Clerical Assistant

Care Plus Group

This job is now closed

Job summary

Community Inpatient Unit are looking for Clerical Assistants to join their Team.

Community Inpatient Unit is a bed-based facility supporting people to recover and regain their independence following a period of illness, trauma, surgery, or significant event. It supports hospital discharges, prevents admission to hospital or long-term care and promotes independent living. Its a multi-disciplinary service with Nurses, Physiotherapists, Occupational Therapist, Social Workers, and care staff.

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Job title: Clerical Assistant

Base: Community Inpatient Unit

Hours: 30 hours per week Permanent

Range 2: Under 21 £20,702 / Over 21, £22,370 fixed salary point

You will provide a comprehensive range of administrative services to support the effective running of the Community Inpatient Unit. You will be the first point of contact for visitors to the building and you will undertake a range of routine clerical duties such as photocopying, scanning, computer work, message taking, telephone enquiries and the processing and distribution of incoming and outgoing mail (including electronic). You will also be using Microsoft Word/Excel/PowerPoint to produce a range of documents e.g letters, reports, presentations as directed.

You will have regular supervision and support from the admin lead at CIU.

You will have Literacy and numeracy Level 2 qualifications and hold a Level 2 (or equivalent level of competence) in computer applications.

About us

Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.

We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.

We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Date posted

10 May 2024

Pay scheme

Other

Salary

£20,702 a year under 21, £22370 for 21 and over pro rata - fixed salary point

Contract

Permanent

Working pattern

Part-time

Reference number

B9814-24-136

Job locations

Cambridge Park Community Inpatient Unit

Peterhouse Road

Grimsby

DN34 5UX

Job description

Job responsibilities

The job description is attached as a separate document with the person specification. Please refer to this for more information before completing your application.

Job description

Job responsibilities

The job description is attached as a separate document with the person specification. Please refer to this for more information before completing your application.

Person Specification

Qualifications

Essential

Literacy and numeracy Level 2
Level 2 or equivalent level of competence in computer applications

Desirable

NVQ Level 2 Business Admin
NVQ Level 2 Customer Care

Experience

Essential

Recent experience of working in an office/reception (within the last year)
Experience of working with the public (both face to face and on the telephone)
Competent in Microsoft Office including Word, Outlook and Excel

Desirable

Experience of working with people with varying levels of communication skills/abilities
Experience of working in a care environment

Knowledge & Skills

Essential

Effective communication and organisational skills
Ability to work as part of a team
Ability to work on own initiative
Effective prioritisation skills
Awareness of confidentiality
Effective customer care skills
Ability to take and transcribe accurate notes
Promotion of patient wellbeing
Ability and willingness to work as part of a team

Other

Essential

Ability to work flexibly with regard to working hours/arrangements

Person Specification

Qualifications

Essential

Literacy and numeracy Level 2
Level 2 or equivalent level of competence in computer applications

Desirable

NVQ Level 2 Business Admin
NVQ Level 2 Customer Care

Experience

Essential

Recent experience of working in an office/reception (within the last year)
Experience of working with the public (both face to face and on the telephone)
Competent in Microsoft Office including Word, Outlook and Excel

Desirable

Experience of working with people with varying levels of communication skills/abilities
Experience of working in a care environment

Knowledge & Skills

Essential

Effective communication and organisational skills
Ability to work as part of a team
Ability to work on own initiative
Effective prioritisation skills
Awareness of confidentiality
Effective customer care skills
Ability to take and transcribe accurate notes
Promotion of patient wellbeing
Ability and willingness to work as part of a team

Other

Essential

Ability to work flexibly with regard to working hours/arrangements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.