Job summary
An exciting
opportunity has arisen for a Workforce & Management Secretary to join our
admin team within the Community Services.
We are
looking for a highly motivated individual who has excellent minute taking
skills, is educated to GCSE A to C (or equivalent) in Maths and English and either
holds an RSA/OCR level 3 typing/word processing qualification or be willing to
work towards this.
If
you are hardworking, flexible and passionate about your work then we want to
hear from you.
Main duties of the job
An exciting opportunity for a
Workforce and Management Secretary has become available based at Weelsby
View. If you thrive in a fast paced
environment, possess excellent organisational skills and excel under pressure
please apply now.
About us
NAViGO Health and Social Care CIC provide health and social care services to a population of 158,000. We are a progressive and ambitious organisation that aims to support those living with a mental health illness, their carers and families in the simplest and most effective ways. We are different because we know working with the same methods doesnt work forever; and we will continue to challenge the way we do things to create the best services that are centred on the people who use them.
This social enterprise is about working together with local people to create services that are owned by the community, supported by it and loyal to it. Its challenging , its exciting and we want like-minded people to join us. If you think thats you, take a look at the job specification
Job description
Job responsibilities
You will be expected to
provide comprehensive and robust administrative management support. You will work with confidential employees
records with the level of discretion and diplomacy this entails and at all
times adhere to the Navigo Code of Confidentiality. You will assist in the recruitment process
producing vacancy documentation, setting interviews, completing interview packs
and management of all post interview documentation liaising with Workforce and
Finance as appropriate. You will manage
the requested annual leave for all staff as well as overseeing staff training.
Please read the full job
description for a more detailed account of the responsibilities and duties for
this role.
For further
information on this role contact Claire Mason via claire.mason8@nhs.net or
telephone 808500.
Job description
Job responsibilities
You will be expected to
provide comprehensive and robust administrative management support. You will work with confidential employees
records with the level of discretion and diplomacy this entails and at all
times adhere to the Navigo Code of Confidentiality. You will assist in the recruitment process
producing vacancy documentation, setting interviews, completing interview packs
and management of all post interview documentation liaising with Workforce and
Finance as appropriate. You will manage
the requested annual leave for all staff as well as overseeing staff training.
Please read the full job
description for a more detailed account of the responsibilities and duties for
this role.
For further
information on this role contact Claire Mason via claire.mason8@nhs.net or
telephone 808500.
Person Specification
Qualifications
Essential
- Educated to GCSE level grade A to C or equivalent including Mathematics and English Language
- RSA/OCR Grade 3 Typing/Word Processing standard
- Able to demonstrate knowledge, experience and training
Desirable
Experience
Essential
- Management of staff records
- Financial knowledge i.e. sourcing equipment, raising purchase orders, month end credit card returns etc
- Excellent diary management skills
- Maintaining databases and spreadsheets
- Previous experience at working at PA/SecretaryAdministration level working to Management level staff
- Proven ability to direct and lead staff
Desirable
- Previous NHS secretarial/ administrative experience/knowledge of hospital administration procedures
- HR knowledge/background
- Experience/willingness to undertake training in use of electronic systems
- Experience of working in a team
Knowledge & Understanding
Essential
- Understands the need for confidentiality
- Understanding of client group
Desirable
- Knowledge of mental health services
- Working knowledge of CPA
- Knowledge of hospital administration systems
- Knowledge of medical terminology
- Previous customer service role
Skills & Abilities
Essential
- Ability to communicate at all levels
- Excellent customer service skills with the experience and ability to deal with telephone enquiries from other Agencies, Service Users, their families and carers as well as Mental Health professionals
- Ability to minute complex clinical meetings
- Proven audio typing skills
- Confident and approachable
- Adaptable and flexible in approach to working practice
- Initiative and proactive approach
- Ability to work under pressure
- Excellent IT skills Word, Excel, Powerpoint & Outlook
- Active and effective team member
- Willingness to undertake further training as required
Desirable
- Ability to deal with stressful situations and clients
- Fire Warden trained or willing to work towards if required by area of service
- First Aid trained or willing to work towards if required by area of service
- Proof Reading trained
- Clinical Coding trained (if required)
Person Specification
Qualifications
Essential
- Educated to GCSE level grade A to C or equivalent including Mathematics and English Language
- RSA/OCR Grade 3 Typing/Word Processing standard
- Able to demonstrate knowledge, experience and training
Desirable
Experience
Essential
- Management of staff records
- Financial knowledge i.e. sourcing equipment, raising purchase orders, month end credit card returns etc
- Excellent diary management skills
- Maintaining databases and spreadsheets
- Previous experience at working at PA/SecretaryAdministration level working to Management level staff
- Proven ability to direct and lead staff
Desirable
- Previous NHS secretarial/ administrative experience/knowledge of hospital administration procedures
- HR knowledge/background
- Experience/willingness to undertake training in use of electronic systems
- Experience of working in a team
Knowledge & Understanding
Essential
- Understands the need for confidentiality
- Understanding of client group
Desirable
- Knowledge of mental health services
- Working knowledge of CPA
- Knowledge of hospital administration systems
- Knowledge of medical terminology
- Previous customer service role
Skills & Abilities
Essential
- Ability to communicate at all levels
- Excellent customer service skills with the experience and ability to deal with telephone enquiries from other Agencies, Service Users, their families and carers as well as Mental Health professionals
- Ability to minute complex clinical meetings
- Proven audio typing skills
- Confident and approachable
- Adaptable and flexible in approach to working practice
- Initiative and proactive approach
- Ability to work under pressure
- Excellent IT skills Word, Excel, Powerpoint & Outlook
- Active and effective team member
- Willingness to undertake further training as required
Desirable
- Ability to deal with stressful situations and clients
- Fire Warden trained or willing to work towards if required by area of service
- First Aid trained or willing to work towards if required by area of service
- Proof Reading trained
- Clinical Coding trained (if required)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
