Care Plus Group

Business Information Administrator

The closing date is 11 June 2025

Job summary

Care Plus is an organisation that works across the North East Lincolnshire Community. We are a Social Enterprise that delivers Health and Social Care services within the boundaries of our contracts and regulations and within the ethos of our purpose in that we exist to support people to achieve their best quality of life.

The Business Information Service consists of several functions including Performance Management, System Optimisation, Digital Development, Information Governance, Subject Access Request Co-ordination, Counter Fraud, Insurance, Claims, Risk and Contract Management. The team work together to ensure that our contracts are supported fully so that front line staff are enabled to deliver their services effectively.

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA

Main duties of the job

Business Information Administrator

20 - 24 hours per week

Fixed Term 9 months to cover maternity leave

Secondment can be agreed for internal CPG staff

Hours to be agreed within Mon-Friday office hours

Range 4 - fixed salary point £25,498

You will be required to support the Business Information Service to ensure projects and tasks are completed within required timescales and respond to changing priorities within the section. You will deliver administrative functions for the service area and utilise and promote digital applications as designated, producing work to a high standard of quality and accuracy.

You will be Educated to HNC/HND/Foundation Degree Level in a relevant subject or have extensive experience of working in an administrative position. You will have competency in the use of digital applications and the ability to support development of digital across the organisation. You will have a high level of ability in using Microsoft 365 applications and be able to produce a variety of well-presented and accurate documents.

Interview Date 23/06/2025

About us

Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.

We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.

We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria

Details

Date posted

02 June 2025

Pay scheme

Other

Salary

£25,498 a year pro rata per annum

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

B9814-25-129

Job locations

Westgate Park

Charlton Street

Grimsby

DN31 1SQ


Job description

Job responsibilities

The Job Description and Person Specification is attached so please refer to this for further details.

Job description

Job responsibilities

The Job Description and Person Specification is attached so please refer to this for further details.

Person Specification

Other

Essential

  • Ability to demonstrate commitment to CPG core values
  • Have a flexible approach to duties and working relationships.
  • Flexible with regard to location and working hours dependent on needs of the service.
  • The post holder should be willing to undertake relevant training as identified by their line manager.
  • Be able to travel within N E Lincs and the UK if required.

Skills and Knowledge

Essential

  • Ability and aptitude in using Microsoft 365 applications with the ability to produce a variety of well-presented and accurate documents.
  • A high level of literacy and numeracy skills.
  • Able to demonstrate a flexible approach in order to respond to customer and business needs.
  • Competency in the use of digital applications and the ability to support development of digital across the organisation
  • Able to demonstrate initiative to manage self and promote effective team working.
  • Ability to collate information, progress action and undertake analysis.
  • Ability to interpret and make sense of moderately complex information and instructions.
  • Able to work to deadlines and cope calmly in pressurised situations.
  • Effective communication skills with people at all levels.
  • Have an interest in improving services for vulnerable people.

Desirable

  • Familiar with SystmOne

Experience

Essential

  • Substantial administrative experience
  • Effective organisational skills and the ability to work to deadlines
  • Experience of working on own initiative and prioritising workload.

Desirable

  • Experience of working in the public or health & social care sector

Qualifications

Essential

  • Educated to HNC/HND/Foundation Degree Level in a relevant subject or extensive experience of working in a senior administrative position.
  • Evidence of a sound education background including Maths and English GCSE level C standard or equivalent.
  • Level 2 Diploma in computer applications or equivalent level of skill.
Person Specification

Other

Essential

  • Ability to demonstrate commitment to CPG core values
  • Have a flexible approach to duties and working relationships.
  • Flexible with regard to location and working hours dependent on needs of the service.
  • The post holder should be willing to undertake relevant training as identified by their line manager.
  • Be able to travel within N E Lincs and the UK if required.

Skills and Knowledge

Essential

  • Ability and aptitude in using Microsoft 365 applications with the ability to produce a variety of well-presented and accurate documents.
  • A high level of literacy and numeracy skills.
  • Able to demonstrate a flexible approach in order to respond to customer and business needs.
  • Competency in the use of digital applications and the ability to support development of digital across the organisation
  • Able to demonstrate initiative to manage self and promote effective team working.
  • Ability to collate information, progress action and undertake analysis.
  • Ability to interpret and make sense of moderately complex information and instructions.
  • Able to work to deadlines and cope calmly in pressurised situations.
  • Effective communication skills with people at all levels.
  • Have an interest in improving services for vulnerable people.

Desirable

  • Familiar with SystmOne

Experience

Essential

  • Substantial administrative experience
  • Effective organisational skills and the ability to work to deadlines
  • Experience of working on own initiative and prioritising workload.

Desirable

  • Experience of working in the public or health & social care sector

Qualifications

Essential

  • Educated to HNC/HND/Foundation Degree Level in a relevant subject or extensive experience of working in a senior administrative position.
  • Evidence of a sound education background including Maths and English GCSE level C standard or equivalent.
  • Level 2 Diploma in computer applications or equivalent level of skill.

Employer details

Employer name

Care Plus Group

Address

Westgate Park

Charlton Street

Grimsby

DN31 1SQ


Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)


Employer details

Employer name

Care Plus Group

Address

Westgate Park

Charlton Street

Grimsby

DN31 1SQ


Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Sally Wood or Jess Camburn

01472256749

Details

Date posted

02 June 2025

Pay scheme

Other

Salary

£25,498 a year pro rata per annum

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

B9814-25-129

Job locations

Westgate Park

Charlton Street

Grimsby

DN31 1SQ


Supporting documents

Privacy notice

Care Plus Group's privacy notice (opens in a new tab)