Bank Administrator

Nottingham CityCare Partnership CIC

This job is now closed

Job summary

An exciting opportunity to work as Bank Administrators to join a bank admin team.

To support services requiring admin support across inner city sites. The role requires the job holder to be presentable, polite, helpful and willing to learn and adapt.

The role will require a variety of admin duties and face to face contact working on busy Health Centre receptions or back-office inputting data and carry out administration work.

This is an excellent opportunity to work for a bank administrative team on a 0 Zero contract, flexibility to cover alternative sites at short notice.

Main duties of the job

The potential candidates must be able to prioritise their workload, remain calm under pressure. Be confident in completing tasks using own initiative. Have an understanding for the need of confidentiality and sensitive issues. Experience of working alone and within a team of a busy environment. To be able to adapt to service requirements. To have good organisational, communication IT and admin skills

You must be confident in completing tasks using own initiative without supervision and have a good understanding of confidentiality and data protection.

Flexibility to travel within the inner city.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact Human Resources on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.

Date posted

18 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro rata for part time

Contract

Bank

Working pattern

Full-time, Part-time, Flexible working

Reference number

B9826-BHCB-6175

Job locations

Bulwell Riverside Health Centre

Main Street

Bulwell

Nottingham

NG6 8QJ

Job description

Job responsibilities

Job Purpose

To provide full administrative support to Managers within Nottingham CityCare Partnership.

Work effectively as part of an administration team.

Dimensions

Ensure team members are aware of own role and any new information for cover arrangements.

To actively participate in Nottingham CityCare Partnership mandatory training and team specific training.

Key Responsibilities

To provide a reception service for all callers and visitors to the centre, dealing with and resolving face to face and telephone queries and passing messages and other information appropriately.

To undertake general clerical duties including but not limited to the collection and distribution of mail, bookings of appointments for clinical sessions, maintaining diaries and follow up procedures.

To provide full administrative support to the Managers on a day to day basis.

To have a good working knowledge of Microsoft outlook.

To have a good working knowledge and experience of Microsoft Office in particular Microsoft Word to produce letters documents to RSA III or equivalent standard and Microsoft Access for developing in house databases.

To be responsible for answering and fielding telephone calls appropriately from a wide variety of sources where there may be barriers to understanding.

To record telephone messages in writing and act promptly if urgent responses are needed.

To accurately collate and input data and produce statistics as and when required.

To maintain diaries, make appointments, arrange meetings etc, as and when required.

To undertake general office procedures including photocopying, filing and the distribution of mail as required.

To implement and update office systems/procedures as required, in collaboration with the team.

To provide administration support for the recruitment process as and when required.

To work effectively as part of a team to provide cover for other administration staff when required and to be flexible regarding working hours to meet the needs of the service.

To be customer focused on behalf of Nottingham CityCare Partnership and ensure that the reception staff are welcoming and helpful to patients, clients and contractors.

Bank to be available at short notice to meet the needs of the service for all services within CityCare.