Job summary
Positions available:
1 x permanent
1 x 12 months fixed term
We are a
small specialist team providing high quality evidence-based care. To achieve
this we need professionals who take pride in their work, have attention to
detail and are skilled and knowledgeable. But most of all we want people who
care.
As a
support worker you will work within a small team of nurses, social workers and
assistant practitioners to work with those service users who don't engage in
mainstream mental health services and have a diagnosis of severe and enduring
mental health problems as well as substance and alcohol issues. You will work
within the Assertive Outreach ethos of a team approach where all staff see all
service users, and work to deliver planned care packages and to provide
evidence based intervention
Main duties of the job
The post
holder will visit service users in their homes or in other community settings
to provide practical support with activities of daily living .
the post
holder will have a patient and consistent approach and have the skills to be
able to build up therapeutic relationships
with service users and other agencies.
You will have
a good working knowledge of psychosis, schizophrenia, personality disorder and
substance use.
You will
ideally have basic physical health monitoring knowledge or be willing to train
in this area.
You will have
some knowledge of medication management.
You will have
a full clean driving licence and be willing to use your car to transport
service users.
you will work
well in a team environment and take direction from Care Coordinators in order
to implement service user care plans.
About us
Hello!
We are Navigo. We look after North East Lincolnshire's
mental health and well-being. We are an award-winning social enterprise that
provides mental health services to the NHS and beyond.
The whole basis of our work is
to deliver services that we would be happy for our own family to use.
We offer a range of mental
health services, including acute and community facilities as well as specialist
support such as outstanding older adults inpatient services, rehabilitation
and recovery community mental health and an outstanding specialist eating
disorder facility.
Ranked as one of the top UK
companies to work for, we featured in the Best Companies top 100 large company
list and were named sixth best health and social care company 2023.
As a social enterprise, we do
things a little bit differently and have also developed income-generating commercially
viable businesses that provide training, education and employment opportunities
including Grimsby Garden Centre and two cafes.
Working at Navigo is not like
working anywhere else. Lots of places say that, but we really mean it.
We like to work with
forward-thinking people who want to make a difference.
Come join us!
Job description
Job responsibilities
The Post
Holder must have the individual service users needs at the fore at all times
and use the agreed set of values and skills to underpin their day to day work.
To work
without direct supervision, but with someone available to refer to, as and when
required, either on or off site on a regular basis,
Ensure that
service users engage effectively with the agreed care plan and participate in
community support on a regular and consistent basis.
Provide
regular and practical support to service users and their carers/significant
other in developing and managing dignity and independence.
Provide
support and assistance, as necessary, with daily living activities.
Positively
promote independent living skills of service users.
Work flexibly
with Care Co-ordinators, other relevant community support, service user and
significant other to implement plan of care.
Help service
users gain access to resources, including benefits and welfare rights.
Will be
handling patients cash and valuables on a regular basis.
Help identify
early signs of relapse by monitoring the services user progress, level of
functioning and mental state and alert the appropriate staff involved in the
persons care.
Assist the
Care Co-ordinator and service user in developing crisis/contingency plans and
advanced statements, as per local policy guidelines.
To maintain
adequate records, as required, by existing procedures, entering appropriate
details on the service users electronic record and any paper held files.
To be able to
communicate routine information in an arena where there will be barriers to
understanding, and to be able to use tact and persuasion in a non-aggressive
manner.
Attend and
participate in agreed training, development and supervision sessions as an
individual and as part of the team.
To undertake
such other duties as may be determined from time to time within the general
scope of the post.
Adhere
to health and safety legislation
Job description
Job responsibilities
The Post
Holder must have the individual service users needs at the fore at all times
and use the agreed set of values and skills to underpin their day to day work.
To work
without direct supervision, but with someone available to refer to, as and when
required, either on or off site on a regular basis,
Ensure that
service users engage effectively with the agreed care plan and participate in
community support on a regular and consistent basis.
Provide
regular and practical support to service users and their carers/significant
other in developing and managing dignity and independence.
Provide
support and assistance, as necessary, with daily living activities.
Positively
promote independent living skills of service users.
Work flexibly
with Care Co-ordinators, other relevant community support, service user and
significant other to implement plan of care.
Help service
users gain access to resources, including benefits and welfare rights.
Will be
handling patients cash and valuables on a regular basis.
Help identify
early signs of relapse by monitoring the services user progress, level of
functioning and mental state and alert the appropriate staff involved in the
persons care.
Assist the
Care Co-ordinator and service user in developing crisis/contingency plans and
advanced statements, as per local policy guidelines.
To maintain
adequate records, as required, by existing procedures, entering appropriate
details on the service users electronic record and any paper held files.
To be able to
communicate routine information in an arena where there will be barriers to
understanding, and to be able to use tact and persuasion in a non-aggressive
manner.
Attend and
participate in agreed training, development and supervision sessions as an
individual and as part of the team.
To undertake
such other duties as may be determined from time to time within the general
scope of the post.
Adhere
to health and safety legislation
Person Specification
Experience
Essential
- Experience of working with complex mental health problems
- Experience of working with substance use
- A commitment to ongoing personal and professional development
Desirable
- Experience of working in a community setting
- First Aid Training
- Basic IT skills
- Knowledge of the benefits and housing systems
Qualifications
Desirable
- basic knowledge of the Mental Health Act
- Basic knowledge of Mental Capacity Act
- Basic knowledge of Community Treatment Orders
- Medication Management
- Basic physical health monitoring skills
Knowledge
Essential
- Ability to respond to the individual rights/needs/opinions of service users
- Ability to work flexibly according to demands.
- Ability to maintain a safe environment for residents/ carers/staff
- Excellent written and verbal communication skills
- Standard keyboard skill
- Flexibility required to meet service needs
- A commitment to providing a person-centred care approach
- Team Worker
- Positive attitude to changes
Person Specification
Experience
Essential
- Experience of working with complex mental health problems
- Experience of working with substance use
- A commitment to ongoing personal and professional development
Desirable
- Experience of working in a community setting
- First Aid Training
- Basic IT skills
- Knowledge of the benefits and housing systems
Qualifications
Desirable
- basic knowledge of the Mental Health Act
- Basic knowledge of Mental Capacity Act
- Basic knowledge of Community Treatment Orders
- Medication Management
- Basic physical health monitoring skills
Knowledge
Essential
- Ability to respond to the individual rights/needs/opinions of service users
- Ability to work flexibly according to demands.
- Ability to maintain a safe environment for residents/ carers/staff
- Excellent written and verbal communication skills
- Standard keyboard skill
- Flexibility required to meet service needs
- A commitment to providing a person-centred care approach
- Team Worker
- Positive attitude to changes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
