Job summary
This
is an exciting opportunity for an enthusiastic
and motivated individual to join our Health and Care Partnership (HCP) within
North East Lincolnshire to support the population health and Population Health
Management Programme.
North East Lincolnshire has a well established partnership
between our health and care providers; we strive to improve our joint working
so that local service users receive the best services possible.
In this role you will operational manage the day to day
activity of population health projects and lead our community centred approach
working collaboratively with local communities and key stakeholders from across
the community and HCP .
If you have experience of engaging with communities and
delivering projects, a passion for improving services, and enjoy working
collaboratively with people across different health and care settings then this
could be the role for you.
Main duties of the job
A
key priority for the North East Lincolnshire Health and Care Partnership and
the Humber and North Yorkshire Integrated Care Board is improving population
health, delivering population health management (PHM), reducing inequalities
and improving health and wellbeing of the local population.
North
East Lincolnshire has some neighbourhoods that are in the top 1% of the most
deprived in England and local communities that experience a number of
inequalities. We are developing our
approach to working collaboratively with communities to reduce inequalities and
improve outcomes, this role is instrumental in this programme of work.
The
post holder will work closely with local communities and key stakeholders
across North East Lincolnshire in the delivery of PHM Programme.
This role will be hosted in Navigo and work on behalf of the North East
Lincolnshire Health and Care Partnership.
About us
Hello!
We are Navigo. We look after North East Lincolnshires
mental health and well-being. We are an award-winning social enterprise that
provides mental health services to the NHS and beyond.
The whole basis of our work is
to deliver services that we would be happy for our own family to use.
We offer a range of mental
health services, including acute and community facilities as well as specialist
support such as outstanding older adults inpatient services, rehabilitation
and recovery community mental health and an outstanding specialist eating
disorder facility.
Ranked as one of the top UK
companies to work for, we featured in the Best Companies top 100 large company
list and were named sixth best health and social care company 2023.
As a social enterprise, we do
things a little bit differently and have also developed income-generating commercially
viable businesses that provide training, education and employment opportunities
including Grimsby Garden Centre and two cafes.
Working at Navigo is not like
working anywhere else. Lots of places say that, but we really mean it.
We like to work with
forward-thinking people who want to make a difference.
Come join us!
Please note that this
role is hosted by Navigo, but will work across the North East Lincolnshire
Health and Care Partnership.
Job description
Job responsibilities
Principal job duties / main tasks
The
post holder will be required to plan, support, facilitate and monitor progress
of designated workstreams, reporting progress and exceptions to the Programme
and other stakeholders as required.
The
post holder will be expected to lead engagement with a wide range of
stakeholders from communities.
The
post holder will be expected to engage relevant stakeholders across the Health
and Care Partnership in all aspects of the role.
To
be responsible for a high standard of work supporting the delivery of projects
on time, to quality standards and in a cost-effective manner.
Maintain
and update all project documentation with regular reporting to monitor progress
and resources to a range of forums and partners.
To
consider the impact of any change the projects will have on the system and
support wide engagement across the system to secure full ownership and buy-in.
To
ensure the flexibility of the project, if required to meet conflicting/changing
requirements
Day
to day line management of project team members as required.
The
role supports the Health Care Partnership and Humber and North Yorkshire
Integrated Care Board in driving transformation as well as value for money.
The
job description and person specification are an outline of the tasks,
responsibilities and outcomes required of the role. The job holder will carry out any other
duties as may reasonably be required by their line manager.
The
job description and person specification may be reviewed on an ongoing basis in
accordance with the changing needs of the Health and Care Partnership.
2. Key
Working Relationships
Operate
effectively in a flexible and demanding environment and proactively engage with
partners in local communities, a wide range of VCSE organisations, the HCP, the
ICB and ICS/ICP working on a variety of topics.
Work
effectively with a variety of external consultancies working on other projects
and programmes within other NHS organisations and system partners as required
Provide
and receive highly complex, sensitive and contentious information, presenting
information, to a wide range of stakeholders in a formal setting.
Committed
to working and engaging constructively with external stakeholders on a range of
Health Care Partnership sensitive issues
Close
liaison with the Communications and Stakeholder team on public relations and
marketing activities
Apply
a structured change management approach and methodology for the measurement of
impact of any change
Key pieces of work for this role include:
Day
to day operational management of the population health and PHM programme of
work, collaborating with a range of stakeholders
Lead
Community engagement, understand who the local community is and who the key
stakeholders are.
Support
the development of a health inequalities plan and implementation of the plan
Work
with colleagues on implementing the Inclusion Health Framework in NEL
Coordination
around Core20Plus5
Project
support to Integrated Neighbourhood Teams, PHM projects
Project
support to disease specific work
Support
to the community of practice and exec group
Supporting
reducing inequalities to be everyone's business, including raising the profile
communications and engagement of the workforce and wider public
Job description
Job responsibilities
Principal job duties / main tasks
The
post holder will be required to plan, support, facilitate and monitor progress
of designated workstreams, reporting progress and exceptions to the Programme
and other stakeholders as required.
The
post holder will be expected to lead engagement with a wide range of
stakeholders from communities.
The
post holder will be expected to engage relevant stakeholders across the Health
and Care Partnership in all aspects of the role.
To
be responsible for a high standard of work supporting the delivery of projects
on time, to quality standards and in a cost-effective manner.
Maintain
and update all project documentation with regular reporting to monitor progress
and resources to a range of forums and partners.
To
consider the impact of any change the projects will have on the system and
support wide engagement across the system to secure full ownership and buy-in.
To
ensure the flexibility of the project, if required to meet conflicting/changing
requirements
Day
to day line management of project team members as required.
The
role supports the Health Care Partnership and Humber and North Yorkshire
Integrated Care Board in driving transformation as well as value for money.
The
job description and person specification are an outline of the tasks,
responsibilities and outcomes required of the role. The job holder will carry out any other
duties as may reasonably be required by their line manager.
The
job description and person specification may be reviewed on an ongoing basis in
accordance with the changing needs of the Health and Care Partnership.
2. Key
Working Relationships
Operate
effectively in a flexible and demanding environment and proactively engage with
partners in local communities, a wide range of VCSE organisations, the HCP, the
ICB and ICS/ICP working on a variety of topics.
Work
effectively with a variety of external consultancies working on other projects
and programmes within other NHS organisations and system partners as required
Provide
and receive highly complex, sensitive and contentious information, presenting
information, to a wide range of stakeholders in a formal setting.
Committed
to working and engaging constructively with external stakeholders on a range of
Health Care Partnership sensitive issues
Close
liaison with the Communications and Stakeholder team on public relations and
marketing activities
Apply
a structured change management approach and methodology for the measurement of
impact of any change
Key pieces of work for this role include:
Day
to day operational management of the population health and PHM programme of
work, collaborating with a range of stakeholders
Lead
Community engagement, understand who the local community is and who the key
stakeholders are.
Support
the development of a health inequalities plan and implementation of the plan
Work
with colleagues on implementing the Inclusion Health Framework in NEL
Coordination
around Core20Plus5
Project
support to Integrated Neighbourhood Teams, PHM projects
Project
support to disease specific work
Support
to the community of practice and exec group
Supporting
reducing inequalities to be everyone's business, including raising the profile
communications and engagement of the workforce and wider public
Person Specification
Skills & Attributes
Essential
- Must be able to provide and receive complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Negotiate on difficult and controversial issues including performance and change.
- Problem solving skills and ability to respond to sudden unexpected demands
- Strategic thinking ability to anticipate and resolve problems before they arise
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Comprehensive experience of project and programme principles techniques and tools such as Managing Successful Projects
- Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals
Qualifications
Essential
- Educated to degree level plus post graduate qualification or equivalent experience in relevant field
- Evidence of post qualifying and continuing professional development
- Must have an understanding of the background to and aims of current healthcare policy in North East Lincolnshire and appreciate the implications of this on engagement.
- Should have an appreciation of the relationship between different levels within the NHS and Care (e.g. DHSC, ICS, ICS, ICPs, NHSE)
- Formal Project Management qualification or experience
Desirable
- Member of relevant professional body
Experience
Essential
- Experience of working on a range of projects, managing multiple projects at any one time
- Evidence of community engagement experience and the ability to build effective relationships with a wide range of stakeholders
- Evidence of co-production and community engagement experience and the ability to build effective relationships with a wide range of stakeholders
Other requirements
Essential
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Working knowledge of Microsoft Office with intermediate keyboard skills
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems for North East Lincolnshire
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
Desirable
- Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
Person Specification
Skills & Attributes
Essential
- Must be able to provide and receive complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Negotiate on difficult and controversial issues including performance and change.
- Problem solving skills and ability to respond to sudden unexpected demands
- Strategic thinking ability to anticipate and resolve problems before they arise
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Comprehensive experience of project and programme principles techniques and tools such as Managing Successful Projects
- Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals
Qualifications
Essential
- Educated to degree level plus post graduate qualification or equivalent experience in relevant field
- Evidence of post qualifying and continuing professional development
- Must have an understanding of the background to and aims of current healthcare policy in North East Lincolnshire and appreciate the implications of this on engagement.
- Should have an appreciation of the relationship between different levels within the NHS and Care (e.g. DHSC, ICS, ICS, ICPs, NHSE)
- Formal Project Management qualification or experience
Desirable
- Member of relevant professional body
Experience
Essential
- Experience of working on a range of projects, managing multiple projects at any one time
- Evidence of community engagement experience and the ability to build effective relationships with a wide range of stakeholders
- Evidence of co-production and community engagement experience and the ability to build effective relationships with a wide range of stakeholders
Other requirements
Essential
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Working knowledge of Microsoft Office with intermediate keyboard skills
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems for North East Lincolnshire
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
Desirable
- Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
