Job responsibilities
CLINICAL:
To work across North East Lincolnshire providing mental health advice and
leadership based on an agreed operational policy and evidence based practice.
To assist in developing and evaluation of models of care to enable effective
communication and to facilitate best practice taking into account available
resources.
Participate in multi-disciplinary team meetings, meetings associated with the
Mental Capacity Act/Mental Health Act/Continuing Healthcare / enhanced
healthcare and team meetings.
To monitor, evaluate and ensure maintenance of the highest achievable standards
of care.
Coordinate transfer or referral of service users to other teams or services
where required.
Prioritise, plan and coordinate own workload and activities in line with the
changing needs of the team and service. This includes planning and monitoring
client medication needs, making appointments for clients, conducting
assessments, managing emergencies and enquiries, responding to crisis work
within individual caseload, ensuring patient records are up to date and
supporting colleagues on a daily basis.
Have the ability to work independently and to be able to resolve complex
professional problems.
Crisis response to other staffs service users in the event of key workers
absence, and delegation from manager.
To participate in the implementation of an effective clinical supervision
structure across the service
Assess skill mix and identify areas of development within the Team.
Participate in the continued development of a comprehensive Risk Assessment and
Management strategy for the service.
Provide professional support to staff by devising and implementing a framework
for critical incident analysis and de-brief.
To provide and set up appropriate clinical training for staff across the Team.
To take managerial responsibility for the Service in the absence of the Senior
Operational Manager.
To be a positive team member, act as a role model for all staff grades and to
question concerns in a direct and responsible manner.
To ensure that all staff participate in a programme of PDR in line with Navigo
policy.
To ensure that the actions and interventions of all staff are in accordance
with relevant professional codes of conduct, the Mental Health Act (1983), the
Mental Health Act Code of Practice and the Mental Capacity Act (2005)
To work with and support the Senior Operational Manager with sound financial
approaches to finances and budgets.
To ensure that appropriate systems are in place in support of all aspects of
day to day administration and forward planning of human resources in an
effective way.
To assist in the development of, and to ensure the implementation and
monitoring of local policies on safety.
To support providing a safe environment for service users, staff and visitors
through effective Health and Safety at Work awareness and provision of good
standard relating to the ward environment.
Liaise with other members of the MDT and act as a link between the acute areas
and Community.
Participate in meetings as appropriate and act as chair for relevant meetings.
Facilitate the implementation of the new model of care for community Services
and act as liaison between staff and senior management regarding the change
process.
LEADERSHIP:
To ensure that interventions meet local and national standards, and are based
on an individualised approach to care, aimed at maximising an individuals
potential and are based on effective engagement principles.
To actively contribute, and lead, on the provision of positive and effective
multi-disciplinary approaches to the delivery of care and treatment within the
team.
To
actively contribute to the establishment and maintenance of practical and
meaningful clinical governance initiatives within the team.
To work constructively with the senior professional colleagues in the delivery
of team approaches to service improvement, practice development, audit and the
delivery of expected service standards.
COMMUNICATION
To ensure effective systems of communication are available for all staff
ensuring that service briefings are robust.
To assist the Senior Operational Manager in developing and maintaining networks
with key stakeholders across the area.
To develop strong communication links between internal and external colleagues
and partner agencies, including care homes, the voluntary sector, service users
and carers.
Use highly developed communication skills to conduct assessments of service
users and communicate complex information related to their mental health needs,
to service users, carers, relatives and other professionals.
Effectively communicate complex and/or sensitive information where there are
barriers to understanding. This includes communication concerning adult
protection, abuse, cognitive impairment and other risks surrounding a service
users mental health. Barriers to understanding include: working with service
users who could be hostile or highly emotional, who have complex needs and may
be vulnerable.
Promote and implement creative ways of working with service users.
Instigate, develop and maintain a relationship with the service user and/or
carer and care home staff to facilitate the accurate assessment and delivery of
care.
Manage highly confidential information in respect of members of the public in
accordance with local and national policy.
To produce reports and returns of information as requested in timely fashion.
To be computer literate and able to record data using software packages such as
System 1.
To develop and maintain appropriate communication systems across a 24 hour
period.
To provide oral and written reports to the Senior Operational Manager on the
activities of the team and significant matters, as required.
To support the provision of safe care and treatment, by ensuring that all
policies and procedures on safety and Risk Management are fully understood by
staff and effectively implemented.
To participate in the managerial on call rotas as directed.
TRAINING,
AND DEVELOPMENT
The post-holder will hold current registration with one of the following
bodies: NMC/Social Work England, or Health Care Professions Council.
Have specialist knowledge and training, gained through formal training and post
registration experience and/or training, relating to service area and mental health and apply this knowledge when
delivering care to service users.
Provide advice and support to other agencies around issues relating to Mental
Health.
To be responsible for maintaining own professional development through active
use of supervision and annual appraisal processes.
To take the lead in the development of clinical training opportunities for
staff across the Team.
To ensure systems exist to evaluate the impact and effectiveness of training
initiatives on clinical activity.
Promote the aims of the service by developing and maintaining networks with
other service providers in education and clinical practice areas.
RESEARCH:
Promote a culture of innovation and excellence through research based practice
Contribute to the advancement of good practice/intervention across all staff
groups in the Team.
To work collaboratively with colleagues and relevant others in the development
of good clinical practice across North East Lincolnshire.
To act as a positive change agent in order to take practice forward.
Identify and initiate relevant research and use it appropriately to encourage
professional development of both the individual and the service.
To take the lead on the development and implementation of Clinical Audit, unit
standards, operational policies and clinical guidelines.
To lead and participate in the identification as application of sound research
based evidence to practice.
To assist the organisation in the implementation of planned developments into
the provision of care.
PROFESSIONAL:
Maintains registration in line with national and local policy.
Keeps accurate and up to date professional portfolio
Acts at all times within the Code of Professional Conduct.
Acts as a resource to colleagues in matters relating to Mental Health services.
Is conversant with existing and developing and understanding the CMHT
Transformation model and its application in day to day practice.
FREEDOM
TO ACT
Deliver care for clients and carers, working within professional codes of
practice, organisational policies, local protocols and national legislation.
Have the ability to work independently, with peer support and supervision where
required, to deliver care for clients/carers and resolve complex professional
problems.
EDUCATION/TRAINING:
To encourage team members to share identified skills with colleagues, learners
and junior staff, identify and lead formal and informal teaching as appropriate
and ensure teaching takes places.
To take responsibility for identifying personal and team development needs.
To develop and maintain an active learning environment, identifying learning
opportunities in order to ensure high standards of professional clinical
practice.
To ensure that procedures in respect of incident reviews are actively
implemented at team level, promoting a positive culture of learning and the
application of appropriate lessons.
PHYSICAL
SKILLS:
Be trained in
control and restraint and breakaway techniques (RESPECT) and undertake regular
updates.