Job summary
This is an
exciting opportunity for an enthusiastic and motivated individual to join our
Health and Care Partnership (HCP).A key priority for the North East
Lincolnshire HCP and the Humber and North Yorkshire Integrated Care Board is
developing Integrated Neighbourhood Teams and Proactive Frailty Care.
This role will be hosted in Navigo and work on
behalf of the HCP
In this role
you will operational lead the day to day activity management of these
programmes working with stakeholders from across the community and HCP .
If
you have programme management experience and a passion for improving services, and
enjoy working collaboratively with people across different health and care
settings then this could be the role for you.
Main duties of the job
A key national
priority and for the North East Lincolnshire Health and Care Partnership and
the Humber and North Yorkshire Integrated Care Board is developing Integrated
Neighbourhood Teams and Proactive Frailty Care.
These programmes of work will be a key focus for this role bringing the
two programmes of work together and ensuring implementation across NEL.
The post
holder will lead, plan, implement and report activities that drive this agenda
forward.
The
post holder will work closely with local communities and a range of key
stakeholders across North East Lincolnshire.
About us
Hello!
We are Navigo. We look after North East Lincolnshire mental health and well-being. We are an award-winning social enterprise that provides mental health services to the NHS and beyond.
The whole basis of our work is to deliver services that we would be happy for our own family to use.
We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.
Ranked as one of the top UK companies to work for, we featured in the Best Companies top 100 large company list and were named sixth best health and social care company 2023.
As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre and two cafes.
Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.
We like to work with forward-thinking people who want to make a difference.
Come join us!
Please note that this role is hosted by Navigo, but will work across the North East Lincolnshire Health and Care Partnership.
Job description
Job responsibilities
1. Job Summary
Work alongside
partners within the NEL Health and Care Partnership to lead specific service
transformation programmes, with a focus on frailty and integrated neighbourhood
teams
Work with colleagues
to support the delivery of a range of other programmes and projects across the
North East Lincolnshire Place, as required
Systematically
engage with, and influence a range of providers and experts by experience to
support the delivery of sustainable service change and integrated care, through
effective stakeholder management
Work with providers
and experts by experience to identify and minimise barriers to service
development and/or gaps in service
Support the delivery
of local health and care outcomes including positive service user experience
and improved service quality; ensuring that these improvements reflect the
local and national strategic aims
Be responsible for
leading the delivery of specific service improvement areas/projects as defined.
This will involve being the lead and subject matter expert for dedicated areas
of work within agreed programmes
Provide a robust
programme management approach to support the delivery of the key impact areas
within the NEL Health and Care Partnership, working alongside the HCP programme
team members
Working with complex
provider arrangements, lead partners from across the HCP to develop the
Integrated Neighbourhoods Team to deliver proactive frailty across NEL
To consider the
impact of any change the projects will have on the system and support wide
engagement across the system to secure full ownership and buy-in.
To ensure the
flexibility of the projects, if required to meet conflicting/changing
requirements
Day to day line
management of project team members as required.
The job description
and person specification are an outline of the tasks, responsibilities and
outcomes required of the role. The job
holder will carry out any other duties as may reasonably be required by their
line manager.
The job description and person
specification may be reviewed on an ongoing basis in accordance with the
changing needs of the Health and Care Partnership.
Job description
Job responsibilities
1. Job Summary
Work alongside
partners within the NEL Health and Care Partnership to lead specific service
transformation programmes, with a focus on frailty and integrated neighbourhood
teams
Work with colleagues
to support the delivery of a range of other programmes and projects across the
North East Lincolnshire Place, as required
Systematically
engage with, and influence a range of providers and experts by experience to
support the delivery of sustainable service change and integrated care, through
effective stakeholder management
Work with providers
and experts by experience to identify and minimise barriers to service
development and/or gaps in service
Support the delivery
of local health and care outcomes including positive service user experience
and improved service quality; ensuring that these improvements reflect the
local and national strategic aims
Be responsible for
leading the delivery of specific service improvement areas/projects as defined.
This will involve being the lead and subject matter expert for dedicated areas
of work within agreed programmes
Provide a robust
programme management approach to support the delivery of the key impact areas
within the NEL Health and Care Partnership, working alongside the HCP programme
team members
Working with complex
provider arrangements, lead partners from across the HCP to develop the
Integrated Neighbourhoods Team to deliver proactive frailty across NEL
To consider the
impact of any change the projects will have on the system and support wide
engagement across the system to secure full ownership and buy-in.
To ensure the
flexibility of the projects, if required to meet conflicting/changing
requirements
Day to day line
management of project team members as required.
The job description
and person specification are an outline of the tasks, responsibilities and
outcomes required of the role. The job
holder will carry out any other duties as may reasonably be required by their
line manager.
The job description and person
specification may be reviewed on an ongoing basis in accordance with the
changing needs of the Health and Care Partnership.
Person Specification
Qualifications
Essential
- Extensive knowledge of specialist areas and knowledge relevant to the role acquired through masters level qualification or equivalent experience
- Should have an appreciation of the relationship between different levels within the NHS and Care (e.g. DHSC, ICS, ICS, ICPs, NHSE)
- Evidence of continuing professional development
- Project Management qualification and/or training and/or experience
Desirable
- Have an understanding of the background to and aims of current health and care policy in North East Lincolnshire
- Member of relevant professional body
- Training in tools and techniques designed to facilitate change
- Post Graduate Management qualification
Experience
Essential
- Experience of successfully leading change management initiatives and specific change projects
- Experience of producing robust business plans
- Experience of building and sustaining effective and productive working relationships with a wide range of people at all levels and across a wide variety of agencies and the public
- Experience of working with independent contractors e.g. GP practices
- Significant experience of public and patient involvement in service planning
- Performance management of staff
- Experience of developing strategy
Desirable
- Management experience in different health/social care settings
- Operational management experience
Skills & Attributes
Essential
- Proven ability to work to competing demands and challenging deadlines
- Ability to understand and analyse highly complex information, develop options, and present these clearly and concisely both verbally and in written form
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking ability to anticipate and resolve problems before they arise
- Excellent written and verbal communication and presentation skills
- Able to prioritise own work effectively and be able to direct activities of others.
- Experience of managing and motivating a team and reviewing performance of the individuals.
- High level influencing and negotiating skills including the ability to persuade
- Intermediate Keyboard Skills and good understanding of Microsoft Office systems
- Ability to chair meetings effectively
- Demonstrate a forward thinking and innovative approach to health and well- being
- A positive and Self-motivated approach with the ability to motivate others
- Self-aware & personal resilience
Person Specification
Qualifications
Essential
- Extensive knowledge of specialist areas and knowledge relevant to the role acquired through masters level qualification or equivalent experience
- Should have an appreciation of the relationship between different levels within the NHS and Care (e.g. DHSC, ICS, ICS, ICPs, NHSE)
- Evidence of continuing professional development
- Project Management qualification and/or training and/or experience
Desirable
- Have an understanding of the background to and aims of current health and care policy in North East Lincolnshire
- Member of relevant professional body
- Training in tools and techniques designed to facilitate change
- Post Graduate Management qualification
Experience
Essential
- Experience of successfully leading change management initiatives and specific change projects
- Experience of producing robust business plans
- Experience of building and sustaining effective and productive working relationships with a wide range of people at all levels and across a wide variety of agencies and the public
- Experience of working with independent contractors e.g. GP practices
- Significant experience of public and patient involvement in service planning
- Performance management of staff
- Experience of developing strategy
Desirable
- Management experience in different health/social care settings
- Operational management experience
Skills & Attributes
Essential
- Proven ability to work to competing demands and challenging deadlines
- Ability to understand and analyse highly complex information, develop options, and present these clearly and concisely both verbally and in written form
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking ability to anticipate and resolve problems before they arise
- Excellent written and verbal communication and presentation skills
- Able to prioritise own work effectively and be able to direct activities of others.
- Experience of managing and motivating a team and reviewing performance of the individuals.
- High level influencing and negotiating skills including the ability to persuade
- Intermediate Keyboard Skills and good understanding of Microsoft Office systems
- Ability to chair meetings effectively
- Demonstrate a forward thinking and innovative approach to health and well- being
- A positive and Self-motivated approach with the ability to motivate others
- Self-aware & personal resilience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Navigo Health and Social Care CIC
Address
Primarily Home Based
Municipal Offices, Town Hall Square, Grimsby Navigo House
Grimsby
Lincolnshire
DN31 1HU
Employer's website
https://navigocare.co.uk/ (Opens in a new tab)
