Sirona care & health CIC

Information Governance Administrator (Maternity Cover)

The closing date is 30 September 2025

Job summary

Sirona's Information Governance (IG) Service is looking for an Administrator to join the team who enjoys working in a varied role, with the opportunity to use their own initiative and work with a supportive team.

The Service covers system and process management, records management, data protection and the controls needed to ensure that information sharing is secure and confidential.

You will be responsible for managing a high volume of work and will have the ability to convey complex information in a personalised, easily understandable way. You will have a fundamental role within the Information Governance Team and be expected to work under the direction of the Information Governance Manager supporting the multiple elements of the information governance work programme.

Excellent communications, organisational and time management skills with a proven track record of meeting deadlines and prioritising workload effectively are essential. The postholder will have the opportunity to develop knowledge of the General Data Protection Regulation (GDPR) /Data Protection Act 2018 and all other relevant legislation and an interest in developing further within an information governance role.

Main duties of the job

This is a full-time post covering maternity leave for a year. The successful candidate will be expected to assist with the receipt, processing and disclosure of requests for patient records that fall within the scope of data protection legislation.

Duties include logging requests, obtaining relevant proof of identification, sourcing, preparing, redacting and disclosure of records. The service is also responsible for the processing of court orders for copies of records and requests for records from the police and solicitors. You will also be responsible for the long term storage of patient records held in paper form that need to be archived. This includes maintaining an inventory of records held. You will be work closely with other administrative staff and other members of the wider healthcare team. In addition, you will act as a point of contact for members of the public and partner organisations. Whilst most communication is via email, an ability to speak confidently with the public on the phone and with colleagues is essential.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Details

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

083-7437230-WW

Job locations

Badminton Road Office

Badminton Road

Yate

BS37 5AF


Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to offer sponsorship for this role. If you require a visa to work in the UK your visa expiry date must be no less than 14 months away from the day you start.

If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered.

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to offer sponsorship for this role. If you require a visa to work in the UK your visa expiry date must be no less than 14 months away from the day you start.

If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered.

Person Specification

Qualifications & Training

Essential

  • Educated to A level standard/equivalent qualification/experience
  • Experience of Microsoft packages including Word, Excel, PowerPoint, Outlook

Desirable

  • Experience of working with the Data Security & Protection Toolkit
  • Knowledge of project methodology
  • Evidence of continuing professional development in relevant area (s) - Records Management - Data Retention - Data Protection - Handling Information

Experience

Essential

  • Processing of subject access requests (SARs)
  • Ability to plan and organise work programmes
  • Working with sensitive and confidential records
  • Having good communication skills (written, verbal, telephone manner)

Desirable

  • Experience of working in a support/admin role
  • Experience of working in the National Health Service or similar health/social care organisation
Person Specification

Qualifications & Training

Essential

  • Educated to A level standard/equivalent qualification/experience
  • Experience of Microsoft packages including Word, Excel, PowerPoint, Outlook

Desirable

  • Experience of working with the Data Security & Protection Toolkit
  • Knowledge of project methodology
  • Evidence of continuing professional development in relevant area (s) - Records Management - Data Retention - Data Protection - Handling Information

Experience

Essential

  • Processing of subject access requests (SARs)
  • Ability to plan and organise work programmes
  • Working with sensitive and confidential records
  • Having good communication skills (written, verbal, telephone manner)

Desirable

  • Experience of working in a support/admin role
  • Experience of working in the National Health Service or similar health/social care organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sirona care & health CIC

Address

Badminton Road Office

Badminton Road

Yate

BS37 5AF


Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)


Employer details

Employer name

Sirona care & health CIC

Address

Badminton Road Office

Badminton Road

Yate

BS37 5AF


Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Information Governance Manager

Glyn Young

glyn.young1@nhs.net

07811030812

Details

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

083-7437230-WW

Job locations

Badminton Road Office

Badminton Road

Yate

BS37 5AF


Supporting documents

Privacy notice

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