Job summary
Navigo and Panacea Primary Care Networks (PCN) are seeking an
experienced, highly motivated individual to join and support the practice
networks. This is an exciting
opportunity to join an emerging organisation and influence this new period of
development as a Primary Care Liaison Practitioner working as part of the
Primary Care Networks Multi-Disciplinary team across the member practices with
specific responsibilities to liaise with and support Primary Care colleagues to
ensure seamless care and assessment. The posts will be aligned to Panacea PCN
This role is to support assessment, intervention and signposting of the
community with Mental Health needs..
Main duties of the job
You will:
Provide
advanced triage process directly to GPs
Act as a liaison
point between primary and secondary care services
Work as an
active member of the PCN MDT undertaking supervisor role and perform
direct/indirect assessments.
Undertake
comprehensive assessments and deliver brief intervention care planning
Manage a
caseload of service users experiencing anxiety, depression or emotional
reactions that are not currently appropriate for management within secondary
care services
Support
those stepping down from secondary mental health services back to primary care
Promote and
foster a culture of active engagement and co-production across the PCN
community & system wide
Support the
Team Manager in the delivery of the integrated community mental health service,
ensuring it meets national guidance and local key performance indicators
Supervise
the Mental Health Navigator
Provide
in-direct supervision to the PCN aligned Mental Health Peer Support Worker
Actively
engage with the local VCSE providers as part of the Community Mental Health
Transformation programme, acting as the Community Mental Health representative
for the PCN
About us
Hello!
We are Navigo. We look after North East Lincolnshire's
mental health and well-being. We are an award-winning social enterprise that
provides mental health services to the NHS and beyond.
The whole basis of our work is
to deliver services that we would be happy for our own family to use.
We offer a range of mental
health services, including acute and community facilities as well as specialist
support such as outstanding older adults inpatient services, rehabilitation
and recovery community mental health and an outstanding specialist eating
disorder facility.
Ranked as one of the top UK
companies to work for, we featured in the Best Companies top 100 large company
list and were named sixth best health and social care company 2023.
As a social enterprise, we do
things a little bit differently and have also developed income-generating commercially
viable businesses that provide training, education and employment opportunities
including Grimsby Garden Centre and two cafes.
Working at Navigo is not like
working anywhere else. Lots of places say that, but we really mean it.
We like to work with
forward-thinking people who want to make a difference.
Come join us!
Job description
Job responsibilities
As part of
the Community Mental Health Framework and the integration into PCNs, this role
will pioneer the triage and assessment pathways for the PCN Team. You will directly liaise with GPs and act as
a single point of contact for the PCN where there is uncertainty about the
level of mental health need that requires further exploration. Following GP consultation, via direct booking
offering a triage appointment to determine priorities of need and risk and
coordinating onward referral to the most appropriate community service. You
will consistently monitor and track all referrals to reduce attrition, ensuring
clear feedback to the GP on progress for cases transferred into specialist MH
services.
As the
Primary Care Liaison Practitioner, you will be responsible for ensuring the
service user gets to the right team at the right time as much as is
foreseeable. This means keeping your
clinical practice up to date and ensuring a good working knowledge of the
services you will be referring to, including Specialist Services such as ADHD,
Autism and Early Intervention in Psychosis.
The Community
Mental Health Framework brings together working age and older adult care teams
to work together seamlessly. This will mean working with all people over the
age of 18 regardless and diagnosis and severity which includes but is not
limited to those with:
coexisting
frailty (likely in older adults)
coexisting
neurodevelopmental conditions
eating
disorders
common
mental health problems, such as anxiety or depression
complex
mental health difficulties associated with a diagnosis of personality disorder.
co-occurring
drug or alcohol-use disorders, and other addiction problems, including gambling
problems.
severe
mental illnesses such as psychosis or bipolar disorder.
You will also
have:
Registration
with a relevant professional body such as NMC or HCPC
Evidence of
continuing professional development
A minimum
of 2 years post graduate experience of working with mental illness
Experience
of triage and signposting
Experience
of complex care assessments and assessments of risk
Experience
of delivering complex care and a range of interventions
Experience
in delivering clinical supervisions and working in multi-disciplinary team
settings
Experience
of providing assessment of physical health care in Mental Health
You will be
able to:
Assess
service user need, both mental health, health and social needs and risk and
advise on next steps
Keep
composed and work under pressure and to problem solve in complex and often
chaotic situations
Work
flexibly and co-operatively as part of a Multi-Disciplinary team
Communicate
complex and highly sensitive information effectively, to a wide range of people
Organise
your own time and diary and that of junior staff and learners
Engage with
vulnerable people and work effectively in highly distressing and challenging
circumstances
Have
confidence in administration of Anti-psychotic medication in the form of
injection
Job description
Job responsibilities
As part of
the Community Mental Health Framework and the integration into PCNs, this role
will pioneer the triage and assessment pathways for the PCN Team. You will directly liaise with GPs and act as
a single point of contact for the PCN where there is uncertainty about the
level of mental health need that requires further exploration. Following GP consultation, via direct booking
offering a triage appointment to determine priorities of need and risk and
coordinating onward referral to the most appropriate community service. You
will consistently monitor and track all referrals to reduce attrition, ensuring
clear feedback to the GP on progress for cases transferred into specialist MH
services.
As the
Primary Care Liaison Practitioner, you will be responsible for ensuring the
service user gets to the right team at the right time as much as is
foreseeable. This means keeping your
clinical practice up to date and ensuring a good working knowledge of the
services you will be referring to, including Specialist Services such as ADHD,
Autism and Early Intervention in Psychosis.
The Community
Mental Health Framework brings together working age and older adult care teams
to work together seamlessly. This will mean working with all people over the
age of 18 regardless and diagnosis and severity which includes but is not
limited to those with:
coexisting
frailty (likely in older adults)
coexisting
neurodevelopmental conditions
eating
disorders
common
mental health problems, such as anxiety or depression
complex
mental health difficulties associated with a diagnosis of personality disorder.
co-occurring
drug or alcohol-use disorders, and other addiction problems, including gambling
problems.
severe
mental illnesses such as psychosis or bipolar disorder.
You will also
have:
Registration
with a relevant professional body such as NMC or HCPC
Evidence of
continuing professional development
A minimum
of 2 years post graduate experience of working with mental illness
Experience
of triage and signposting
Experience
of complex care assessments and assessments of risk
Experience
of delivering complex care and a range of interventions
Experience
in delivering clinical supervisions and working in multi-disciplinary team
settings
Experience
of providing assessment of physical health care in Mental Health
You will be
able to:
Assess
service user need, both mental health, health and social needs and risk and
advise on next steps
Keep
composed and work under pressure and to problem solve in complex and often
chaotic situations
Work
flexibly and co-operatively as part of a Multi-Disciplinary team
Communicate
complex and highly sensitive information effectively, to a wide range of people
Organise
your own time and diary and that of junior staff and learners
Engage with
vulnerable people and work effectively in highly distressing and challenging
circumstances
Have
confidence in administration of Anti-psychotic medication in the form of
injection
Person Specification
Qualifications
Essential
- Registration with a relevant professional body such as NMC or HCPC
- Evidence of continuing professional development
- A desire and willingness to undertake relevant training as required for your role as identified by your line manager
Desirable
- PSI Qualification
- Non-Medical Prescribing Qualification
Skills & Abilities
Essential
- Be able to assess service user need, both mental health, health and social needs and risk and advise on next steps.
- Ability to keep composed and work under pressure and to problem solve in complex and often chaotic situations.
- Be able to work flexibly and co-operatively as part of a Multi-Disciplinary Team
- Be able to communicate complex and highly sensitive information effectively, to a wide range of people.
- Ability to organise own time and diary and that of junior staff and learners.
- Have ability to follow policy and make proposal for change where improvements can be made.
- Ability to develop and maintain effective working relationships with all relevant parties.
- Demonstrate good risk assessment skills.
- Utilise objective measures competently.
- Have good information technology skills.
- Be able to engage with vulnerable people and work effectively in highly distressing and challenging circumstances.
- Be able to use own initiative and make decisions independently.
- Be committed to continual quality and service improvement.
- Be able to reflect and critically appraise own performance and accept and respond positively to feedback from supervision.
- Ability to reflect on and critically appraise the performance of others and offer constructive and fair feedback.
- Have confidence in administration of Anti-psychotic medication in the form of injection
- Provide effective teaching, training and clinical supervision.
- Ability to and experience of teaching/training others, using a variety of complex multi-media materials suitable for presentations within public, professional and academic settings.
- Ability to act up for line management in times of need.
- Ability to assimilate new concepts and approaches to care and be optimistic in the face of staff members.
- Ability to lead by example and motivate and inspire staff especially during times of change.
Desirable
- Provide effective teaching, training and clinical supervision.
- Ability to and experience of teaching/training others, using a variety of complex multi-media materials suitable for presentations within public, professional and academic settings.
- Ability to act up for line management in times of need.
- Ability to assimilate new concepts and approaches to care and be optimistic in the face of staff members.
- Ability to lead by example and motivate and inspire staff especially during times of change.
Experience
Essential
- Minimum of 2 years post graduate experience of working with mental illness.
- Experience of triage and signposting
- Experience of complex care assessments and assessments of risk
- Experience of delivering complex care.
- Experience in delivering clinical supervision.
- Delivering a range of interventions
- Working in multi-disciplinary team settings
- Experience of providing assessment of physical health care in Mental Health
Desirable
- Experience of delivering staff training.
- Experience of working across adult and older adult service areas.
- Experience of joint working with Primary care staff including GPs and District Nursing
Knowledge and Understanding
Essential
- Have Passion for working with people with Severe Mental Illness
- Have good knowledge and understanding of mental illness both organic and functional across the age range.
- Have a good knowledge and understanding of the services that you may be referring to, including specialist teams.
- Understand the impact that stigma has on people and be how to minimise its impact on service users and their family.
- Have good knowledge and understanding of medication.
- Have good knowledge and Understanding of principles and methods of clinical audit, research and service evaluation.
- Have good professional knowledge of Personalised Care and Support Planning and be passionate about service user involvement
Desirable
- Have knowledge and understanding of the research process.
- Knowledge and understanding of psychological therapies.
Person Specification
Qualifications
Essential
- Registration with a relevant professional body such as NMC or HCPC
- Evidence of continuing professional development
- A desire and willingness to undertake relevant training as required for your role as identified by your line manager
Desirable
- PSI Qualification
- Non-Medical Prescribing Qualification
Skills & Abilities
Essential
- Be able to assess service user need, both mental health, health and social needs and risk and advise on next steps.
- Ability to keep composed and work under pressure and to problem solve in complex and often chaotic situations.
- Be able to work flexibly and co-operatively as part of a Multi-Disciplinary Team
- Be able to communicate complex and highly sensitive information effectively, to a wide range of people.
- Ability to organise own time and diary and that of junior staff and learners.
- Have ability to follow policy and make proposal for change where improvements can be made.
- Ability to develop and maintain effective working relationships with all relevant parties.
- Demonstrate good risk assessment skills.
- Utilise objective measures competently.
- Have good information technology skills.
- Be able to engage with vulnerable people and work effectively in highly distressing and challenging circumstances.
- Be able to use own initiative and make decisions independently.
- Be committed to continual quality and service improvement.
- Be able to reflect and critically appraise own performance and accept and respond positively to feedback from supervision.
- Ability to reflect on and critically appraise the performance of others and offer constructive and fair feedback.
- Have confidence in administration of Anti-psychotic medication in the form of injection
- Provide effective teaching, training and clinical supervision.
- Ability to and experience of teaching/training others, using a variety of complex multi-media materials suitable for presentations within public, professional and academic settings.
- Ability to act up for line management in times of need.
- Ability to assimilate new concepts and approaches to care and be optimistic in the face of staff members.
- Ability to lead by example and motivate and inspire staff especially during times of change.
Desirable
- Provide effective teaching, training and clinical supervision.
- Ability to and experience of teaching/training others, using a variety of complex multi-media materials suitable for presentations within public, professional and academic settings.
- Ability to act up for line management in times of need.
- Ability to assimilate new concepts and approaches to care and be optimistic in the face of staff members.
- Ability to lead by example and motivate and inspire staff especially during times of change.
Experience
Essential
- Minimum of 2 years post graduate experience of working with mental illness.
- Experience of triage and signposting
- Experience of complex care assessments and assessments of risk
- Experience of delivering complex care.
- Experience in delivering clinical supervision.
- Delivering a range of interventions
- Working in multi-disciplinary team settings
- Experience of providing assessment of physical health care in Mental Health
Desirable
- Experience of delivering staff training.
- Experience of working across adult and older adult service areas.
- Experience of joint working with Primary care staff including GPs and District Nursing
Knowledge and Understanding
Essential
- Have Passion for working with people with Severe Mental Illness
- Have good knowledge and understanding of mental illness both organic and functional across the age range.
- Have a good knowledge and understanding of the services that you may be referring to, including specialist teams.
- Understand the impact that stigma has on people and be how to minimise its impact on service users and their family.
- Have good knowledge and understanding of medication.
- Have good knowledge and Understanding of principles and methods of clinical audit, research and service evaluation.
- Have good professional knowledge of Personalised Care and Support Planning and be passionate about service user involvement
Desirable
- Have knowledge and understanding of the research process.
- Knowledge and understanding of psychological therapies.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
