Psychological Practitioner

Job description

Job responsibilities

Leadership and Management

This post does not hold any responsibility for line managing staff currently however if the triage and waiting well roles expand there may be line management responsibility of a band 3 practitioner.

Communication

The post holder will be required to communicate with a range of people, including communication about sensitive and difficult matters, with people who may be experiencing high levels of distress. Therefore, effective communication using a range of skills in relationship building and overcoming barriers to communication, whilst adhering to Navigo policies and procedures is essential for the role.

Key Relationships:

The post holder will be expected to work with:

Service users and other members of the public e.g. relatives and carers

The NHSTT clinical and admin team

Wider Navigo services

Partner organisations

GPs and other referrers

Local statutory providers

Local voluntary sector organisations

Work with Service Manager and team managers to develop updated leaflets.

Clinical Supervision and Case Management Supervision

Attend clinical and managerial supervision on a regular basis as agreed with line manager and in line with professional requirements.

To develop skills and competencies that assist in the delivery of current duties

To contribute to the training and support of other staff in primary care services.

Participate in Individual Performance Review and respond to agreed objectives.

Clinical

The post holder will assertively follow up on service users who have been referred or self-referred for treatment when contact attempts for initial assessment via usual pathways have been unsuccessful. The post holder will update records to indicate additional steps taken to attempt contact. The post holder will assertively follow up on reported DNAs where risk is identified by practitioners and escalate appropriately.

the post holder will investigate and process each referral coming to triage, referring on and leading on their case as per policies and processes in place.

To ensure that all processes are effective and high standards are maintained.

Have a working knowledge of Navigo policies and procedures.

To participate in and keep up to date with Navigo mandatory training requirements.

To develop skills and competencies necessary for the role, including attending additional training and CPD when required to do so.

Ability to organise own diary and appointments to meet the needs of the service

Manage the waiting list appropriately with support calls, running groups, escalating concerns and building rapport with those waiting for therapeutic input.

Assist clinicians in running NHSTT specific group therapy.

Ability to document thoroughly on the electronic system, including any risk, current mental health and changes in presentation

Ability to liaise with other services as needed to include, Crisis team, Community mental health, Primary Care Networks, GPs, Police, probation etc.

Undertake psychological assessments of service users referred to the service, using the NHSTT minimum data set and other questionnaires as appropriate.

Ensuring that service users access appropriate pathways according to their psychological needs

To attend and contribute to appropriate meetings relevant to the service

To ensure the maintenance of standards of practice according to the employer and any regulating bodies and keep up to date on new recommendations. Guidelines set by the Department of Health.

Ensure that confidentiality is maintained at all times

Professional

To maintain professional registration.

To assist in the design and implementation of audit and research projects

To undertake data collection, analysis, production of reports and summaries, using IT and statistical programmes, including Microsoft Word and Excel.

To undertake searches of evidence based literature and research to assist qualified practitioners and therapists in evidence based practice.

Person Specification

Skills & Attributes

Essential

• High Standard of report writing.
• Ability to communicate sensitively to service users, carers, colleagues in a respectful and empathic manner.
• Ability to apply existing knowledge to a primary care context.
• Ability to quickly deescalate situations as they occur.
• Ability to establish rapport quickly and effectively over different means, including face to face, telephone and MS Teams.
• Ability to work as a member of the team and confident independently
• An interest in working with people with Mental health problems
• High level of communication skills (Written and verbal) including an ability to communicate and work in settings in which the atmosphere may be highly emotive.

Desirable

• Knowledge of undertaking Audits in clinical services

Other requirements

Desirable

• Fluent in any other languages other than English
• Car driver with valid UK driving licence and access to own transport.

Experience

Essential

• Experience of working with people
• with mental health problems.
• Understanding of and compliance
• with relevant professional standards
• and practice.
• Experience in facilitation of groups to support wellbeing.
• Experience of risk management and following escalation procedures appropriately.

Desirable

• Experience of working within primary care as a mental health professional
• Experience of working within an NHSTT service
• Experience of undertaking audit in clinical services
• Experience in supporting service development.

Qualifications

Essential

• A professional Qualification at least BSc level in Nursing, Social Work, Occupational Therapy.
• Registration with the corresponding professional body (E.g nursing, midwifery council).

Desirable

• Further post graduate training in relevant areas of primary care, IAPT, psychological therapy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Navigo Health and Social Care CIC

Address

Navigo House, 3-7 Brighowgate

Hybrid of office-based and Working from home

Grimsby

DN32 0QE

Employer's website

https://navigocare.co.uk/ (Opens in a new tab)