Care Plus Group

Clerical Assistant

Information:

This job is now closed

Job summary

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.

Care Plus Group covers Grimsby, Cleethorpes and the surrounding villages within North East Lincolnshire, delivering a wide range of nursing care to people in their own homes or other community settings that are predominately housebound. The Specialist Nursing teams provide mandatory and statutory training to Care Plus Group, GP practices, Nursing and Residential homes and other Health Professionals.

Main duties of the job

Job Title: Clerical Assistant

Department: Specialist Nursing Admin

Base: Cleethorpes Primary Care Centre

Hours: 18 per week (Wednesday 1.00pm – 5.00pm, Thursday 8.30am – 5.00pm and Friday 8.30am – 3.00pm)

Fixed-term to cover maternity leave

Salary Range 2 £17,951 (under 23) - £18,576 (over 23) pro rata per annum fixed salary point

The postholder will provide an administrative/clerical support service to the Infection Control, Diabetes and Tissue Viability Specialist Nursing Teams working closely with the secretary/co-ordinator for the department to ensure that the teams are fully supported at all times. Duties will include arranging clinics and appointments for Tissue Viability patients as well as education sessions for the Diabetes DESMOND programme. Generally works with supervision close by and within well established procedures.

About us

Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff. We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint. We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Details

Date posted

25 July 2022

Pay scheme

Other

Salary

£17,951 a year

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

B9814-22-280

Job locations

Cleethorpes Primary Care Centre

St Hugh's Avenue

Cleethorpes

DN35 8EE


Job description

Job responsibilities

The job description is attached as a separate document with the person specification – please refer to this for more information.

Job description

Job responsibilities

The job description is attached as a separate document with the person specification – please refer to this for more information.

Person Specification

Qualifications

Essential

  • Literacy and numeracy level 2
  • Level 2 or equivalent qualification in computer applications

Desirable

  • NVQ Level 2 Business Admin
  • NVQ Level 2 Customer Care

Experience

Essential

  • Recent experience of working in an office/reception (within the last year)
  • Experience of working with the public (both face to face and on the telephone)
  • Competent in Microsoft office including Word, Outlook & Excel

Desirable

  • Experience of working with people with varying levels of communication skills/abilities
  • Experience of working in a care environment

Skills & Knowledge

Essential

  • Effective communication and organisational skills
  • Ability to demonstrate diplomacy and tact
  • Ability to work as part of a team
  • Ability to work on own initiative
  • Effective prioritisation skills
  • Awareness of confidentiality
  • Ability to work accurately
  • Ability to communicate effectively with people at all levels
  • Effective customer care skills
  • Ability to take and transcribe accurate notes
Person Specification

Qualifications

Essential

  • Literacy and numeracy level 2
  • Level 2 or equivalent qualification in computer applications

Desirable

  • NVQ Level 2 Business Admin
  • NVQ Level 2 Customer Care

Experience

Essential

  • Recent experience of working in an office/reception (within the last year)
  • Experience of working with the public (both face to face and on the telephone)
  • Competent in Microsoft office including Word, Outlook & Excel

Desirable

  • Experience of working with people with varying levels of communication skills/abilities
  • Experience of working in a care environment

Skills & Knowledge

Essential

  • Effective communication and organisational skills
  • Ability to demonstrate diplomacy and tact
  • Ability to work as part of a team
  • Ability to work on own initiative
  • Effective prioritisation skills
  • Awareness of confidentiality
  • Ability to work accurately
  • Ability to communicate effectively with people at all levels
  • Effective customer care skills
  • Ability to take and transcribe accurate notes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Care Plus Group

Address

Cleethorpes Primary Care Centre

St Hugh's Avenue

Cleethorpes

DN35 8EE


Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)


Employer details

Employer name

Care Plus Group

Address

Cleethorpes Primary Care Centre

St Hugh's Avenue

Cleethorpes

DN35 8EE


Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Janice Clift

janice.clift@nhs.net

01472256765

Details

Date posted

25 July 2022

Pay scheme

Other

Salary

£17,951 a year

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

B9814-22-280

Job locations

Cleethorpes Primary Care Centre

St Hugh's Avenue

Cleethorpes

DN35 8EE


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