Job summary
This is an
exciting opportunity to join the expanding Navigo family, working as a Support
Worker or Senior within the Acute
services, which encompasses single point of access (SPA), crisis, liaison,
home treatment, substance misuse and the inpatient lodges. Whether you're
looking to start a new career, or you already have experience supporting people
with health & social needs, we want to hear from hard working, kind, caring
and compassionate people who want to make a difference to the lives of others.
Our
teams work across the locality in a holistic, person-centred and
trauma-informed approach to deliver services that we'd be happy for our own
families to use.
Main duties of the job
The role of a
Support Worker is pivotal to the safe and effective delivery of mental health
services, supporting on the delivery of care packages and the assessment,
treatment and rehabilitation of the individuals using our services. This will
include providing emotional support, assisting with activities of daily living
and advocating for the individuals who use our services. The role is also
imperative to ensuring that working practices are safe and effective, through
implementation of risk management plans, supervision, continuous professional
development and reflection.
Our services
operate 24 hours per day, 7 days per week.
We're
currently considering candidates for inpatient acute, inpatient rehabilitation
and the integrated Access Team (which encompasses single point of access,
crisis and hospital liaison).
About us
Hello!
We are Navigo. We look after North East Lincolnshire's
mental health and well-being. We are an award-winning social enterprise that
provides mental health services to the NHS and beyond.
The whole basis of our work is
to deliver services that we would be happy for our own family to use.
We offer a range of mental
health services, including acute and community facilities as well as specialist
support such as outstanding older adults inpatient services, rehabilitation
and recovery community mental health and an outstanding specialist eating
disorder facility.
Ranked as one of the top UK
companies to work for, we featured in the Best Companies top 100 large company
list and were named sixth best health and social care company 2023.
As a social enterprise, we do
things a little bit differently and have also developed income-generating commercially
viable businesses that provide training, education and employment opportunities
including Grimsby Garden Centre and two cafes.
Working at Navigo is not like
working anywhere else. Lots of places say that, but we really mean it.
We like to work with
forward-thinking people who want to make a difference.
Come join us!
Job description
Job responsibilities
Specific
duties and responsibilities vary depending on the specific role and service,
however all of our support workers and senior support workers are supported by
a team of qualified professionals. Duties include:
To develop knowledge and
understanding of the lived experience of people in your care so that you can
provide the right support that will meet their own identified needs.
To advocate for your service
users so that they are at the forefront of designing their own mental health
care and support and so that their voice is heard at all levels.
To develop supportive and
caring relationships with individual service users and to provide daily support
through encouragement, understanding and motivation.
To deliver prescribed 1:1 and
group interventions within the scope of the support plan, with care and
compassion, this may include but this list is not exhaustive:
I. Budgeting, benefits and
welfare rights
II. Diet, exercise and
well-being
III. Planning, shopping and
cooking of meals
IV. Education, occupation,
training and development
V. Healthy lifestyle, healthy
choices
VI. Activities of daily living
VII. Administering of oral
medication
VIII. Rest, relaxation and
vocation
To provide updates to senior
staff of individuals mood, behaviour, interaction, motivation and mental health
so that plans of care can be reviewed accordingly.
Sensitively support
individuals with activities of daily living with the goal to meet these needs
and enhance these essential living skills.
To work with and without direct supervision.
Help identify early signs of
relapse and regression by monitoring the individual's progress, level of
functioning and mental state and alert the appropriate staff involved in the
persons care.
To maintain informative
electronic records.
To undertake such other duties
as may be determined from time to time within the general scope of the post.
Be able to work flexibly
within the different elements of the appropriate service pathway when required.
To ensure delivery of
care in accordance with care plans and risk management plans. To ensure delivery of care in accordance with
care plans and risk management plans.
Job description
Job responsibilities
Specific
duties and responsibilities vary depending on the specific role and service,
however all of our support workers and senior support workers are supported by
a team of qualified professionals. Duties include:
To develop knowledge and
understanding of the lived experience of people in your care so that you can
provide the right support that will meet their own identified needs.
To advocate for your service
users so that they are at the forefront of designing their own mental health
care and support and so that their voice is heard at all levels.
To develop supportive and
caring relationships with individual service users and to provide daily support
through encouragement, understanding and motivation.
To deliver prescribed 1:1 and
group interventions within the scope of the support plan, with care and
compassion, this may include but this list is not exhaustive:
I. Budgeting, benefits and
welfare rights
II. Diet, exercise and
well-being
III. Planning, shopping and
cooking of meals
IV. Education, occupation,
training and development
V. Healthy lifestyle, healthy
choices
VI. Activities of daily living
VII. Administering of oral
medication
VIII. Rest, relaxation and
vocation
To provide updates to senior
staff of individuals mood, behaviour, interaction, motivation and mental health
so that plans of care can be reviewed accordingly.
Sensitively support
individuals with activities of daily living with the goal to meet these needs
and enhance these essential living skills.
To work with and without direct supervision.
Help identify early signs of
relapse and regression by monitoring the individual's progress, level of
functioning and mental state and alert the appropriate staff involved in the
persons care.
To maintain informative
electronic records.
To undertake such other duties
as may be determined from time to time within the general scope of the post.
Be able to work flexibly
within the different elements of the appropriate service pathway when required.
To ensure delivery of
care in accordance with care plans and risk management plans. To ensure delivery of care in accordance with
care plans and risk management plans.
Person Specification
Knowledge
Essential
- For Support Workers:
- A foundation knowledge of mental health.
- For Senior Support Workers:
- Two years' applied knowledge of the Mental. Health Act 1983 and mental Capacity Act 2005.
Desirable
- A keen interest in mental health, as evidenced by research on the subject.
- Knowledge of benefits and housing systems.
Qualifications
Essential
- For Support Workers:
- Care certificate, or prepared to work towards completion of this within two years.
- GCSE or equivalent qualification (level 2) in Maths and English.
- For Senior Support Workers:
- NVQ level 3 or equivalent or Care Certificate.
- Medications administration training.
Desirable
- Mental Health First Aid.
- First Aid.
- IT or equivalent qualification to level 2.
Experience
Essential
- For Support Workers:
- No experience necessary.
- For Senior Support Workers:
- Three years' experience working in a health & social care environment.
- Experience supervising junior colleagues.
Desirable
- Experience working in a mental health setting.
- Experience effectively communicating with people who have additional needs in this respect.
Additional Requirements
Essential
- Able to work shifts, covering days and some nights, weekends and bank holidays.
Person Specification
Knowledge
Essential
- For Support Workers:
- A foundation knowledge of mental health.
- For Senior Support Workers:
- Two years' applied knowledge of the Mental. Health Act 1983 and mental Capacity Act 2005.
Desirable
- A keen interest in mental health, as evidenced by research on the subject.
- Knowledge of benefits and housing systems.
Qualifications
Essential
- For Support Workers:
- Care certificate, or prepared to work towards completion of this within two years.
- GCSE or equivalent qualification (level 2) in Maths and English.
- For Senior Support Workers:
- NVQ level 3 or equivalent or Care Certificate.
- Medications administration training.
Desirable
- Mental Health First Aid.
- First Aid.
- IT or equivalent qualification to level 2.
Experience
Essential
- For Support Workers:
- No experience necessary.
- For Senior Support Workers:
- Three years' experience working in a health & social care environment.
- Experience supervising junior colleagues.
Desirable
- Experience working in a mental health setting.
- Experience effectively communicating with people who have additional needs in this respect.
Additional Requirements
Essential
- Able to work shifts, covering days and some nights, weekends and bank holidays.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Navigo Health and Social Care CIC
Address
Harrison House (inpatient acute) or The community and other service bases within Navigo
Grimsby
DN32 9RP
Employer's website
https://navigocare.co.uk/ (Opens in a new tab)
