Access Team Practitioner (experienced or developmental role)

Navigo Health and Social Care CIC

The closing date is 03 November 2024

Job summary

Awarded for this vacancy - £2,500 Golden Hello Payment. Apply now and if you are successfully recruited you will receive up to £2,500. Terms and Conditions Apply.

Up to £4,000 Relocation Package available for this position. Terms and Conditions Apply.

This is an exciting opportunity to join our integrated Access Team within Navigo. Whether you have experience working within Crisis/Liaison/SPA services, or have experience in another mental health setting and are looking for your next challenge - this role plays a pivotal part in improving the lives of the people using our services, supporting them to access the most appropriate service(s) for their needs. There will be numerous opportunities to develop your skills, undertake training in a variety of evidence-based interventions including the innovative CAMS programme (Collaborative Assessment and Management of Suicidality). If you are enthusiastic, flexible, hard working and ready for a challenge, we invite you to apply.

Main duties of the job

The Access Team Practitioner will work within the integrated Access Team, covering Crisis, Hospital Liaison and SPA. You will be responsible for initial assessment, implementation, planning, and evaluation of care. Assessment of risk along with subsequent management and safety planning is a significant part of this role, including face-to-face and over the telephone. Covering a 24/7 rota, the post-holder will provide essential mental health assessment and support, whilst sometimes overseeing and supervising other areas of acute services and acting as site lead. The role will entail both team working and autonomous working practices, together with personal responsibility for caseload management from first contact to discharge. You will be an inspiring supervisor of junior colleagues and students, also delivering training/information to the team and wider services. The post-holder will work closely within the multi-disciplinary and inpatient team along with carers/family members.

About us

Hello!

We are Navigo. We look after North East Lincolnshire's mental health and well-being. We are an award-winning social enterprise that provides mental health services to the NHS and beyond.

The whole basis of our work is to deliver services that we would be happy for our own family to use.

We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.

Ranked as one of the top UK companies to work for, we featured in the Best Companies top 100 large company list and were named sixth best health and social care company 2023.

As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre and two cafes.

Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.

We like to work with forward-thinking people who want to make a difference.

Come join us!

Date posted

02 October 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£29,970 to £44,962 a year Band 5 or 6 depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B9816-171-17

Job locations

Harrison House

Peaks Lane

Grimsby

DN32 9RP

Job description

Job responsibilities

To develop and take an active role in quality monitoring of the service, including leading of research projects and audit activity with the aim of improving the service/service area.

Partnership with service users and carers is integral to these activities.

The post-holder will be able to evaluate and review research, using this in tandem with the appropriate legislation, policies and evidence-based interventions to best meet the needs of individuals using services.

Role model the values, attitude, conduct and language commensurate of a clinical professional to colleagues, people using services and other people involved in the delivery of care.

Work within an environment that involves taking responsibility for the use of a significant number of resources, including four crisis beds, access to in-patient services, processing of referrals and allocation of activity to achieve rapid response to crisis referrals.

Plan and organise workloads for staff within the area to include allocation of staff, planning patient care and groups etc.

Supervise the day-to-day care of their service area, ensuring staff are designated to appropriate areas.

To be involved in the recruitment process, along with appraisals and supervision.

Be involved in the provision of internal training sessions and presentations.

Provide specific training or mentorship to students.

Play an active role in the development of the service and the team.

Provide education to services users and carers with regard to living with mental ill health, and gaining access services.

Provide high quality care in a variety of settings, including at Harrison House, DPoW, other services and in the community.

Be able to support individuals with complex needs in a person-centred, trauma-informed and compassionate manner.

Maintain accurate records, both written and computerised to a standard that reflects the level of clinical assessment, observation and intervention. This may involve the use of specialised psychometric tools to complement the assessment and evaluation of client care.

Implement holistic, biopsychosocial interventions.

Liaise with community-based services and resources such as education, social security, employment, housing, Police and voluntary sector organisations to facilitate the delivery of the most appropriate and best possible care for the individual client, carers and their families.

Discuss complex issues surrounding risk management and plan care accordingly, and keeping the relevant people informed.

Discharge planning.

Respond to client crisis in a non-judgemental, positive and pro-active manner.

Develop clear care pathways, including methods to reduce the risk of further crisis developing.

Work in a manner which is flexible according to client need.

Provide telephone support to people accessing services, carers, outside agencies or clinicians who require information, advice or crisis intervention.

Exercise sound clinical judgement and manage competing priorities and opinions.

Assess complex mental health conditions, then to develop and implement care packages in a variety of settings.

If required (or at their request) undertake Mental Health Act Training (AMHPs) and if qualified take part in the AMHP rota.

Complete triage and assessment, whether over the telephone, face-to-face, on-site or elsewhere.