Job summary
This is an exciting
time to join the People Team at CityCare as we look to support the
implementation of a recent restructuring of clinical services into Care
Groups.
We need an
experienced HR professional to take on the considerable challenge of ensuring
that the HR Business Partner support we offer to one of our newly established
Care Group triumvirates is effective.
So, if you are a
passionate, values driven, MICPD able to evidence that you have operated
successfully at a HR officer level advising busy managers in a public sector
organisation with a diverse workforce, this might well be the best next step
in your career and we look forward to receiving an application from you.
If you feel that an
informal discussion about the role would be helpful, please contact Roger
Nielson, AD (People) at roger.nielson@nhs.net before the closing date.
NB: Previous applicants need not
re-apply.
Main duties of the job
Please refer to the attached Job Description and Person Specification for full details.
Please also find attached, the below supporting information provided for your information:
- NCCP Care Group Split
- NCCP HRBP Information
- NHS Just Culture Guide
About us
We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.
CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.
CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact Human Resources on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.
Job description
Job responsibilities
Job Purpose
Working to CityCare's adopted HR Business Partner model, to:
- Actively support the members of the clinical service leadership team of a designated Care Group in all matters of local workforce strategy, organisation design, staff development and people performance improvement.
- Lead a small team of HR staff.
- As required, support the Deputy Director of People and peer colleagues in delivering assigned elements of the CityCare wide people plan.
- Work resiliently in helping achieve a culture of demonstrable continuous improvement in the quality of the services provided by the People Services Directorate.
Dimensions
- The HR Business Partner will be expected to work effectively with senior service leaders, ensuring that workforce management good practice is embedded in all aspects of day to day management practice and behaviours. The development of local workforce plans and monitoring their implementation will be a key responsibility.
- Extensive and comprehensive HR knowledge of employment law and practical operational HR expertise, with an evidenced track record of achievement and positive personal impact in a complex public sector organisation. The postholder must be able to manage complex relationships with stakeholders from a just culture perspective and with a knowledgeable, diplomatic and solution focused approach.
- Must be CIPD qualified and have a firm grasp of how to deal with balancing a genuine workforce well being focus with the pressures arising from delivering more services with fewer staff.
Key Responsibilities
- Work in partnership with the senior clinical service leads (and Finance BP) of a designated Care Group on local strategies and action plans to attain and maintain performance levels within organisations thresholds with regard to all workforce related KPIs;
- Ensure that CityCare's adopted HR Business Partner protocol is actively locally applied in practice;
- Professionally manage a small HR Team to recognised good management practice standards;
- Ensure that realistic local workforce plans are in place, fully reflecting corporate workforce targets (in particular those relating to changing workforce diversity). Participates in all aspects of (annual) service / business planning and staffing budget development;
- Provide expert advice and guidance in all employee relations cases, ensuring adherence to CityCare policies and legislation and that all cases are actively managed to the earliest possible conclusion;
- Promote / catalyse work within the designated Care Group (and, as necessary, corporately) reviewing and modernising the workforce, including supporting / leading workforce change projects;
- Continue to grow CityCare's existing positive employee relations approach, reinforcing the importance of having strong and effective partnerships between managers, clinicians, staff and their staff side representatives, utilising established frameworks for consultation and negotiation;
- Ensure all local management of change processes are properly approved and professionally fully delivered and the impact subsequently tracked.
- Maximise the effectiveness of local use made of workforce data.
- Represent the Care Group or People Services Division at internal or external meetings or events as required.
- Ensure local managers / clinical leaders are kept abreast of changes in employment legislation and organisational policy, procedures & practices.
- To ensure appropriate provision of ad hoc HR related training to staff at all levels within the service and corporate areas as required. This will involve designing, delivering and evaluating training provided at a senior level and ensuring provision is made for necessary training to other levels of staff.
People Service Division specific
- Lead allocated HR staff in the same professional way the postholder expects to be managed.
- Contribute to ensuring the effectiveness of all aspects of the People Services Division wide management arrangements put in place by the Deputy Director of People.
- Undertake a portfolio of corporate work, including that generated from participation in Integrated Care System workforce meetings.
- Participate fully in a variety of organisational wide committees and groups including the Trade Union Partnership Forum, People Steering Board and supporting sub-groups.
- Represent and/or deputise for the Deputy Director of People as required.
- Carry out any other reasonable duties assigned to the post holder by the Deputy Director of People.
Job description
Job responsibilities
Job Purpose
Working to CityCare's adopted HR Business Partner model, to:
- Actively support the members of the clinical service leadership team of a designated Care Group in all matters of local workforce strategy, organisation design, staff development and people performance improvement.
- Lead a small team of HR staff.
- As required, support the Deputy Director of People and peer colleagues in delivering assigned elements of the CityCare wide people plan.
- Work resiliently in helping achieve a culture of demonstrable continuous improvement in the quality of the services provided by the People Services Directorate.
Dimensions
- The HR Business Partner will be expected to work effectively with senior service leaders, ensuring that workforce management good practice is embedded in all aspects of day to day management practice and behaviours. The development of local workforce plans and monitoring their implementation will be a key responsibility.
- Extensive and comprehensive HR knowledge of employment law and practical operational HR expertise, with an evidenced track record of achievement and positive personal impact in a complex public sector organisation. The postholder must be able to manage complex relationships with stakeholders from a just culture perspective and with a knowledgeable, diplomatic and solution focused approach.
- Must be CIPD qualified and have a firm grasp of how to deal with balancing a genuine workforce well being focus with the pressures arising from delivering more services with fewer staff.
Key Responsibilities
- Work in partnership with the senior clinical service leads (and Finance BP) of a designated Care Group on local strategies and action plans to attain and maintain performance levels within organisations thresholds with regard to all workforce related KPIs;
- Ensure that CityCare's adopted HR Business Partner protocol is actively locally applied in practice;
- Professionally manage a small HR Team to recognised good management practice standards;
- Ensure that realistic local workforce plans are in place, fully reflecting corporate workforce targets (in particular those relating to changing workforce diversity). Participates in all aspects of (annual) service / business planning and staffing budget development;
- Provide expert advice and guidance in all employee relations cases, ensuring adherence to CityCare policies and legislation and that all cases are actively managed to the earliest possible conclusion;
- Promote / catalyse work within the designated Care Group (and, as necessary, corporately) reviewing and modernising the workforce, including supporting / leading workforce change projects;
- Continue to grow CityCare's existing positive employee relations approach, reinforcing the importance of having strong and effective partnerships between managers, clinicians, staff and their staff side representatives, utilising established frameworks for consultation and negotiation;
- Ensure all local management of change processes are properly approved and professionally fully delivered and the impact subsequently tracked.
- Maximise the effectiveness of local use made of workforce data.
- Represent the Care Group or People Services Division at internal or external meetings or events as required.
- Ensure local managers / clinical leaders are kept abreast of changes in employment legislation and organisational policy, procedures & practices.
- To ensure appropriate provision of ad hoc HR related training to staff at all levels within the service and corporate areas as required. This will involve designing, delivering and evaluating training provided at a senior level and ensuring provision is made for necessary training to other levels of staff.
People Service Division specific
- Lead allocated HR staff in the same professional way the postholder expects to be managed.
- Contribute to ensuring the effectiveness of all aspects of the People Services Division wide management arrangements put in place by the Deputy Director of People.
- Undertake a portfolio of corporate work, including that generated from participation in Integrated Care System workforce meetings.
- Participate fully in a variety of organisational wide committees and groups including the Trade Union Partnership Forum, People Steering Board and supporting sub-groups.
- Represent and/or deputise for the Deputy Director of People as required.
- Carry out any other reasonable duties assigned to the post holder by the Deputy Director of People.
Person Specification
Experience
Essential
- Experience of complex employee relations case working in a public sector, multi-disciplinary organisation with diverse workforce.
- Experience of using and advising on the use of workforce information to identify both problems & response initiatives.
- Extensive experience of providing expert HR advice to managers (and dealing with those who do not think they need to listen).
- Evidence of bringing about change through managers.
- Experience of direct participation in complex workforce focused projects.
- Experience of working successfully with staff side / trades union representatives.
- Experience of leading workforce policy development.
Knowledge and skills
Essential
- Understanding of the national NHS agenda and the related expectations of HR professionals.
- Understanding of what organisational culture is and HRs role in influencing it.
- Understanding of the principles of successful change management.
- Thorough understanding of UK employment legislation.
- Understanding of job evaluation and its link to Agenda for Change terms and conditions of service.
- Ability to form positive relationships at all levels.
- Political and emotional awareness.
- Ability to manage a small team.
- Project Management skills.
- Competent in the use of Microsoft Office.
- Ability to present ideas and proposals succinctly.
- Ability to communicate effectively in writing, and verbally, with both individuals and groups.
- Ability to design, deliver and facilitate training interventions to all levels of staff.
- Understanding of how to promote employee diversity in the workplace.
Values & Behaviours
Essential
- Understanding of what good workforce management practices look like & committed to delivering them.
- Ability to lead on a programme of work to support the delivery of a people strategy.
- Understanding of a just culture and why it is important to CityCare.
- Able to work across organisational boundaries.
- Values diversity and difference and understands why aiming to have a representative workforce is important.
- Works well with others, is positive and understands the importance of organisational learning.
- Constantly looks to improve what they do, seeking out workplace innovation.
- Demonstrably understands the practicalities of a service transformation agenda.
- Actively develops themselves and supports others to do the same.
Qualifications
Essential
- Minimum of Member status of the Chartered Institute of Personnel and Development (MCIPD)
- Educated to degree level, or equivalent qualification, or equivalent experience.
Special requirements
Essential
- Ability to be flexible over hours worked within contracted hours to meet the needs of the service
- Ability to work autonomously and able to lead and coordinate workloads
- Ability to manage conflicting priorities and adapt to meet new demands
- Prepared to travel between CityCare locations as required to meet the needs of the role, often at short notice
Person Specification
Experience
Essential
- Experience of complex employee relations case working in a public sector, multi-disciplinary organisation with diverse workforce.
- Experience of using and advising on the use of workforce information to identify both problems & response initiatives.
- Extensive experience of providing expert HR advice to managers (and dealing with those who do not think they need to listen).
- Evidence of bringing about change through managers.
- Experience of direct participation in complex workforce focused projects.
- Experience of working successfully with staff side / trades union representatives.
- Experience of leading workforce policy development.
Knowledge and skills
Essential
- Understanding of the national NHS agenda and the related expectations of HR professionals.
- Understanding of what organisational culture is and HRs role in influencing it.
- Understanding of the principles of successful change management.
- Thorough understanding of UK employment legislation.
- Understanding of job evaluation and its link to Agenda for Change terms and conditions of service.
- Ability to form positive relationships at all levels.
- Political and emotional awareness.
- Ability to manage a small team.
- Project Management skills.
- Competent in the use of Microsoft Office.
- Ability to present ideas and proposals succinctly.
- Ability to communicate effectively in writing, and verbally, with both individuals and groups.
- Ability to design, deliver and facilitate training interventions to all levels of staff.
- Understanding of how to promote employee diversity in the workplace.
Values & Behaviours
Essential
- Understanding of what good workforce management practices look like & committed to delivering them.
- Ability to lead on a programme of work to support the delivery of a people strategy.
- Understanding of a just culture and why it is important to CityCare.
- Able to work across organisational boundaries.
- Values diversity and difference and understands why aiming to have a representative workforce is important.
- Works well with others, is positive and understands the importance of organisational learning.
- Constantly looks to improve what they do, seeking out workplace innovation.
- Demonstrably understands the practicalities of a service transformation agenda.
- Actively develops themselves and supports others to do the same.
Qualifications
Essential
- Minimum of Member status of the Chartered Institute of Personnel and Development (MCIPD)
- Educated to degree level, or equivalent qualification, or equivalent experience.
Special requirements
Essential
- Ability to be flexible over hours worked within contracted hours to meet the needs of the service
- Ability to work autonomously and able to lead and coordinate workloads
- Ability to manage conflicting priorities and adapt to meet new demands
- Prepared to travel between CityCare locations as required to meet the needs of the role, often at short notice
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
