Care Plus Group

Bank Support Worker

The closing date is 29 July 2025

Job summary

Older Peoples Day Services promotes, supports and improves the mental, physical and emotional well-being of vulnerable people, in order that they can participate in their communities and with their families, and enjoy the best life possible. The aim of the service is to support vulnerable people to remain living in their own homes. An effective Day Service should aim to ensure that this group can participate in and help steer the services required, considering their specific needs. Day Services should also enable service users to make informed decisions and to facilitate access to services across the health, social and voluntary sectors.

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Job title: Support Worker

Base: Day Services, Curzon Centre, Cleethorpes

Differing shifts dependant on service need between 8:30am and 5pm Mon-Fri

Salary Range 2 £21,841 under 21; £23,875, 21 and over pro rata per annum, fixed salary point.

Older Peoples Day Services supports local people who require services to reduce isolation, who may have medical & social support needs including but not limited to complex health difficulties, mobility issues, frailty and/or dementia.

You will work as part of the Older Peoples Staff Team and under direction and supervision and you will assist service users to access a range of opportunities that will support and enable them to continue to lead meaningful, purposeful lives of their choice. You will provide a range of support/personal care to meet the needs of older people at the centre. You will contribute to supporting the Service Users in areas of daily living skills whilst enabling and maintaining individual existing skills and health and well-being.

Experience of working with vulnerable adults with a range of needs. Effective communication and customer care skills are essential.

A Level 2 qualification in Health & Social Care would be advantageous. Previous experience of caring for people in either an employment or voluntary capacity for a minimum of 1 year is a mandatory requirement.

For further information and an informal discussion please contact Angela Loveday on telephone number 01472 266995

About us

Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.

We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.

We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Date posted

15 July 2025

Pay scheme

Other

Salary

£23,875 a year age 21 and over; £21841 under 21, pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

B9814-25-181

Job locations

Curzon Centre

Coulbeck Drive

Cleethorpes

DN35 9HW

Job description

Job responsibilities

The job description is attached as a separate document with the person specification - please refer to this for more information.

Job description

Job responsibilities

The job description is attached as a separate document with the person specification - please refer to this for more information.

Person Specification

Experience

Essential

Previous experience of caring for people in either an employment or voluntary capacity for a minimum of 1 year

Desirable

Signalong/Makaton experience
Experience of joint working with other agencies

Qualifications

Essential

Level 2 qualification in Health and Social Care, equivalent experience
Literacy and numeracy skills Level 2 or equivalent level of competence

Desirable

Care Certificate

Other

Essential

Ability to work flexibly with regard to working hours/arrangements, which may include early morning, evening and weekend working.
Ability to safely use a range of moving and handling equipment i.e. moving and handling, push/pulling wheelchairs/using hoist equipment
Ability to work in a variety of settings
Ability to demonstrate commitment to Care Plus Group core values

Knowledge & Skills

Essential

Effective verbal and written communication skills
Ability to provide practical support
Ability to listen and communicate effectively and to be empathic, compassionate and patient
Effective team worker
Ability to assist service users with the activities of daily living and be prepared to assist with the basic practical tasks in order to promote independence.
Ability to undertake personal care tasks
Ability to accurately record and maintain records.
Ability to follow Support/ Care plans
Demonstrates an understanding of Learning Disability and/or Older People and associated issues.
Ability to deal appropriately with service users who may demonstrate challenging behaviour.
Awareness of Health and Safety legislation
Understanding of confidentiality and data protection

Desirable

Understanding of the principles of promoting independence
Knowledge of the Mental Health Act
Knowledge of Dementia Care
Understanding of current legislation - Valuing People
Knowledge of infection control
Knowledge of risk assessments and person centred care

Person Specification

Experience

Essential

Previous experience of caring for people in either an employment or voluntary capacity for a minimum of 1 year

Desirable

Signalong/Makaton experience
Experience of joint working with other agencies

Qualifications

Essential

Level 2 qualification in Health and Social Care, equivalent experience
Literacy and numeracy skills Level 2 or equivalent level of competence

Desirable

Care Certificate

Other

Essential

Ability to work flexibly with regard to working hours/arrangements, which may include early morning, evening and weekend working.
Ability to safely use a range of moving and handling equipment i.e. moving and handling, push/pulling wheelchairs/using hoist equipment
Ability to work in a variety of settings
Ability to demonstrate commitment to Care Plus Group core values

Knowledge & Skills

Essential

Effective verbal and written communication skills
Ability to provide practical support
Ability to listen and communicate effectively and to be empathic, compassionate and patient
Effective team worker
Ability to assist service users with the activities of daily living and be prepared to assist with the basic practical tasks in order to promote independence.
Ability to undertake personal care tasks
Ability to accurately record and maintain records.
Ability to follow Support/ Care plans
Demonstrates an understanding of Learning Disability and/or Older People and associated issues.
Ability to deal appropriately with service users who may demonstrate challenging behaviour.
Awareness of Health and Safety legislation
Understanding of confidentiality and data protection

Desirable

Understanding of the principles of promoting independence
Knowledge of the Mental Health Act
Knowledge of Dementia Care
Understanding of current legislation - Valuing People
Knowledge of infection control
Knowledge of risk assessments and person centred care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Care Plus Group

Address

Curzon Centre

Coulbeck Drive

Cleethorpes

DN35 9HW

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

Employer details

Employer name

Care Plus Group

Address

Curzon Centre

Coulbeck Drive

Cleethorpes

DN35 9HW

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)