Support Worker

Care Plus Group

The closing date is 27 April 2025

Job summary

Day services promotes, supports and improves the mental, physical and emotional well-being of vulnerable people, in order that they can participate in their communities and with their families, and enjoy the best life possible. The aim of the service is to support vulnerable people to remain living in their own homes. An effective Day Service should aim to ensure that this group can participate in and help steer the services required, considering their specific needs. Day Services should also enable service users to make informed decisions and to facilitate access to services across the health, social and voluntary sectors.

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Support Worker

Base: Day Services, Cromwell Road

37.5 hours

Permanent

Salary Range 2 £21,841(under 21) - £23,875 (over 21) per annum fixed salary point.

The post holder will review programmes for individual service users care and development (including educational, work, leisure, physical and personal care and therapy) supporting Service Users to move towards independent living and work in consultation with families / carers. You will maintain service user records, both manual and electronic including but not limited to diary sheets, profile notes, reviews, emergency contacts etc. You will support and manage a range of behaviours of concern displayed by service users. You will attend to any medical appliances used by service users e.g., peg site, stoma sites, catheter bags, external urinary devices & callipers.

Excellent communication skill are required using a variety of methods and skills e.g. Signalong/Makaton to overcome barriers to understanding ensuring continued liaison with Service Users, their carers and families.

If you are ready for a new challenge and enjoy working in a busy, dynamic, and ever-changing environment then we welcome your application and look forward to hearing from you.

You will have a Level 2 qualification in Health and Social Care or equivalent experience and previous experience of caring for people in either an employment or voluntary capacity for a minimum of 1 year is a mandatory requirement.

About us

Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.

We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.

We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Date posted

11 April 2025

Pay scheme

Other

Salary

£21,841 to £23,875 a year Range 2 £21,841 (under 21) - £23,875 (over 21)

Contract

Permanent

Working pattern

Full-time

Reference number

B9814-25-090

Job locations

Cromwell Road Resource Centre

402 Cromwell Road

Grimsby

DN31 2BH

Job description

Job responsibilities

The job description is attached as a separate document with the person spec - please refer to it for more information

Job description

Job responsibilities

The job description is attached as a separate document with the person spec - please refer to it for more information

Person Specification

Experience

Essential

Previous experience of caring for people in either an employment or voluntary capacity for a minimum of 1 year

Desirable

Signalong/Makaton experience
Experience of joint working with other agencies

Qualifications

Essential

Level 2 qualification in Health and Social Care, equivalent experience or willing to complete within 18 months of appointment
Literacy and numeracy skills Level 2 or equivalent level of competence

Desirable

Care Certificate

Other

Essential

Ability to work flexibly with regard to working hours/arrangements, which may include early morning, evening and weekend working.
Ability to safely use a range of moving and handling equipment i.e. moving and handling, push/pulling wheelchairs/using hoist equipment
Ability to work in a variety of settings
Ability to demonstrate commitment to Care Plus Group core values

Knowledge & Skills

Essential

Effective verbal and written communication skills
Ability to provide practical support
Ability to listen and communicate effectively and to be empathic, compassionate and patient
Effective team worker
Ability to assist service users with the activities of daily living and be prepared to assist with the basic practical tasks in order to promote independence.
Ability to undertake personal care tasks
Ability to accurately record and maintain records.
Ability to follow Support/ Care plans
Demonstrates an understanding of Learning Disability and/or Older People and associated issues.
Ability to deal appropriately with service users who may demonstrate challenging behaviour.
Awareness of Health and Safety legislation
Understanding of confidentiality and data protection

Desirable

Understanding of the principles of promoting independence
Knowledge of the Mental Health Act
Knowledge of Dementia Care
Understanding of current legislation - Valuing People
Knowledge of infection control
Knowledge of risk assessments and person centred care

Person Specification

Experience

Essential

Previous experience of caring for people in either an employment or voluntary capacity for a minimum of 1 year

Desirable

Signalong/Makaton experience
Experience of joint working with other agencies

Qualifications

Essential

Level 2 qualification in Health and Social Care, equivalent experience or willing to complete within 18 months of appointment
Literacy and numeracy skills Level 2 or equivalent level of competence

Desirable

Care Certificate

Other

Essential

Ability to work flexibly with regard to working hours/arrangements, which may include early morning, evening and weekend working.
Ability to safely use a range of moving and handling equipment i.e. moving and handling, push/pulling wheelchairs/using hoist equipment
Ability to work in a variety of settings
Ability to demonstrate commitment to Care Plus Group core values

Knowledge & Skills

Essential

Effective verbal and written communication skills
Ability to provide practical support
Ability to listen and communicate effectively and to be empathic, compassionate and patient
Effective team worker
Ability to assist service users with the activities of daily living and be prepared to assist with the basic practical tasks in order to promote independence.
Ability to undertake personal care tasks
Ability to accurately record and maintain records.
Ability to follow Support/ Care plans
Demonstrates an understanding of Learning Disability and/or Older People and associated issues.
Ability to deal appropriately with service users who may demonstrate challenging behaviour.
Awareness of Health and Safety legislation
Understanding of confidentiality and data protection

Desirable

Understanding of the principles of promoting independence
Knowledge of the Mental Health Act
Knowledge of Dementia Care
Understanding of current legislation - Valuing People
Knowledge of infection control
Knowledge of risk assessments and person centred care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.