Medical Receptionist

Job summary

Care Plus Group Primary Care practices provides the first point of contact for registered patients accessing the health care service. The service will work collaboratively with patients to assist them in managing and preventing illnesses and coordinating access to specialised care.

The Care Plus Group Primary Care practices, Open Door and Quayside, provide services for a client group with a range of diverse and sometimes complex needs including substance misuse, homelessness, mental health problems and self-neglect.

Please note that Care Plus Group Primary Care are not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Job Title: Medical Receptionist

Hours: 20 hours per week

Permanent

£22,370 per annum pro rata fixed salary point

The postholder will be the first point of contact for visitors and callers to and will be required to deal with enquiries efficiently and courteously and to the mutual satisfaction of the partners, service users and patients.

You will provide a professional and quality administrative support and reception service to patients, doctors, other health professionals and all visitors. You will be greeting and marking as arrived patients and answering the telephone, along with referrals, scanning and other duties such as tasks. You will work under general supervision and within well established procedures.

You will be required to answer all incoming calls from patients and other health care professionals, diverting them appropriately. Liaise with clinicians, make/cancel and re-arrange appointment via the system. Undertake routine clerical duties, e.g. photocopying, scanning, computer work, message taking, telephone enquiries. Process and distribution of incoming and outgoing mail (including electronic).

About us

Open Door & Quayside are subsidiaries of Care Plus Group.

Open Door is committed to improving the health & social care for some of the most vulnerable people within North East Lincolnshire. Quayside is a GP practice which is committed to ensuring that the local community are given the opportunity to access a range of health and care services and receive information, advice and guidance needed to improve their lives.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Employer details

Employer name

Care Plus Group

Address

Open Door

Albion Street

Grimsby

DN32 7DL

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

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Employer details

Employer name

Care Plus Group

Address

Open Door

Albion Street

Grimsby

DN32 7DL

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

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