Job summary
Join our Team!
Are you a motivated, outgoing
individual with excellent communication skills?
We're seeking a Performance
Assistant Facilitator to work in Navigo's Performance Team.
If you are organised,
detail-oriented, and thrive in a collaborative environment, this role is for
you!
Responsibilities include
supporting information governance duties and a variety of administration
functions.
Experience with MS
Office applications is a must. Apply now and become part of a dynamic team
dedicated to supporting the organisation to deliver high quality care.
Main duties of the job
This exciting opportunity has
arisen to support Navigo Performance Team with Administrative Duties and the
coordination of Information Governance / GDPR functions.
You will play a vital role in
ensuring compliance with data protection regulations and safeguarding the
confidentiality and integrity of sensitive information. Your responsibilities
will include:
General administration duties,
including preparing and distributing meeting papers; minute taking; maintaining
associated action trackers; coordination and follow-up of task completion.
Contributing to the
identification, assessment, and mitigation of risks related to information governance,
including data breaches, privacy incidents, and compliance gaps.
Participating in incident
response activities, including investigating and reporting information security
incidents, breaches, and near misses, and assisting in the implementation of
corrective actions.
Please see Job
Description for Further details.
About us
Hello!
We are Navigo. We look after North East Lincolnshire mental health and well-being. We are an award-winning social enterprise that
provides mental health services to the NHS and beyond.
The whole basis of our work is
to deliver services that we would be happy for our own family to use.
We offer a range of mental
health services, including acute and community facilities as well as specialist
support such as outstanding older adults inpatient services, rehabilitation
and recovery community mental health and an outstanding specialist eating
disorder facility.
Ranked as one of the top UK
companies to work for, we featured in the Best Companies top 100 large company
list and were named sixth best health and social care company 2023.
As a social enterprise, we do
things a little bit differently and have also developed income-generating commercially
viable businesses that provide training, education and employment opportunities
including Grimsby Garden Centre and two cafes.
Working at Navigo is not like
working anywhere else. Lots of places say that, but we really mean it.
We like to work with
forward-thinking people who want to make a difference.
Come join us!
Job description
Job responsibilities
The role of
the Performance Assistant Facilitator:
The post
holder will provide support to the Performance Team and the functions it
carries out including support with the administration of various meetings.
The post
holder will support the Caldicott Guardian and SIRO (Senior Information Risk
Owner) in promoting adherence to information governance (IG) best practice
within the organisation.
The post
holder will provide the required workforce data submissions for the Performance
Team (e.g., sickness absence, annual leave tracking).
The post
holder will work under supervision of the Digital Programme Manager but the
ability to work on your own initiative is essential.
MAIN DUTIES /
RESPONSIBILITIES:
Provide
administrative support to the following meetings:
GDPR Group
Meeting
Digital
Strategy Group Meeting
IT Contract
Meeting
Systems
User Group Meeting
Team
Meetings
To include:
Ensuring
relevant members and attendees are invited to meetings and have access to
papers.
Coordination
and distribution of meeting papers (via MS Teams).
Producing
minutes.
Maintenance
of action trackers and obtaining updates.
Information
Governance:
Working as a
central communication point of the GDPR Group they will support with:
Provision
of administrative support as detailed above.
Monitoring
of IG / Confidentiality breaches, reporting these IG incidents to the GDPR
Group. In the case of serious incidents immediate reporting of these to the
SIRO, Assistant Director of Performance and Caldicott Guardian.
Supporting
the maintenance of Navigo data flows and information asset register
Provide
administrative support in relation to legislation requirements/implementation
for IG, Data Protection; ensuring GDPR guidelines are adhered to.
Provide
administrative support in relation to investigation and escalation of IG
breaches.
Data
Security & Protection Toolkit annual submission to NHSE.
Assist in
the development of regular GDPR Newsletters.
Summary
Care Record Alert monitoring.
Job description
Job responsibilities
The role of
the Performance Assistant Facilitator:
The post
holder will provide support to the Performance Team and the functions it
carries out including support with the administration of various meetings.
The post
holder will support the Caldicott Guardian and SIRO (Senior Information Risk
Owner) in promoting adherence to information governance (IG) best practice
within the organisation.
The post
holder will provide the required workforce data submissions for the Performance
Team (e.g., sickness absence, annual leave tracking).
The post
holder will work under supervision of the Digital Programme Manager but the
ability to work on your own initiative is essential.
MAIN DUTIES /
RESPONSIBILITIES:
Provide
administrative support to the following meetings:
GDPR Group
Meeting
Digital
Strategy Group Meeting
IT Contract
Meeting
Systems
User Group Meeting
Team
Meetings
To include:
Ensuring
relevant members and attendees are invited to meetings and have access to
papers.
Coordination
and distribution of meeting papers (via MS Teams).
Producing
minutes.
Maintenance
of action trackers and obtaining updates.
Information
Governance:
Working as a
central communication point of the GDPR Group they will support with:
Provision
of administrative support as detailed above.
Monitoring
of IG / Confidentiality breaches, reporting these IG incidents to the GDPR
Group. In the case of serious incidents immediate reporting of these to the
SIRO, Assistant Director of Performance and Caldicott Guardian.
Supporting
the maintenance of Navigo data flows and information asset register
Provide
administrative support in relation to legislation requirements/implementation
for IG, Data Protection; ensuring GDPR guidelines are adhered to.
Provide
administrative support in relation to investigation and escalation of IG
breaches.
Data
Security & Protection Toolkit annual submission to NHSE.
Assist in
the development of regular GDPR Newsletters.
Summary
Care Record Alert monitoring.
Person Specification
Qualifications
Essential
- Educated to A Levels or equivalent qualification (or equivalent experience)
- Essential IT skills (EITS) or equivalent.
Desirable
- Qualifications in advanced IT use (eg Microsoft Office Specialist (MOS): Excel, Access)
- Information Governance related qualification
Experience
Essential
- Minimum 3 years experience of working within the Healthcare sector.
- Minimum 3 years experience of carrying out general administration duties.
- Intermediate/advanced MS Excel skills.
- Working knowledge of data protection including GDPR principles.
Desirable
- Experience of supporting IG duties/functions.
Skills & Attributes
Essential
- Self-motivated and able to work on own initiative and unsupervised.
- Ability to work as part of a team.
- Working knowledge of Microsoft applications, (Microsoft Word, Excel, PowerPoint, Teams).
- Able to work independently to deadlines and targets as well as working as part of a wider team.
- Ability to work to deadlines.
- Excellent attention to detail.
- Communication
- Postholder requires excellent communication skills verbal and written.
- Able to develop presentations using PowerPoint and other relevant software to a variety of audiences internally and externally to the organisation.
Desirable
- Working knowledge of business systems and Patient Information Systems (DATIX & SystmOne).
Person Specification
Qualifications
Essential
- Educated to A Levels or equivalent qualification (or equivalent experience)
- Essential IT skills (EITS) or equivalent.
Desirable
- Qualifications in advanced IT use (eg Microsoft Office Specialist (MOS): Excel, Access)
- Information Governance related qualification
Experience
Essential
- Minimum 3 years experience of working within the Healthcare sector.
- Minimum 3 years experience of carrying out general administration duties.
- Intermediate/advanced MS Excel skills.
- Working knowledge of data protection including GDPR principles.
Desirable
- Experience of supporting IG duties/functions.
Skills & Attributes
Essential
- Self-motivated and able to work on own initiative and unsupervised.
- Ability to work as part of a team.
- Working knowledge of Microsoft applications, (Microsoft Word, Excel, PowerPoint, Teams).
- Able to work independently to deadlines and targets as well as working as part of a wider team.
- Ability to work to deadlines.
- Excellent attention to detail.
- Communication
- Postholder requires excellent communication skills verbal and written.
- Able to develop presentations using PowerPoint and other relevant software to a variety of audiences internally and externally to the organisation.
Desirable
- Working knowledge of business systems and Patient Information Systems (DATIX & SystmOne).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
