Medway Community Healthcare

Urgent response Clinical Support Worker

Information:

This job is now closed

Job summary

  • Do you want to support patients in their own homes avoiding hospital admission?
  • Do you want to make a real and valuable difference to patients in their own homes?
  • Do you want a career where we will support your learning and help you to achieve your goals?

Main duties of the job

We are looking for people who share our values:

  • we are caring and compassionate
  • we deliver quality and value
  • we work in partnership.

We are seeking people who are adaptable and collaborative, with the potential to grow, and the ability to plan, prioritise and organise their work, to join our Urgent Response team.

Urgent Response are part of the multi-disciplinary urgent response service supporting unwell patients in domiciliary and care homes across Medway. Our aim is to prevent hospital admission, provide treatment and onward referrals to support patients in their own homes or care homes. We promote/preserve the health needs of individuals, families and communities, encourage self-care as well as undertake assessment and evaluation of care with the support of onward referrals to other community services to aid in onward care.

The service operates 7days per week from 8am - 8pm, 365 days of the year.

The Urgent Response teams provide care for patients, aged 18 and over who are within the Medway area, delivering a range of personalised care and treatment to those with complex and long-term conditions, supporting people to stay safe and well at home.

Our Urgent Response team aim to achieve three sets of goals:

  • Providing compassionate, professional, high quality care
  • Health, wellbeing and fun at work
  • Working in collaboration with our fellow health and social care providers locally

About us

So what else?

  • This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you'll even have the opportunity to become an MCH shareholder.
  • We encourage staff to get involved in exploring new ways of working and service development.
  • We'll provide well established, in-service training, one to one supervision, and appraisals with regular support.
  • You'll be able to develop your skills in a friendly and supportive team.

Would you like to work flexibly?In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

The small print

  • Informal visits can be arranged on request.
  • We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.
  • MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.

Details

Date posted

11 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per anum

Contract

Permanent

Working pattern

Full-time

Reference number

813-261-0624-LB

Job locations

Medway community healthcare

Gillingham

ME8 0PZ


Job description

Job responsibilities

  • To work as part of the multi-disciplinary urgent response service to support unwell patients in domiciliary and care homes. This role will perform urgent venous blood sample collection to service users over the age of 18 years and a limited range of basic nursing tasks.
  • The service operates from 0800-2000hrs 7 days a week.
  • To work as a member of a multidisciplinary team providing clinical care for patients within research and evidence-based guidelines. The team comprises of advanced clinical practitioners, paramedics, phlebotomists, therapists, care managers and social care providers.
  • In the role as Clinical Support Worker, working without direct supervision you will be responsible for delivering clinical care for patients in their own home. With Immediate access to a qualified staff member for advice and direction on care as required.
  • You will be responsible for your prioritising your own caseload of work and be responsible for tasks delegated from a registered nurse.
  • Assist in preparing patient notes and relevant charts/documentation on admission to the service, prior to the first home/clinic visit and as required.
  • Assist the registered nurse in the prevention of pressure damage and care of patients pressure areas, recording and maintaining relevant documentation and escalation as required.
  • When necessary initiate and assist with any emergency procedures including basic cardio pulmonary resuscitation.
  • Perform and record (in real time) patients vital signs as directed, reporting findings to the registered nurse on duty Temperature, Blood Pressure, Respiration, Oxygen Saturation and Heart Rate.
  • Reports patients condition to qualified staff and escalate appropriately early warning triggers in line with service standard operating procedures.
  • Perform venepuncture as directed by the registered practitioner, ensuring relevant documentation is completed and PPE policy followed.
  • Perform additional clinical skills as directed by the registered practitioner where trained and competent to do so within the scope of the role and speciality.
  • At the request of the registered practitioner, perform Blood Glucose levels finger pricks, utilising blood glucose monitoring equipment recording results within the patients record. Where abnormal results are identified, escalate to the registered practitioner on duty.
  • Collect Midstream and Catheter specimens as per organisational policy.
  • Coordination of Virtual Wards including the monitoring of a patient clinical dashboard
  • Virtual Ward equipment implementation and monitoring.

Job description

Job responsibilities

  • To work as part of the multi-disciplinary urgent response service to support unwell patients in domiciliary and care homes. This role will perform urgent venous blood sample collection to service users over the age of 18 years and a limited range of basic nursing tasks.
  • The service operates from 0800-2000hrs 7 days a week.
  • To work as a member of a multidisciplinary team providing clinical care for patients within research and evidence-based guidelines. The team comprises of advanced clinical practitioners, paramedics, phlebotomists, therapists, care managers and social care providers.
  • In the role as Clinical Support Worker, working without direct supervision you will be responsible for delivering clinical care for patients in their own home. With Immediate access to a qualified staff member for advice and direction on care as required.
  • You will be responsible for your prioritising your own caseload of work and be responsible for tasks delegated from a registered nurse.
  • Assist in preparing patient notes and relevant charts/documentation on admission to the service, prior to the first home/clinic visit and as required.
  • Assist the registered nurse in the prevention of pressure damage and care of patients pressure areas, recording and maintaining relevant documentation and escalation as required.
  • When necessary initiate and assist with any emergency procedures including basic cardio pulmonary resuscitation.
  • Perform and record (in real time) patients vital signs as directed, reporting findings to the registered nurse on duty Temperature, Blood Pressure, Respiration, Oxygen Saturation and Heart Rate.
  • Reports patients condition to qualified staff and escalate appropriately early warning triggers in line with service standard operating procedures.
  • Perform venepuncture as directed by the registered practitioner, ensuring relevant documentation is completed and PPE policy followed.
  • Perform additional clinical skills as directed by the registered practitioner where trained and competent to do so within the scope of the role and speciality.
  • At the request of the registered practitioner, perform Blood Glucose levels finger pricks, utilising blood glucose monitoring equipment recording results within the patients record. Where abnormal results are identified, escalate to the registered practitioner on duty.
  • Collect Midstream and Catheter specimens as per organisational policy.
  • Coordination of Virtual Wards including the monitoring of a patient clinical dashboard
  • Virtual Ward equipment implementation and monitoring.

Person Specification

Qualifications

Essential

  • Educate to NVQ level in 2 in Health & Social Care

Desirable

  • Experience of pressure area care

Experience

Essential

  • Previous experience in health or social care setting
  • Experience in undertaking basic clinical observations
  • Extensive experience working as an assistance at Band 2/3 or equivalent
  • Working using own initiative

Desirable

  • Experience in basic wound care

MCH Values

Essential

  • Demonstrates behaviours in line with all three MCH values

Desirable

  • Knowledge in basic wound care
Person Specification

Qualifications

Essential

  • Educate to NVQ level in 2 in Health & Social Care

Desirable

  • Experience of pressure area care

Experience

Essential

  • Previous experience in health or social care setting
  • Experience in undertaking basic clinical observations
  • Extensive experience working as an assistance at Band 2/3 or equivalent
  • Working using own initiative

Desirable

  • Experience in basic wound care

MCH Values

Essential

  • Demonstrates behaviours in line with all three MCH values

Desirable

  • Knowledge in basic wound care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Medway Community Healthcare

Address

Medway community healthcare

Gillingham

ME8 0PZ


Employer's website

https://www.medwaycommunityhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Medway Community Healthcare

Address

Medway community healthcare

Gillingham

ME8 0PZ


Employer's website

https://www.medwaycommunityhealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Lead for Urgent Response

Glenda Moncar

glenda.moncar@nhs.net

07903235089

Details

Date posted

11 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per anum

Contract

Permanent

Working pattern

Full-time

Reference number

813-261-0624-LB

Job locations

Medway community healthcare

Gillingham

ME8 0PZ


Supporting documents

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