Nottingham CityCare Partnership CIC

Head of Medicines Management

Information:

This job is now closed

Job summary

Nottingham City Care have an exciting opportunity for a registered Pharmacist to take on the role of Head of medicines management. This is a 9 month post to cover maternity leave.

As the Head of medicines management at CityCare you will interact and provide expert guidance to a range of staff from all professional groups in order to improve quality and patient safety. This job will provide the vital role of Medication Safety Officer (MSO) across the organisation, ensuring consistent and collaborative approach is taken within the medication safety agenda.

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

Main duties of the job

To lead on all aspects of medication safety and governance, providing highly specialised pharmaceutical advice relating to the safer use of medicines within CityCare

To act as the Medication Safety Officer for CityCare, implementing and co-ordinating national patient safety alerts and improvement strategies.

Develop, undertake, and supervise medicines management audits within services and within specified location to encourage them to critically appraise their current practice and adopt best practice standards.

Facilitate the development of consistent standards of practice and policies in line with legislation, best practice, local and national guidelines.

Respond to queries and incidents related to medicines and offer suitable advice and support.

Manage and support the technician role. This will include work prioritisation, on-going support, supervision and monitoring of technician work.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact Human Resources on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

13 May 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

B9826-PATH-6032

Job locations

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR


Job description

Job responsibilities

As the organisational expert act as ambassador in the promotion of high quality, cost effective and evidence-based medicines management. Ensuring appropriate handling of medicines across the organisation and system/ partners include the provision of specialist advice, evidence-based advice on all aspects of medicines and their use.

To ensure compliance with all legal and regulatory medicines handling requirements, utilising complex knowledge of medicines management.

To lead on the medicines management optimisation agenda for the organisation, promoting safe, effective, and legal medicines use and handling at all levels of the organisation, and across all clinical teams, partners and commissioners.

To be the lead medicines professional within the Quality and Safety team, ensuring the delivery of core medicines governance work in terms of Medicines safety, Incidents/risks, Audits, Policies/SOPs, Documentation, advice.

As the organisational expert on medicines management, undertake the role of Medicines Safety Officer by planning, prioritising, and reviewing medicines management activity across CityCare and where it interlinks with its partners ensuring safe management of medicines.

To manage the medicines management team workload and pharmacy technician led activities.

To manage the organisations medicines team workload, including service development work and projects within specific clinical teams. To work with managers and clinical teams regarding medicines processes and policy, balancing risks and operational restrictions.

To provide advice to managers and clinical teams, considering service

To be the organisations expert on Controlled drugs, to liaise with the Controlled Drugs Accountable Officer and participate in the CD LIN.

Utilising expert knowledge to lead on the delivery of effective and evidence-based medicines information/communication, education, training and competency assessments in a variety of forms by fully engaging with relevant groups including the ICB, Partners and CityCare to ensure all relevant clinical teams and services are working to the same standards.

To be the development pharmacist for the development and review of PGDs for the organisation and provide professional input into the assurance and approval processes for these. Ensuring all medicines management activity falling within CityCares remit including anything connected with partners meets the standards required of PGDs

To provide support to all the NMPs within the organisation, from a clinical, professional, legal and operational perspective, including participation in NMP education forums. To provide prescribing analysis at an individual, team and organisational and partners level, and monitor this data in terms of formulary compliance and prescribing budgets/medicines costs. To contribute to the education, training and competency assessment of NMPs

Key Responsibilities

The post holder will lead on all medicines safety, optimisation and handling processes within the organisation as detailed below.

Medicines leadership

Medicines optimisation work planning

To lead on the development of the Medicines Optimisation agenda within the organisation, and to manage the overall medicines workstreams for the organisation.

To provide strong leadership on medicines to all elements of the organisation, including the Quality and safety team, Workforce development, all clinical services in adults and childrens divisions.

To take the lead on medicines safety initiatives and planning.

Represent CityCare at local, regional or national medicines meetings.

To represent Citycare at various local, regional and national medicines meetings as required, such as the regional MSO meetings, CD LIN, Area Prescribing committee.

Governance Medicines safety officer

To undertake the responsibilities and duties of the Medicines Safety Officer as stipulated in current guidance.

To liaise and network with other MSOs in similar organisations.

Facilitate the implementation of recommendations in national guidance e.g.: NICE guidance, NPSA alerts and local clinical guidelines and co-ordinate this activity across the locality. Advise and monitor adherence to these guidelines.

Incidents/Risks

To support teams when medicines incidents occur, with advice and guidance.

To collate and categorise all medicines incidents and produce reports summarising themes and actions required for various stakeholders.

To liaise with Quality and safety colleagues and clinical teams to support changes to clinical practice and policies/procedures following on from incidents, including the dissemination of learning.

To collaborate with the CityCare Clinical Governance leads and structure to ensure rational prescribing and best practice re protocols and guidelines relating to medicines in the local health community.

Audits

To manage a programme of medicines audits across the organisation, including writing audit plans and reports and supporting action plans.

Develop, undertake and supervise medicines management audits within services and within specified locations to encourage them to critically appraise their current practice and adopt best practice standards

To manage medicines handling audits within health centre bases.

Policies / SOPs

To facilitate the development of consistent standards of practice and polices in line with legislation, best practice, local and national guidelines.

To participate in multidisciplinary groups producing written guidance

To liaise with secondary care to promote and ensure seamless care of patients across the interface.

To support the business and clinical teams to develop suitable clinical processes, care plans and templates within SystmOne

Advice

To respond to queries and incidents related to medicines, and offer suitable advice and support

To advise on the safe handling of medicines in a variety of clinical services

To advise on the legal and professional handling of medicines in a variety of services, and during periods of service development and change

Medicines team workload management Medicines technicians led services.

To manage and support the technicians in their work on a regular basis. This will include work prioritisation, ongoing support, supervision, and monitoring of the technicians work.

Lead on the development of new medicines related services, including development of related guidance and protocols.

Medicines projects within other clinical services, and service development

To provide clinical advice for the development of new services, or changes within existing services, related to medicines handling and safety.

To advise on medicines processes across multiple clinical services, across adults and childrens, urgent care centre, including out of hours.

Medicines information and training Newsletters / alerts

To produce newsletters and medicines alerts in response to local, regional and national medicines

Intranet

To manage the content and structure of the Medicines management intranet to make this a useful resource for all staff within the organisation.

Medicines information enquiries

To respond to medicines information queries of a clinical nature, either general or related to specific patients.

To respond to enquiries regarding the handling of medicines for service development purposes.

Training

Lead on the development and provision of evidence-based medicines training for health and social care staff within the organisation, via face to face, written or online means.

Lead on the development of suitable competency assessments for health and social care staff within the organisation

PGDs Development group pharmacist

To act as the development pharmacist in collaboration with nursing and medical colleagues in the development of PGDs for use within the organisation. This will include clinically reviewing existing PGDs, assessing the need for new PGDs, and writing new PGDs as required.

Active member of regional PGD group

To act as the pharmacist representative for the organisation at the PGD assurance and authorisation group. This will include presenting PGDs developed by City care and reviewing and providing feedback on PGDs developed by other organisations.

The post holder will also participate in the governance activities of this group, contribute to the development of templates, policies and processes, and in the work planning and prioritisation.

NMPs NMP support role

To contribute to the development of prescribing policy and attend/organise meetings relevant to role.

To provide advice to NMPs on specific prescribing and clinical issues

To support the development of robust tools to record and monitor prescribing in SystmOne

NMP education forums

Post holder will be a key member of the NMP working group to develop a suitable NMP training programme.

Post holder will deliver training relevant to NMPs at this regular NMP education session.

Prescribing analysis

Post holder will support the clinical analysis of Citycares prescribing data at an individual, team and organisational level.

Post holder will support managers to interpret the clinical prescribing data for their team.

Post holder will review the prescribing data in relation to local formulary compliance and in terms of medicines safety metrics.

Budgetary considerations

Post holder will monitor the prescribing costs generated on an organisational and service level, suggest medicines changes which would reduce prescribing spend.

The post holder will manage the costs associated with medicines stocks held across the clinical services, including PGD medicines.

Job description

Job responsibilities

As the organisational expert act as ambassador in the promotion of high quality, cost effective and evidence-based medicines management. Ensuring appropriate handling of medicines across the organisation and system/ partners include the provision of specialist advice, evidence-based advice on all aspects of medicines and their use.

To ensure compliance with all legal and regulatory medicines handling requirements, utilising complex knowledge of medicines management.

To lead on the medicines management optimisation agenda for the organisation, promoting safe, effective, and legal medicines use and handling at all levels of the organisation, and across all clinical teams, partners and commissioners.

To be the lead medicines professional within the Quality and Safety team, ensuring the delivery of core medicines governance work in terms of Medicines safety, Incidents/risks, Audits, Policies/SOPs, Documentation, advice.

As the organisational expert on medicines management, undertake the role of Medicines Safety Officer by planning, prioritising, and reviewing medicines management activity across CityCare and where it interlinks with its partners ensuring safe management of medicines.

To manage the medicines management team workload and pharmacy technician led activities.

To manage the organisations medicines team workload, including service development work and projects within specific clinical teams. To work with managers and clinical teams regarding medicines processes and policy, balancing risks and operational restrictions.

To provide advice to managers and clinical teams, considering service

To be the organisations expert on Controlled drugs, to liaise with the Controlled Drugs Accountable Officer and participate in the CD LIN.

Utilising expert knowledge to lead on the delivery of effective and evidence-based medicines information/communication, education, training and competency assessments in a variety of forms by fully engaging with relevant groups including the ICB, Partners and CityCare to ensure all relevant clinical teams and services are working to the same standards.

To be the development pharmacist for the development and review of PGDs for the organisation and provide professional input into the assurance and approval processes for these. Ensuring all medicines management activity falling within CityCares remit including anything connected with partners meets the standards required of PGDs

To provide support to all the NMPs within the organisation, from a clinical, professional, legal and operational perspective, including participation in NMP education forums. To provide prescribing analysis at an individual, team and organisational and partners level, and monitor this data in terms of formulary compliance and prescribing budgets/medicines costs. To contribute to the education, training and competency assessment of NMPs

Key Responsibilities

The post holder will lead on all medicines safety, optimisation and handling processes within the organisation as detailed below.

Medicines leadership

Medicines optimisation work planning

To lead on the development of the Medicines Optimisation agenda within the organisation, and to manage the overall medicines workstreams for the organisation.

To provide strong leadership on medicines to all elements of the organisation, including the Quality and safety team, Workforce development, all clinical services in adults and childrens divisions.

To take the lead on medicines safety initiatives and planning.

Represent CityCare at local, regional or national medicines meetings.

To represent Citycare at various local, regional and national medicines meetings as required, such as the regional MSO meetings, CD LIN, Area Prescribing committee.

Governance Medicines safety officer

To undertake the responsibilities and duties of the Medicines Safety Officer as stipulated in current guidance.

To liaise and network with other MSOs in similar organisations.

Facilitate the implementation of recommendations in national guidance e.g.: NICE guidance, NPSA alerts and local clinical guidelines and co-ordinate this activity across the locality. Advise and monitor adherence to these guidelines.

Incidents/Risks

To support teams when medicines incidents occur, with advice and guidance.

To collate and categorise all medicines incidents and produce reports summarising themes and actions required for various stakeholders.

To liaise with Quality and safety colleagues and clinical teams to support changes to clinical practice and policies/procedures following on from incidents, including the dissemination of learning.

To collaborate with the CityCare Clinical Governance leads and structure to ensure rational prescribing and best practice re protocols and guidelines relating to medicines in the local health community.

Audits

To manage a programme of medicines audits across the organisation, including writing audit plans and reports and supporting action plans.

Develop, undertake and supervise medicines management audits within services and within specified locations to encourage them to critically appraise their current practice and adopt best practice standards

To manage medicines handling audits within health centre bases.

Policies / SOPs

To facilitate the development of consistent standards of practice and polices in line with legislation, best practice, local and national guidelines.

To participate in multidisciplinary groups producing written guidance

To liaise with secondary care to promote and ensure seamless care of patients across the interface.

To support the business and clinical teams to develop suitable clinical processes, care plans and templates within SystmOne

Advice

To respond to queries and incidents related to medicines, and offer suitable advice and support

To advise on the safe handling of medicines in a variety of clinical services

To advise on the legal and professional handling of medicines in a variety of services, and during periods of service development and change

Medicines team workload management Medicines technicians led services.

To manage and support the technicians in their work on a regular basis. This will include work prioritisation, ongoing support, supervision, and monitoring of the technicians work.

Lead on the development of new medicines related services, including development of related guidance and protocols.

Medicines projects within other clinical services, and service development

To provide clinical advice for the development of new services, or changes within existing services, related to medicines handling and safety.

To advise on medicines processes across multiple clinical services, across adults and childrens, urgent care centre, including out of hours.

Medicines information and training Newsletters / alerts

To produce newsletters and medicines alerts in response to local, regional and national medicines

Intranet

To manage the content and structure of the Medicines management intranet to make this a useful resource for all staff within the organisation.

Medicines information enquiries

To respond to medicines information queries of a clinical nature, either general or related to specific patients.

To respond to enquiries regarding the handling of medicines for service development purposes.

Training

Lead on the development and provision of evidence-based medicines training for health and social care staff within the organisation, via face to face, written or online means.

Lead on the development of suitable competency assessments for health and social care staff within the organisation

PGDs Development group pharmacist

To act as the development pharmacist in collaboration with nursing and medical colleagues in the development of PGDs for use within the organisation. This will include clinically reviewing existing PGDs, assessing the need for new PGDs, and writing new PGDs as required.

Active member of regional PGD group

To act as the pharmacist representative for the organisation at the PGD assurance and authorisation group. This will include presenting PGDs developed by City care and reviewing and providing feedback on PGDs developed by other organisations.

The post holder will also participate in the governance activities of this group, contribute to the development of templates, policies and processes, and in the work planning and prioritisation.

NMPs NMP support role

To contribute to the development of prescribing policy and attend/organise meetings relevant to role.

To provide advice to NMPs on specific prescribing and clinical issues

To support the development of robust tools to record and monitor prescribing in SystmOne

NMP education forums

Post holder will be a key member of the NMP working group to develop a suitable NMP training programme.

Post holder will deliver training relevant to NMPs at this regular NMP education session.

Prescribing analysis

Post holder will support the clinical analysis of Citycares prescribing data at an individual, team and organisational level.

Post holder will support managers to interpret the clinical prescribing data for their team.

Post holder will review the prescribing data in relation to local formulary compliance and in terms of medicines safety metrics.

Budgetary considerations

Post holder will monitor the prescribing costs generated on an organisational and service level, suggest medicines changes which would reduce prescribing spend.

The post holder will manage the costs associated with medicines stocks held across the clinical services, including PGD medicines.

Person Specification

Qualifications

Essential

  • Pharmacist registered with GPhC
  • Postgraduate qualification in a pharmaceutical subject
  • Evidence of postgraduate commitment to continuing professional development

Desirable

  • Membership of RPS
  • Independent Pharmacist prescriber

Experience

Essential

  • Relevant post-registration experience to include broad clinical/ pharmaceutical experience.
  • Experience of elements of Quality and safety work
  • Writing and/or implementing medicines management related policies, systems, processes, and documentation
  • Writing and analysing medicines audits
  • Advising on medicines management related governance issues
  • Managing and Supervising others
  • Experience of project work within multi-disciplinary teams
  • Giving proactive prescribing and medicines management advice
  • Multidisciplinary working
  • Education, staff training and competency assessments
  • Team work planning
  • PGD writing and review.

Desirable

  • Incident and risk management
  • Experience working in community healthcare services.
  • Evidence of leadership experience or qualification
  • Working in both secondary and primary care
  • Medicines Safety Officer role
  • Working with NMPs in a supporting role
  • Experience of developing training in different formats
  • Prescribing analysis
  • Managing budgets

Skills and Attributes

Essential

  • Broad clinical and pharmaceutical knowledge including legal and regulatory elements.
  • Knowledge of NHS initiatives and how they relate to pharmacy and medicines management.
  • Knowledge of medicines optimisation agenda
  • Knowledge and experience using evidence-based medicines resources and information
  • Medicines information skills
  • Critical appraisal skills
  • Excellent Internet, Powerpoint, Word and Excel skills
  • Presentation skills for delivery of training.
  • Excellent verbal and written communication skills
  • Ability to write audits and and review results.
  • Able to work effectively in a team, supporting others and challenging colleagues views and attitudes when necessary.
  • Able assess a situation, set priorities and problem solve quickly and effectively.
  • Ability to develop and implement strategies.
  • Report writing and presentation skills.
  • Ability to plan and prioritise.
  • Professional credibility and confidence
  • Ability to establish and maintain effective working relationships with a wide range of healthcare professionals.

Desirable

  • Prescribing data analysis skills: Ability to access and analyse epact.net and ePACT2 data.
  • Awareness of a wide variety of specialist community clinical teams and services
  • Experience of SystemOne
  • Managing change in a complex environment

Special Requirements

Essential

  • All appointments are subject to satisfactory occupational health clearance and DBS clearance.
  • Ability to be flexible over hours worked within contracted hours to meet the needs of the service.
  • Full driving licence and the ability to travel between locations.
Person Specification

Qualifications

Essential

  • Pharmacist registered with GPhC
  • Postgraduate qualification in a pharmaceutical subject
  • Evidence of postgraduate commitment to continuing professional development

Desirable

  • Membership of RPS
  • Independent Pharmacist prescriber

Experience

Essential

  • Relevant post-registration experience to include broad clinical/ pharmaceutical experience.
  • Experience of elements of Quality and safety work
  • Writing and/or implementing medicines management related policies, systems, processes, and documentation
  • Writing and analysing medicines audits
  • Advising on medicines management related governance issues
  • Managing and Supervising others
  • Experience of project work within multi-disciplinary teams
  • Giving proactive prescribing and medicines management advice
  • Multidisciplinary working
  • Education, staff training and competency assessments
  • Team work planning
  • PGD writing and review.

Desirable

  • Incident and risk management
  • Experience working in community healthcare services.
  • Evidence of leadership experience or qualification
  • Working in both secondary and primary care
  • Medicines Safety Officer role
  • Working with NMPs in a supporting role
  • Experience of developing training in different formats
  • Prescribing analysis
  • Managing budgets

Skills and Attributes

Essential

  • Broad clinical and pharmaceutical knowledge including legal and regulatory elements.
  • Knowledge of NHS initiatives and how they relate to pharmacy and medicines management.
  • Knowledge of medicines optimisation agenda
  • Knowledge and experience using evidence-based medicines resources and information
  • Medicines information skills
  • Critical appraisal skills
  • Excellent Internet, Powerpoint, Word and Excel skills
  • Presentation skills for delivery of training.
  • Excellent verbal and written communication skills
  • Ability to write audits and and review results.
  • Able to work effectively in a team, supporting others and challenging colleagues views and attitudes when necessary.
  • Able assess a situation, set priorities and problem solve quickly and effectively.
  • Ability to develop and implement strategies.
  • Report writing and presentation skills.
  • Ability to plan and prioritise.
  • Professional credibility and confidence
  • Ability to establish and maintain effective working relationships with a wide range of healthcare professionals.

Desirable

  • Prescribing data analysis skills: Ability to access and analyse epact.net and ePACT2 data.
  • Awareness of a wide variety of specialist community clinical teams and services
  • Experience of SystemOne
  • Managing change in a complex environment

Special Requirements

Essential

  • All appointments are subject to satisfactory occupational health clearance and DBS clearance.
  • Ability to be flexible over hours worked within contracted hours to meet the needs of the service.
  • Full driving licence and the ability to travel between locations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR


Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR


Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Executive PA

Helen Fletcher

Helen.fletcher37@nhs.net

Details

Date posted

13 May 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

B9826-PATH-6032

Job locations

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR


Supporting documents

Privacy notice

Nottingham CityCare Partnership CIC's privacy notice (opens in a new tab)