Navigo Health and Social Care CIC

Support Worker

This job is now closed

Job summary

An exciting opportunity has arisen for a Support Worker position within our Older People's acute services to support our service users with all aspects of their care including activities and personal care.

Main duties of the job

This role focusses on the direct needs of service users by delivering individual treatment plans across boundaries of care.

About us

Hello!

We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.

The whole basis of our work is to deliver services that we would be happy for our own family to use.

We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.

Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.

As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.

Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.

We like to work with forward-thinking people who want to make a difference.

Come and Join us !

Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated.

Should you require any assistance in completing this application due to a disability or other needs please contact navigo.recruitment@nhs.net

Date posted

03 June 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Pay dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B9816-632

Job locations

Tees House

Second Ave

Grimsby

Dn33 1NU

United Kingdom

The Gardens

Second Ave

Grimsby

DN33 2BA

United Kingdom

Job description

Job responsibilities

To provide support, give time to service users within the unit and the community and thus promote recovery. To provide holistic care, taking into account psychosocial and physical healthcare needs of the service user group.

To assist Care Co-ordinator or key worker and service user to assess, plan, implement and evaluate individual care plans and undertake other assessments as required.

Job description

Job responsibilities

To assist Care Co-ordinator or key worker and service user to assess, plan, implement and evaluate individual care plans and undertake other assessments as required.

Person Specification

Experience

Essential

Experience of working with people with Mental Health problems
An interest in and commitment to on-going personal/professional development

Knowledge

Essential

Basic IT knowledge

Desirable

A basic knowledge/understanding of the Mental Health Act and Mental Capacity Act
Use of SystmOne

Additional Criteria

Essential

Ability to respond to the individual rights/needs/opinions of service users
Ability to maintain a safe environment for service users/ carers/staff
Excellent written and verbal communication skills
Flexibility required to meet service needs
Team Worker
Positive attitude to change
Access to transport

Desirable

Evidence of a commitment to user/carer involvement

Qualifications

Essential

NVQ Level III or Certificate in Community Mental Health, or a willingness to undertake this, or an equivalent level of experience

Person Specification

Experience

Essential

Experience of working with people with Mental Health problems
An interest in and commitment to on-going personal/professional development

Knowledge

Essential

Basic IT knowledge

Desirable

A basic knowledge/understanding of the Mental Health Act and Mental Capacity Act
Use of SystmOne

Additional Criteria

Essential

Ability to respond to the individual rights/needs/opinions of service users
Ability to maintain a safe environment for service users/ carers/staff
Excellent written and verbal communication skills
Flexibility required to meet service needs
Team Worker
Positive attitude to change
Access to transport

Desirable

Evidence of a commitment to user/carer involvement

Qualifications

Essential

NVQ Level III or Certificate in Community Mental Health, or a willingness to undertake this, or an equivalent level of experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Navigo Health and Social Care CIC

Address

Tees House

Second Ave

Grimsby

Dn33 1NU

United Kingdom

Employer's website

https://navigocare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Navigo Health and Social Care CIC

Address

Tees House

Second Ave

Grimsby

Dn33 1NU

United Kingdom

Employer's website

https://navigocare.co.uk/ (Opens in a new tab)