Job summary
Join Navigo's Digital Systems and Insight Team as our Business
Intelligence Lead and help shape how data, analytics, reporting, and data
warehouse solutions support mental health services across North East
Lincolnshire. This is an exciting opportunity for someone with strong business
intelligence and analytical experience to work at the centre of service
improvement, performance reporting, and digital innovation within a
forward-thinking organisation.
Please note the earliest start date for this position is 7th September 2026.
Main duties of the job
The Business Intelligence Lead
will oversee the delivery of business intelligence, analytics, dashboards, and
data warehouse solutions that support operational, contractual, and strategic
decision-making across Navigo. Working within the Digital Systems and Insight
Team, the post holder will coordinate and support a skilled team responsible
for performance reporting, statutory returns, and the development of reporting
and analytical solutions for clinical, operational, and corporate services.
The role requires
strong analytical, technical, and communication skills, including experience
working with large datasets, SQL, reporting tools, and data warehouse
environments. The successful candidate will work closely with stakeholders to
understand reporting requirements, improve data quality, and translate
information into meaningful insight that supports service improvement,
performance management, and organisational priorities..
About us
Hello!
We
are Navigo. We look after North East Lincolnshire's mental health and
well-being, an award-winning social enterprise that provides mental health
services to the NHS and beyond.
The
whole basis of our work is to deliver services that we would be happy for our
own family to use.
We
offer a range of mental health services, including acute and community
facilities as well as specialist support such as outstanding older adults
inpatient services, rehabilitation and recovery community mental health and an
outstanding specialist eating disorder facility.
Ranked
as one of the top UK companies to work for, we feature in the Best Companies
top 100 large company list.
As
a social enterprise, we do things a little bit differently and have also
developed income-generating commercially viable businesses that provide
training, education and employment opportunities including Grimsby Garden
Centre.
Working
at Navigo is not like working anywhere else. Lots of places say that, but we
really mean it.
We
like to work with forward-thinking people who want to make a difference.
Come
and Join us !
Please
note: Whilst we value all applications, if we believe an application to be AI
generated, we will use a checking tool and may reject any application that has
been automatically generated.
Should
you require any assistance in completing this application due to a disability
or other needs please contact navigo.recruitment@nhs.net
Job description
Job responsibilities
Key Responsibilities of the
Business Intelligence Lead:-
Coordinate the delivery of business
intelligence, analytics, reporting, dashboard, and data warehouse solutions to
support operational, contractual, and strategic decision-making across Navigo.
Oversee the production of performance
reports, statutory returns, dashboards, and analytical outputs, ensuring
information is accurate, meaningful, timely, and accessible to a wide range of
stakeholders.
Support the day-to-day coordination and
prioritisation of analytics and data warehouse functions, ensuring work is
aligned to organisational priorities and delivered within agreed timescales.
Work collaboratively with the Data Warehouse
team and wider digital colleagues to translate reporting and analytical
requirements into sustainable reporting and data warehouse solutions.
Analyse and interpret complex datasets to
identify trends, variation, risks, pressures, and opportunities, providing
evidence-based recommendations to support service improvement and
organisational priorities.
Support the development and continuous
improvement of dashboards and visual reporting, promoting best practice in data
visualisation and user experience.
Maintain high standards of data quality and
support data quality improvement initiatives, ensuring reporting complies with
national standards and statutory requirements.
Build effective working relationships with
clinical, operational, and corporate teams to understand evolving reporting
requirements and support projects, quality improvement initiatives, and
business cases.
Provide supervision, mentoring, training,
recruitment support, and professional development reviews across analytics and
data warehouse functions, supporting the development of technical and
analytical capability within the team.
Promote continuous improvement, collaborative
working, and the appropriate use of emerging technologies to enhance reporting,
analytics, and business intelligence capabilities across the organisation..
Job description
Job responsibilities
Key Responsibilities of the
Business Intelligence Lead:-
Coordinate the delivery of business
intelligence, analytics, reporting, dashboard, and data warehouse solutions to
support operational, contractual, and strategic decision-making across Navigo.
Oversee the production of performance
reports, statutory returns, dashboards, and analytical outputs, ensuring
information is accurate, meaningful, timely, and accessible to a wide range of
stakeholders.
Support the day-to-day coordination and
prioritisation of analytics and data warehouse functions, ensuring work is
aligned to organisational priorities and delivered within agreed timescales.
Work collaboratively with the Data Warehouse
team and wider digital colleagues to translate reporting and analytical
requirements into sustainable reporting and data warehouse solutions.
Analyse and interpret complex datasets to
identify trends, variation, risks, pressures, and opportunities, providing
evidence-based recommendations to support service improvement and
organisational priorities.
Support the development and continuous
improvement of dashboards and visual reporting, promoting best practice in data
visualisation and user experience.
Maintain high standards of data quality and
support data quality improvement initiatives, ensuring reporting complies with
national standards and statutory requirements.
Build effective working relationships with
clinical, operational, and corporate teams to understand evolving reporting
requirements and support projects, quality improvement initiatives, and
business cases.
Provide supervision, mentoring, training,
recruitment support, and professional development reviews across analytics and
data warehouse functions, supporting the development of technical and
analytical capability within the team.
Promote continuous improvement, collaborative
working, and the appropriate use of emerging technologies to enhance reporting,
analytics, and business intelligence capabilities across the organisation..
Person Specification
Qualifications
Essential
- Degree or equivalent experience in health management, health information, data science or a related field or equivalent working experience
Desirable
- Relevant leadership or management qualification
- AphA/FEDIP Senior Practitioner or higher
Experience
Essential
- Significant experience in a data analytics or business intelligence role
- Experience working with SQL, large datasets, and back-end data warehouse/reporting environments
- Experience coordinating, supervising, or line managing staff
- Experience within healthcare or NHS environments
Desirable
- Experience using programming languages such as R or Python
Knowledge
Essential
- Knowledge of data quality, information governance, and UK GDPR requirements
- Understanding of healthcare performance reporting or NHS data environments
Desirable
- Awareness of emerging technologies, automation, or AI within analytics and reporting
Additional Criteria
Essential
- Strong communication, organisational, and prioritisation skills
- Ability to analyse complex information and provide evidence-based recommendations
Desirable
- Interest in innovation, automation, and continuous improvement
Person Specification
Qualifications
Essential
- Degree or equivalent experience in health management, health information, data science or a related field or equivalent working experience
Desirable
- Relevant leadership or management qualification
- AphA/FEDIP Senior Practitioner or higher
Experience
Essential
- Significant experience in a data analytics or business intelligence role
- Experience working with SQL, large datasets, and back-end data warehouse/reporting environments
- Experience coordinating, supervising, or line managing staff
- Experience within healthcare or NHS environments
Desirable
- Experience using programming languages such as R or Python
Knowledge
Essential
- Knowledge of data quality, information governance, and UK GDPR requirements
- Understanding of healthcare performance reporting or NHS data environments
Desirable
- Awareness of emerging technologies, automation, or AI within analytics and reporting
Additional Criteria
Essential
- Strong communication, organisational, and prioritisation skills
- Ability to analyse complex information and provide evidence-based recommendations
Desirable
- Interest in innovation, automation, and continuous improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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