Support Worker AOT

Navigo Health and Social Care CIC

Information:

This job is now closed

Job summary

Positions available:

1 x permanent

1 x 12 months fixed term

We are a small specialist team providing high quality evidence-based care. To achieve this we need professionals who take pride in their work, have attention to detail and are skilled and knowledgeable. But most of all we want people who care.

As a support worker you will work within a small team of nurses, social workers and assistant practitioners to work with those service users who don't engage in mainstream mental health services and have a diagnosis of severe and enduring mental health problems as well as substance and alcohol issues. You will work within the Assertive Outreach ethos of a team approach where all staff see all service users, and work to deliver planned care packages and to provide evidence based intervention

Main duties of the job

The post holder will visit service users in their homes or in other community settings to provide practical support with activities of daily living .

the post holder will have a patient and consistent approach and have the skills to be able to build up therapeutic relationships with service users and other agencies.

You will have a good working knowledge of psychosis, schizophrenia, personality disorder and substance use.

You will ideally have basic physical health monitoring knowledge or be willing to train in this area.

You will have some knowledge of medication management.

You will have a full clean driving licence and be willing to use your car to transport service users.

you will work well in a team environment and take direction from Care Coordinators in order to implement service user care plans.

About us

Hello!

We are Navigo. We look after North East Lincolnshire's mental health and well-being. We are an award-winning social enterprise that provides mental health services to the NHS and beyond.

The whole basis of our work is to deliver services that we would be happy for our own family to use.

We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.

Ranked as one of the top UK companies to work for, we featured in the Best Companies top 100 large company list and were named sixth best health and social care company 2023.

As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre and two cafes.

Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.

We like to work with forward-thinking people who want to make a difference.

Come join us!

Date posted

18 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9816-120-1

Job locations

Weelsby View Health Centre

Ladysmith Road

Grimsby

DN32 9SW


Job description

Job responsibilities

The Post Holder must have the individual service users needs at the fore at all times and use the agreed set of values and skills to underpin their day to day work.

To work without direct supervision, but with someone available to refer to, as and when required, either on or off site on a regular basis,

Ensure that service users engage effectively with the agreed care plan and participate in community support on a regular and consistent basis.

Provide regular and practical support to service users and their carers/significant other in developing and managing dignity and independence.

Provide support and assistance, as necessary, with daily living activities.

Positively promote independent living skills of service users.

Work flexibly with Care Co-ordinators, other relevant community support, service user and significant other to implement plan of care.

Help service users gain access to resources, including benefits and welfare rights.

Will be handling patients cash and valuables on a regular basis.

Help identify early signs of relapse by monitoring the services user progress, level of functioning and mental state and alert the appropriate staff involved in the persons care.

Assist the Care Co-ordinator and service user in developing crisis/contingency plans and advanced statements, as per local policy guidelines.

To maintain adequate records, as required, by existing procedures, entering appropriate details on the service users electronic record and any paper held files.

To be able to communicate routine information in an arena where there will be barriers to understanding, and to be able to use tact and persuasion in a non-aggressive manner.

Attend and participate in agreed training, development and supervision sessions as an individual and as part of the team.

To undertake such other duties as may be determined from time to time within the general scope of the post.

Adhere to health and safety legislation

Job description

Job responsibilities

The Post Holder must have the individual service users needs at the fore at all times and use the agreed set of values and skills to underpin their day to day work.

To work without direct supervision, but with someone available to refer to, as and when required, either on or off site on a regular basis,

Ensure that service users engage effectively with the agreed care plan and participate in community support on a regular and consistent basis.

Provide regular and practical support to service users and their carers/significant other in developing and managing dignity and independence.

Provide support and assistance, as necessary, with daily living activities.

Positively promote independent living skills of service users.

Work flexibly with Care Co-ordinators, other relevant community support, service user and significant other to implement plan of care.

Help service users gain access to resources, including benefits and welfare rights.

Will be handling patients cash and valuables on a regular basis.

Help identify early signs of relapse by monitoring the services user progress, level of functioning and mental state and alert the appropriate staff involved in the persons care.

Assist the Care Co-ordinator and service user in developing crisis/contingency plans and advanced statements, as per local policy guidelines.

To maintain adequate records, as required, by existing procedures, entering appropriate details on the service users electronic record and any paper held files.

To be able to communicate routine information in an arena where there will be barriers to understanding, and to be able to use tact and persuasion in a non-aggressive manner.

Attend and participate in agreed training, development and supervision sessions as an individual and as part of the team.

To undertake such other duties as may be determined from time to time within the general scope of the post.

Adhere to health and safety legislation

Person Specification

Experience

Essential

  • Experience of working with complex mental health problems
  • Experience of working with substance use
  • A commitment to ongoing personal and professional development

Desirable

  • Experience of working in a community setting
  • First Aid Training
  • Basic IT skills
  • Knowledge of the benefits and housing systems

Qualifications

Desirable

  • basic knowledge of the Mental Health Act
  • Basic knowledge of Mental Capacity Act
  • Basic knowledge of Community Treatment Orders
  • Medication Management
  • Basic physical health monitoring skills

Knowledge

Essential

  • Ability to respond to the individual rights/needs/opinions of service users
  • Ability to work flexibly according to demands.
  • Ability to maintain a safe environment for residents/ carers/staff
  • Excellent written and verbal communication skills
  • Standard keyboard skill
  • Flexibility required to meet service needs
  • A commitment to providing a person-centred care approach
  • Team Worker
  • Positive attitude to changes
Person Specification

Experience

Essential

  • Experience of working with complex mental health problems
  • Experience of working with substance use
  • A commitment to ongoing personal and professional development

Desirable

  • Experience of working in a community setting
  • First Aid Training
  • Basic IT skills
  • Knowledge of the benefits and housing systems

Qualifications

Desirable

  • basic knowledge of the Mental Health Act
  • Basic knowledge of Mental Capacity Act
  • Basic knowledge of Community Treatment Orders
  • Medication Management
  • Basic physical health monitoring skills

Knowledge

Essential

  • Ability to respond to the individual rights/needs/opinions of service users
  • Ability to work flexibly according to demands.
  • Ability to maintain a safe environment for residents/ carers/staff
  • Excellent written and verbal communication skills
  • Standard keyboard skill
  • Flexibility required to meet service needs
  • A commitment to providing a person-centred care approach
  • Team Worker
  • Positive attitude to changes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Navigo Health and Social Care CIC

Address

Weelsby View Health Centre

Ladysmith Road

Grimsby

DN32 9SW


Employer's website

https://navigocare.co.uk/ (Opens in a new tab)


Employer details

Employer name

Navigo Health and Social Care CIC

Address

Weelsby View Health Centre

Ladysmith Road

Grimsby

DN32 9SW


Employer's website

https://navigocare.co.uk/ (Opens in a new tab)


For questions about the job, contact:

Assertive Outreach Manager

Nicky Coulbeck

nicky.coulbeck@nhs.net

Date posted

18 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9816-120-1

Job locations

Weelsby View Health Centre

Ladysmith Road

Grimsby

DN32 9SW


Supporting documents

Privacy notice

Navigo Health and Social Care CIC's privacy notice (opens in a new tab)