feedback, monitor and update on the progress and needs of clients/carers to the relevant clinical staff.
• To write and maintain accurate and comprehensive records in line with

City Care Policy and procedures.

Organisational

To comply with health and safety requirements and to maintain and adhere to the organisations policies and procedures.

To undertake administrative, clerical and housekeeping duties to promote good practice and organisation within the team.

To ensure effective use of time and organisational skills to maintain a range of activities which may require flexibility at short notice.

To maintain appropriate statistical returns in line with CityCare and Legal requirements. This will involve data entry and storage in paper and/or computer format.

To assist in the organisation of home assessment visits and accompany the clinician when necessary.

To actively contribute to the promotion and marketing of the service.

To plan and prioritise own workload.

To assist with induction of new staff including taking basic training sessions

Education and Development

To attend organised training sessions and complete all relevant competences within agreed time frames.

To be involved in appraisal systems, clinical supervision, and be active in identifying aims and objectives for personal development in line with City care Policy.

To keep an up to date CPD portfolio.

To assist in the training and development of others (new members of staff, new RSWs, students and visitors to the service).

To keep up to date in basic IT skills in line with the data collection records.

To participate in appropriate in service training and individual learning with specific and measurable outcomes.

To undertake any other duties that may be reasonably required by clinicians.

Communications & Relationships

Internal

To manage complex, sensitive and/or difficult information via a variety of means.

To communicate effectively within the MDT, showing a comprehensive understanding of the roles of team members.

External

To communicate effectively in various ways with a wide variety of people from diverse settings and backgrounds.

To participate in meetings and plans to develop the service across Nottingham

To use advanced communication skills to manage conflict and gain co-operation to achieve the best outcomes.

To accept responsibility for media presentations both written and visual in bothpromoting CityCares image and dealing with media responses and through the direct marketing of CityCare services.

Person Specification

Qualifications

Essential

• Completion of a basic education in reading, writing and numeracy.
• NVQ level II in Health or Social Care or equivalent

Desirable

• NVQ level 3 (Care or Health) or equivalent competency framework

Experience

Essential

• Experience of working in a health or social care setting older people. This could include substantial voluntary work or work in a related field
• Experience of record keeping

Desirable

• Experience of working with adults with health and social care needs
• Experience of working with carers and families.
• Experience of multidisciplinary team working
• Experience managing own work in a team setting

Knowledge and Skills

Essential

• Basic understanding of care in the community.
• Basic understanding of the role of health promotion. Awareness of reablement and promoting independence
• Understanding of and commitment to supporting equality and valuing diversity.
• Understanding of health and Safety
• Good written and verbal communication skills
• Good interpersonal skills
• Ability to prioritise and plan workload
• Ability to contribute to team working
• Ability to work autonomously and demonstrate initiative.
• Good IT skills
• Ability to remain calm under pressure

Desirable

• Ability to undertake rehabilitation and/or reablement programmes independently.
• Ability to work in partnership with patients/service users and carers
• Ability to manage caseload independently

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Dragon Court

1 Woolsthorpe Close

Nottingham

NG8 3JD

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)