Navigo Health and Social Care CIC

Support Worker - Dual Diagnosis Service

The closing date is 28 May 2025

Job summary

This is your opportunity to be a part of a new and exciting Dual Diagnosis Service, this new service is provided in conjunction with our colleagues at We Are With You. The post holder will help to develop and deliver dual diagnosis services, ensuring that high quality services are delivered to service users with complex diagnosis. The post holder will work alongside the other members of the dual diagnosis team to offer evidenced based interventions to service users in the community. The post holder will assist the dual diagnosis Lead to develop and maintain high quality standards of care.

Main duties of the job

The successful candidate will be part of a joint project between Navigo and With You to provide dual diagnosis support for those who are experiencing both mental health and substance issues. The team work along side a small but varied MDT inclusive of a Dr, Nurse, Recovery Workers, Peer Support and Support Workers. The team support people with a variety of tasks inclusive of signposting, emotional support, harm reduction, substance advance and onward referral to support people to be empowered within their lives and support them to achieve their set.

About us

Hello!

Were Navigo. We look after North East Lincolnshire's mental health and well-being. Were an award-winning social enterprise that provides mental health services to the NHS and beyond.

The whole basis of our work is to deliver services that we would be happy for our own family to use.

We offer a range of mental health services, including acute and community facilities - as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.

Ranked as one of the top UK companies to work for, we featured in the Best Companies top 100 large company list and were named sixth best health and social care company 2023.

As a social enterprise, we do things a little bit differently and have also developed income-generating commercially-viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre and two cafes.

Working at Navigo isn't like working anywhere else. Lots of places say that, but we really mean it.

We like to work with forward-thinking people who want to make a difference.

Come join us!

Details

Date posted

14 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B9816-483

Job locations

Harrison House / We Are With You

Peaks Lane / Cleethorpes Road

Grimsby

DN32 9RP


Job description

Job responsibilities

1. To support the development and implementation of treatment within the field of dual diagnosis (mental health and substance use/misuse) for service users identified as potentially having a dual diagnosis.

2. To provide one to one sessions with service users, ensuring that care and recovery planning in relation to Substance misuse is conducted on an individual basis according to the specific needs of the service user.

3 To establish, sustain and disengage from therapeutic relationships with individuals.

4. To interact and co-operate with service users, relatives, and other professionals and any community services as appropriate.

5. To have professional responsibility for promoting equality, diversity, and rights.

6. To work closely with ward-based nursing teams and multidisciplinary teams to support the implementation of substance misuse care plans

7. To implement and monitor treatment plans with service users that address their needs in relation to mental health and substance misuse problems.

8. To assess and act upon immediate risk of danger to service users and/or others.

9.. To educate and give information to service users and others in the care of the client on issues related to mental health problems and substance misuse.

10. To support service users to engage in interventions aimed at addressing their substance misuse difficulties.

11. Able to deliver structured psychosocial interventions including harm reduction/minimization strategies, motivational interviewing, CBT programmes, problem solving, behavioural interventions and counselling techniques as negotiated with individual service users. (Training provided).

12. To co-facilitate and support the delivery of group programmes throughout Navigo's in-patient services and within the community.

13. When required to advocate for service users.

14. Where appropriate, to engage friends and family of the service user in their treatment

Job description

Job responsibilities

1. To support the development and implementation of treatment within the field of dual diagnosis (mental health and substance use/misuse) for service users identified as potentially having a dual diagnosis.

2. To provide one to one sessions with service users, ensuring that care and recovery planning in relation to Substance misuse is conducted on an individual basis according to the specific needs of the service user.

3 To establish, sustain and disengage from therapeutic relationships with individuals.

4. To interact and co-operate with service users, relatives, and other professionals and any community services as appropriate.

5. To have professional responsibility for promoting equality, diversity, and rights.

6. To work closely with ward-based nursing teams and multidisciplinary teams to support the implementation of substance misuse care plans

7. To implement and monitor treatment plans with service users that address their needs in relation to mental health and substance misuse problems.

8. To assess and act upon immediate risk of danger to service users and/or others.

9.. To educate and give information to service users and others in the care of the client on issues related to mental health problems and substance misuse.

10. To support service users to engage in interventions aimed at addressing their substance misuse difficulties.

11. Able to deliver structured psychosocial interventions including harm reduction/minimization strategies, motivational interviewing, CBT programmes, problem solving, behavioural interventions and counselling techniques as negotiated with individual service users. (Training provided).

12. To co-facilitate and support the delivery of group programmes throughout Navigo's in-patient services and within the community.

13. When required to advocate for service users.

14. Where appropriate, to engage friends and family of the service user in their treatment

Person Specification

Qualifications

Desirable

  • NVQ Level 3 (or equivalent).
  • Training in vocational work, career advice or equivalent experience gained through work in the field.
  • An awareness of the role of CPD and Reflective practice in effectively working in this setting.

Skills & Attributes

Essential

  • Ability to work within a team and foster good working relationships
  • A keenness to make a positive contribution to improving the quality of life for people with mental health problems
  • Ability to communicate clearly and persuasively, both verbally and in writing
  • Willingness to be flexible in meeting service users needs
  • Ability to create innovative solutions to help empower service users
  • Ability to work unsupervised in a range of settings.
  • Ability to form positive therapeutic relationships with service users & carers
  • Ability to provide practical support with daily living activities
  • An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour

Knowledge

Essential

  • Effective IT skills
  • Good general health record
  • Ability to work independently
  • Willingness to learn

Desirable

  • Car driver/ability to travel to different sites

Experience

Essential

  • experience of working in health, social care or related setting.
  • Experience of contributing to multidisciplinary teams risk assessment and discharge planning processes
  • have the ability to build and maintain effective relationships with clients and colleagues alike
  • be able to work effectively in a team, supporting others when needed.
  • be resilient under pressure and able to prioritise work
  • have both oral and written communication skills
  • be comfortable using IT
  • be organised and able to manage your time effectively
  • able to be flexible with working hours on occasion.

Desirable

  • Awareness of the Mental Health Act and Mental Capacity Act and its significance for service users and impact on clinical practice.
  • knowledge of evidence based interventions to support people who are recovering from mental illness
Person Specification

Qualifications

Desirable

  • NVQ Level 3 (or equivalent).
  • Training in vocational work, career advice or equivalent experience gained through work in the field.
  • An awareness of the role of CPD and Reflective practice in effectively working in this setting.

Skills & Attributes

Essential

  • Ability to work within a team and foster good working relationships
  • A keenness to make a positive contribution to improving the quality of life for people with mental health problems
  • Ability to communicate clearly and persuasively, both verbally and in writing
  • Willingness to be flexible in meeting service users needs
  • Ability to create innovative solutions to help empower service users
  • Ability to work unsupervised in a range of settings.
  • Ability to form positive therapeutic relationships with service users & carers
  • Ability to provide practical support with daily living activities
  • An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour

Knowledge

Essential

  • Effective IT skills
  • Good general health record
  • Ability to work independently
  • Willingness to learn

Desirable

  • Car driver/ability to travel to different sites

Experience

Essential

  • experience of working in health, social care or related setting.
  • Experience of contributing to multidisciplinary teams risk assessment and discharge planning processes
  • have the ability to build and maintain effective relationships with clients and colleagues alike
  • be able to work effectively in a team, supporting others when needed.
  • be resilient under pressure and able to prioritise work
  • have both oral and written communication skills
  • be comfortable using IT
  • be organised and able to manage your time effectively
  • able to be flexible with working hours on occasion.

Desirable

  • Awareness of the Mental Health Act and Mental Capacity Act and its significance for service users and impact on clinical practice.
  • knowledge of evidence based interventions to support people who are recovering from mental illness

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Navigo Health and Social Care CIC

Address

Harrison House / We Are With You

Peaks Lane / Cleethorpes Road

Grimsby

DN32 9RP


Employer's website

https://navigocare.co.uk/ (Opens in a new tab)


Employer details

Employer name

Navigo Health and Social Care CIC

Address

Harrison House / We Are With You

Peaks Lane / Cleethorpes Road

Grimsby

DN32 9RP


Employer's website

https://navigocare.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Trainee ACP

Nathan Smith

n.smith46@nhs.net

Details

Date posted

14 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B9816-483

Job locations

Harrison House / We Are With You

Peaks Lane / Cleethorpes Road

Grimsby

DN32 9RP


Supporting documents

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